AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... See more
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See what reviewers are saying
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... See more
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... See more
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... See more
Company details
Written by the company
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Contact info
Christchurch, New Zealand
- order@grabstore.co.nz
- www.grabstore.co.nz
3.0
Average
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
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The service was quick
The service was quick. But I found The Warehouse sold a similar product (Basketball backboard) under a different brand name (3SixFive) for much cheaper $90.
April 17, 2023
Good and fast delivery but the…
Good and fast delivery but the cartridge was faulty I could not use it
April 10, 2023
Quick processing & courier delivery.
Quick processing & courier delivery.
Goods received were as described so I recommend this shop.
March 21, 2023
Easy as.
My purchase was easy with great communication and regular updates of the process. Would use again.
March 30, 2023
Fast shipping BUT !
Fast shipping!
However after the second night sleeping on it the bed started to deflate. Really annoyed about that. By the time we woke up it was flat on the ground. I cant even tell where the slow leak is coming from. Really disapointed.
March 29, 2023
When ordering the table
When ordering the table, I precisely looked at delivery times. It was 1-3 business days. It was crucial to me to get the order in time. It’s been 6 days already and I don’t know how much more should I way, since the phone of delivery company is out of service.
March 24, 2023
Excellent communication to customers
Excellent communication to customers. And keeping in touch.
March 16, 2023
Received really quickly
Received really quickly. Not the best quality but expected for what I paid.
March 12, 2023
Amazing trader
February 25, 2023
I dont recommend!
I didn't recommend! Products don't work and if you want a replacement you have to send it back yourself, wait for a team to decide if it's faulty or not and then wait even longer for a refund! I bought a exercise bike that has no resistance and the digital display turns on and off and that's it! There customer service is poor. I advise not to deal with this company! They work through Dick Smith and The Market.
February 19, 2023
Unprompted review
Yep everything good.
February 16, 2023
Great
Great, immediate response and despatch, excellent product- very smooth deal! Totally satisfied
February 2, 2023
Missing items terrible service
Didnt send full order so now my goods wont arrive when i needed them..slack service and no reason given for missing items.
Would not recommend
February 2, 2023
Sent me the wrong colour table twice
Sent me the wrong colour table, TWICE, and instead of refunding me and delivering the right one, they want me to drive to their warehouse and pick it up myself after I’ve paid them twice to deliver and had my emails ignored ???? Horrible service.
January 24, 2023
Unprompted review
I bought a Make-up trolley and when it…
I bought a Make-up trolley, after it was delivered, I unpacked it to find it damaged. Not their fault, assuming it was the courier service.
However, I requested for a replacement and they emailed back saying the damage will not impact on the products use. I wrote, saying I didn’t pay for a damaged product and requested for a replacement again. They replied by writing that they will refund my money and to send their product back once I receive the return printout.
For the third time I requested a replacement not a refund, they replied by writing they will send a replacement. In the end, the Company refunded my money instead, ignoring my request. Not very impressed with their service.
December 15, 2022
Unprompted review
Effortless delivery
Effortless delivery. I ordered a table and the item I received looked exactly like the picture that was posted on the website. They sent me emails of the invoice and when the item was being dispatched. I was skeptical as I have never heard of this website before, but it all turned out good.
January 16, 2023
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