AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... See more
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Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... See more
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... See more
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... See more
Company details
Written by the company
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Contact info
Christchurch, New Zealand
- order@grabstore.co.nz
- www.grabstore.co.nz
3.0
Average
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered one day and received 2 days…
Ordered one day and received 2 days later. Couldn't have asked for better service!
July 14, 2022
Reply from Grabstore
Thanks for your feedback - Grabstore.co.nz
Wrong & faulty items
Not only they sent me the wrong order the trampoline was also faulty. I made contact with and haven't heard from them. I believe they just send out anything to tick the boxes but no care to ensure items are correct.
Also the phone case we've received didnt fit my daughters phone.
Not on!!
June 20, 2022
Unprompted review
Item arrived nice fast postage
Item arrived nice fast postage. Very happy with product cheers guys
June 12, 2022
Prompt and efficient service
June 8, 2022
Great and good service
June 2, 2022
Fast delivery
Fast delivery, cimpact minimum packaging, everything i ordered as advertised.
May 31, 2022
Great product
Great product, very good easy website to use. Very good communication and fast dispatch. Unhappy with courier but thats not your fault they couldnt follow delivery instructions. Overall real happy and would recommend.
May 31, 2022
Was sent the wrong product.
May 23, 2022
Reply from Grabstore
we have already resolved this issue for you and correct product is given to you - issue was by warehouse team due to dispatch error, so if you get time you can update the feedback as
Excellent service and products....you…
Excellent service and products....you will be hearing from me again...for sure
May 18, 2022
Happy Some How
Hi
They delivered wrong colors and they didn’t bother to ask client if they like to have different cooor or not. And also sent an email which they didn’t respond at all.
Product is good and delivery was promopt.
May 18, 2022
Service great. Product iffy
Service great. Product iffy.
Prompt response and delivery. The bookshelf had a very nice style and made of strong material for its size and price. Biggest let down are the 22 exposed screw heads on the outer veneer. Looks cheap even when covering them with screw caps. The caps are extra.
May 10, 2022
Quick and efficient no complaints
April 5, 2022
excellent service great product
excellent service great product. will deal with you again in the future
March 31, 2022
I cant believe all the Bad reviews for Grab Store
I cant believe all the reviews that are complaining about this on line store. I have had an MP3 player ordered and delivered within 9 days. The item was exactly as advertised and has fulfilled my requirements. To all those that complain ensure that you have ordered the correct item by doing your research prior to ordering. The Grab Store is excellent in my case.
March 22, 2022
Unprompted review
Terrible just terrible
They use a useless courier to deliver and also do not issue refunds when the item has been returned unopened. Terrible seller with no communication, I have been waiting months now for a refund for my order through themarket order 21111353210847TSP.
March 20, 2022
Unprompted review
DO NOT BUY FROM THIS STORE
ORDERED something from this store. 2 weeks later I havent received the items. I emailed them about it and told me that the courier has not picked the items from their warehouse---what a silly excuse. Asked them to cancel my order and process refund and they have not replied to me. DO NOT BUY FROM THIS STORE
March 11, 2022
Unprompted review
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