It was successfull. But why using a phone call for modifying. The first booking was only with the Go Voyages Application. For another modification I did not have my phone with me so I spent 1 hour of... See more

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See what reviewers are saying
I would like to share my excellent experience with the customer service department. The agent, Issam, was incredibly polite and professional. He was quick to understand my frustration and handled the... See more
People in the phone were obviously not well informed about my reservation They told me wrong information. Fortunately I checked the général conditions of my flex tickets and I had to call back to i... See more
Company replied
My agent, Deborah, did an excellent job and took the time to solve my problem. She has been very professional and very nice. When I had to hold the line, she came back to me twice to explain the evolu... See more
Company details
About GO Voyages
Written by the company
GO Voyages is one of France's leading online travel retailers, offering travellers a broad and comprehensive range of products including flights, rail, hotels, dynamic flight + hotel packages, car rental and travel insurance.
Through GO Prime, the first and largest travel subscription programme, GO Voyages is revolutionising the way people research, book and enjoy travel.
GO Voyages is part of the eDreams ODIGEO group, eDreams ODIGEO is the world’s leading travel subscription platform, serving millions of customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| GO Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| GO Voyages Flights |
Find now better deals looking for flights + hotels.
| GO Voyages Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| GO Voyages Hotels |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| GO Voyages Cars |
Meet the whole company and all our brands.
| Our brands |
Go Voyages Prime
Written by the company
- The world's largest travel membership
- Join millions of Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience.
Contact info
Calle de Manzanares 4, 28005 , Madrid, Spain
- www.govoyages.com

Go Voyages Prime
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Parfait GOOD PERFECT
The agent I spoke with on the phone was…
The agent I spoke with on the phone was incredibly professional. I called to cancel my subscription, and somehow ended the call with another year subscribed and a smile on my face.
Very Good salesman
Hi i asked to cancel the prime suscription the salesman talked me into keeping it for half the price and i did .
Have a good day
A good tool
Good prices, practical, many options for flights, possibility to talk with someone easily.
Not enough options sometimes for hotels. I guess it is because we come 2+3...
The application is simple to use.
Good experience with my very courteous…
Good experience with my very courteous interlocutor
Amazing experience
Amazing experience . go voyages offered me a 50% on my subscription ! Great deal! Thank you
Very good!!
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