GPDQ Reviews 

1,249
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Having booked for a test at your Exeter airport branch for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results... See more

Company replied

Rated 5 out of 5 stars

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time fram... See more

Company replied

Rated 5 out of 5 stars

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick... See more

Company replied

Rated 3 out of 5 stars

Very quick response and test results but hardly surprising as exactly the same lateral flow I would do at home. Pleasant staff and really helpful especially as it was as stressful situation of having... See more

Company replied

Company details

  1. Family Practice Physician

Written by the company

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,249)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Wouldn’t hesitate to recommend!

July 15, 2022
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Reply from GPDQ

Thanks, the testing site team will be delighted to hear how happy you were with our service

Rated 1 out of 5 stars

Wouldnt recommend charge lot of money…

Wouldnt recommend charge lot of money to do the test incorrectly nearly missed my flight because of it

July 14, 2022
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Reply from GPDQ

Hi Doris, I am so sorry to hear your experience was not the best we always appreciate our customer’s feedback.

Rated 5 out of 5 stars

Lovely people

The people both on the phone and at Bournemouth test centre were so very very nice, helpful and kind.
Thank you everyone for making my experience so easy and informed

July 13, 2022
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Reply from GPDQ

Thank you, our airport team will be delighted to hear this!

Rated 5 out of 5 stars

The Service To Use

There cannot be any offensive words because the service and experience was excellent. No problems, on time, efficient.

July 12, 2022
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Reply from GPDQ

Great! We hope to see you again soon, thank you for the review

Rated 5 out of 5 stars

Good service

Test and results on time. Enabled my son entry to Spain with no issues. Good efficient service. Would use again.

July 10, 2022
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Reply from GPDQ

Thank you, so happy to hear that you would recommend GPDQ

Rated 5 out of 5 stars

Test was easy and the staff were very…

Test was easy and the staff were very helpful. We paid for a PCR but only needed a lateral flow for the flight and was credited the amount after the test was taken.

July 10, 2022
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Reply from GPDQ

Thank you, our airport team will be delighted to hear this!

Rated 4 out of 5 stars

Good fast service.parking onsite would be helpful

Good fast service.

Parking available would be helpful as there are spaces nearby.

I was told to expect 2 emails, but only 1 came through, so did not realise I could access the results when the email initially came through.

July 8, 2022
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Reply from GPDQ

Hi Lisa, thank you so much for your valuable feedback. Parking is provided by the airport so unfortunately, they are controlling the cost.

Rated 5 out of 5 stars

Quick and easy, great service

Quick and easy to get Covid test, results received promptly. Also great customer service, helpful when I made initial enquiry and no fuss when I needed to change appointment.

July 8, 2022
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Reply from GPDQ

Thank you so much for your review. We hope to see you soon in the near future.

Rated 5 out of 5 stars

Easy to deal with

Staff well clued up on different requirements. Did the certificate required to fly to Japan via email as soon as they sent the results.

July 8, 2022
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Reply from GPDQ

Thank you, our airport team will be delighted to hear this!

Rated 5 out of 5 stars

The people doing the vaccinations were…

The people doing the vaccinations were very polite, and nice to chat to. The vaccinations were very quick and efficient, we were in and back out within 5 minutes

July 6, 2022
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Reply from GPDQ


Great! We hope to see you again soon, thank you for the review

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