GPDQ Reviews 

1,249
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Having booked for a test at your Exeter airport branch for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results... See more

Company replied

Rated 5 out of 5 stars

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time fram... See more

Company replied

Rated 5 out of 5 stars

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick... See more

Company replied

Rated 3 out of 5 stars

Very quick response and test results but hardly surprising as exactly the same lateral flow I would do at home. Pleasant staff and really helpful especially as it was as stressful situation of having... See more

Company replied

Company details

  1. Family Practice Physician

Written by the company

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,249)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great. Quick. Efficient. Friendly.

July 22, 2022
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Reply from GPDQ

Thank you, we appreciate the review.

Rated 5 out of 5 stars

Use GPDQ, not Lloyds Pharmacy…

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick and pleasant. They even refunded some money where, in our haste, we'd ordered the wrong test.

July 22, 2022
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Reply from GPDQ

Glad to hear you had such a positive experience with GPDQ

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very quick. Report received on time.
Very expensive though.

July 22, 2022
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Reply from GPDQ

Thank you so much.

Rated 5 out of 5 stars

Covid test for travel.

The whole procedure worked smoothly and efficiently, the staff were polite and informative. A printed certificate was provided at the end of the allotted time period.

July 19, 2022
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Reply from GPDQ

Lovely to hear thank you, and we hope to see you soon in a near future.

Rated 5 out of 5 stars

Good Service but now have to pay for…

Good Service but now have to pay for parking at Bournemouth Airport so will go else where.

July 19, 2022
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Reply from GPDQ

Thank you Deborah, unfortunately, the parking is controlled by the airport so we don't have the influence on it, thank you for the 5-stars, much appreciated.

Rated 1 out of 5 stars

Really bad

Really bad. Very expensive and high car park charge. Nothing more to say, hope we never have to use it again. Inadequate staff training. Shouldn't have been on her own. Very vulnerable, in a very shabby cabin.

July 19, 2022
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Reply from GPDQ

Hi I am so sorry to hear your experience was not the best we always appreciate our customer’s feedback.

Rated 5 out of 5 stars

Service as hoped

Service as expected, email confirmation of results within 24 hours. Easy relaxed test.

July 18, 2022
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Reply from GPDQ

Thank you Tim.

Rated 1 out of 5 stars

Poor service

Having booked for a test at your Exeter airport branch
for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results at 11.45am after several phone calls to GPDQ. Our check in time was 12noon and to say we were in a state of high stress is a gross understatement.

July 18, 2022
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Reply from GPDQ

Hi Brian, we are sorry to hear that you did not receive a positive experience please do reach out to our Customer Support team who can assist further on support@gpdq.co.uk

Rated 5 out of 5 stars

Norwich airport Covid Test Centre

Not much to say really. Booking was easy, staff very friendly, efficient and got the job done quickly. Results arrived as promised within the timescale and there was a voucher for the car park
Excellent

July 16, 2022
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Reply from GPDQ

Hi Derek, Glad to hear you had such a positive experience with GPDQ

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