Grammarly Reviews 

10,458
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, most reviewers were somewhat happy with their experience overall. Customers often find the tool helpful for improving grammar, spelling, and overall writing quality. Many appreciate its effectiveness for various tasks, from school assignments and business content to professional resumes, highlighting its convenience, accuracy, and ease of use. However, a significant number of users express dissatisfaction with the app's functionality and monetization. Many report product accuracy issues, including incorrect corrections, repetitive suggestions, or failing spellcheck, often leading to a frustrating user experience. Frequent interruptions, intrusive pop-ups, and subscription difficulties, such as unexpected charges and challenges in deleting the app, are also common concerns.

What people talk about most

User experience

Customers had ambiguous experiences with user experience, with many finding it helpful for catching basic... See more

Subscription

Users describe negative interactions with subscription, often feeling misled or pressured into commitments... See more

Product

Reviewers mention ambiguous feedback about the product, with some finding it a fabulous and very good tool... See more

Application

People report negative experiences with the app, citing issues such as it stopping working, overcorrecting... See more

Payment

Clients share negative opinions on payment, with many reviewers expressing frustration over unauthorized... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I use Microsoft Edge as a default browser and have the account logged in to it. But every time I need to change the writing tone in the Windows app, it opens the Chrome one instead. Also, fix your... See more

Company replied

Rated 3 out of 5 stars

They call it spellcheck, but it only works 1/6 of the time. Thats it's its whole point, and it fails to do its intended purpose. However, this experience was specifically on the Canva service, as for... See more

Rated 3 out of 5 stars

Constructive Feedback for Grammarly I believe that Grammarly remains one of the most technically competent writing assistants available and has come a long way since it's launch years a... See more

Rated 3 out of 5 stars

I get irritated because I am dyslexic. I have expressive dyslexia and my words are chosen differently to what most would interpret. Grammarly is okay recognising some of my grammar while you speech te... See more


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3.3

Average

TrustScore 3.5 out of 5

10K reviews

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Asks customers to review

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Replied to 35% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(10,458)

226 reviews in the last 12 months

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Rated 1 out of 5 stars

Are they taking advantage of school kids to make a profit?

I have a $65 charge on my credit card for Grammarly. My daughter apparently uses it. She is a minor so cannot provide me with any answers on the amount, the subscription, the commitment period etc. I can find nothing on their website. I cannot speak to anyone which may clear this up in the meantime. So I write a long explanation and have not yet heard back. I certainly did not authorize this. Does this company dupe minors into paying for things that they may not need and certainly do not understand the financial commitment for? I await a response from their customer service.

February 13, 2026
Unprompted review
Rated 3 out of 5 stars

Constructive Feedback for Grammarly

Constructive Feedback for Grammarly

I believe that Grammarly remains one of the most technically competent writing assistants available and has come a long way since it's launch years ago. Its core functionality is solid, and its accuracy continues to be somewhat reliable.

However, I have noticed that the user experience has shifted.

Frequent interruptions tied to credit limits and rewrite quotas disrupt writing momentum. For a tool designed to support cognitive flow, these mid-sentence prompts feel counterproductive.

Monetisation is understandable. Disrupting continuity is not and it increasingly feels like the product is shifting towards the enterprise user and not individual subscribers.

Writers value immersion. When that immersion is repeatedly interrupted by upgrade prompts, the overall experience begins to feel transactional rather than supportive.

The platform’s long-term strength IMO, lies in trust and seamless assistance. Preserving flow should be prioritized over aggressive conversion tactics.

Grammarly won't remain a strong product or be every consumers keyboard of choice of they continue to hold you to ransom mid sentence formation, But restraint in its monetisation approach would significantly improve the user experience as it should be th case.

February 10, 2026
Unprompted review
Rated 2 out of 5 stars

Consistent incorrect suggestions / AI suggestions

Grammarly usually works fine, but the AI suggestions are awful and get in the way. Lately, the correction feature has also been awful. When Grammarly suggests I add punctuation to a sentence and I agree/click "accept", it almost always puts the punctuation in the incorrect spot, which triggers Grammarly again. It is super annoying, and I save more time without it to be honest.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Awful so far - Keeps losing work!!!

Honestly, I'm so frustrated! I've used Grammarly for a few months now and every four weeks or so it just loses my work! There's been a new layout set up so it's simply lost work I've been working on for three days now! Fuming! And now it's decided to go onto any document I'm typing and put in suggestive corrections when I haven't asked it to which is really distracting when I'm trying to write something like this. Hate it so far, glad I haven't paid for the full one.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Notice of end of Free Trial does not happen.

I have been a free access Grammer user for over 6 years. This week I thought I would try their full service, including AI.
As I signed up for the free trial I was told by their AI system I would receive 2 days notice before the trial would end. How about no notice because that's what I got before Grammerly attempted to take £52 from my bank account.
Here's the trick. I used one of my bank account that never has money it. I only transfer cash in when I know a debit card payment is due.

Grammerly never gave me the two days notice for either cancelling or continue after the free trial, as promised, so they are in breach of a legal agreement. Not that would bother them. They are a typical big American company. They've adopted the Trump principles. We can do whatever we like.
Colin Adlington De''Ath.

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

I'm really thankful for Grammarly

I'm really thankful for Grammarly. It helped me turn my resume into a PDF and made the whole process simple and accessible. Since i don't have Microsoft Word, being able to create and export my resume online was incredibly helpful

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Product constantly breaks

I was paying £51 a quarter, and the product would not work on Google Docs or Slides, the desktop version constantly broke. The product is worth £0 as you will zero insight from it. Use Chat GPT, it's free and actually works.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

This tool has been very helpful for all…

This tool has been very helpful for all kinds of writing tasks. Even the free features offer a lot of value. and make the whole experience really convenient. I often use it for my school writing assignments, and it saves me a lot of time. I would definitely recommend giving it a try if you need a support with writing!!!

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Unethical Subscription Service

I signed up for an annual subscription and did not end up using the subscription at all four months later I cancelled the subscription and requested a refund or even a partial refund for the eight months that I left that I will not be using the Service instead of providing even a partial refund, Grammarly said that the subscription is cancelled and they are keeping the full annual subscription fee that I have paid and and I will not be using. This is complete unethical operations from a company and I would advise anyone even slightly considering the annual subscription with this company to reconsider.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

I WAS SO GRATEFUL FOR GRAMMARLY

I WAS SO GRATEFUL FOR GRAMMARLY. THEY HELPED ME TO BUILD A RESUME FROM TEXT TO PDF. THEY SAVED MY LIFE! IT'S THE ONLY PLACE ON THE INTERNET TO DO THIS AS YOU EXPORT. I DO NOT HAVE THE ABILITY TO PAY FOR MICROSOFT WORD ON MY COMPUTER. SO I AM GRATEFUL FOR THEM TO ALLOW ME TO USE THEIR PRODUCTS AND TO EXPORT TO A PDF WHERE I CAN SHARE THE FILE TO A BUSINESS AND USE MY RESUME I CREATED IN A JOURNAL WEBSITE FIRST. THANK YOU!

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Fake advertising

Fake advertising. When googling AI Humaniser, the first promotional content is grammarly with a title that says "Free AI Humaniser", but after signing up and trying it out, it's not free. It only shows a blurry result that i then can unlock by upgrading to a pro subscription.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have used Grammarly for a few years now, and I have been absolutely thrilled with the program's accuracy. I am also quite happy with the Beta program, which corrects my grammatical and phrasing errors. I thoroughly and highly recommend Grammarly to everyone.

January 21, 2026
Unprompted review
Rated 2 out of 5 stars

It's pretty good, but it's annoying.

I'm an aspiring author, and I use Grammarly to help keep my stories free of errors. While it can be useful for this, it is also very irritating at times. The constant pop-ups can be distracting, and the app doesn't understand context, so it will give suggestions that obviously won't work or are pointless. I find myself rejecting 80% of Grammarly's suggestions because of this.
Grammarly is useful, but it needs some serious work before it's worth $140/year.

January 1, 2026
Unprompted review
Rated 4 out of 5 stars

PASSABLE

WELL, GRAMMARLY HAS BEEN GREAT FOR ME, BUT LATELY IT ISN'T SHOWING MY ERRORS COMPLETELY. I DON'T SEE RED WHEN I SHOULD. AS WELL MANY TIMES IT SAYS TEXT NOT AVAILABLE WHEN I TRY TO FIND OUT MY ERRORS.

January 19, 2026
Unprompted review
Rated 2 out of 5 stars

annoying

Grammarly inserted itself onto my computer in about 2015 and hasn't left since, I often get pop ups telling me that I can pay to see how I could have better written something. Or asking me to Americanise my writing, or add useless commas everywhere. I wanted it for spelling mistakes but now coming to think of it, it's just another annoying thing that pops up trying to sell me the pro version any time I write something

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Uses user data for AI training

On their main page they advertise in big font “This is responsible AI… We do not allow our third party service providers to train their models on user content.” This makes you think your content is not used for any AI training. WRONG! When you go into settings you see an option for “Product Improvement and Training" enabled by default: “Allow Grammarly to train its models and improve its product for everyone by using your content.” DESPITE ADVERTISING they don’t do this, they do it. Are they talking about 3rd-party training vs. 1st party? Yes. Does that distinction matter to most people? No! If you advertise yourself as "responsible AI" and state no training, what that should mean is you don’t give user content to others to train on OR use it yourself for training, especially without telling the user. Oh, and by the way, their product on Microsoft Word is unusably laggy. And somehow in their web app its even worse (on large documents anwyay).

January 3, 2026
Unprompted review

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