Biggest win this week was on Cashbandits 3 hit 4 symbols=7 picks got me almost 100 spins for $300+ dollars
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Biggest win this week was on Cashbandits 3 hit 4 symbols=7 picks got me almost 100 spins for $300+ dollars
Company replied
I requested a $100 BTC payout, and it was denied with the incredibly helpful explanation: “Payout denied.” No actual reason, no details, nothing. What makes this even worse is that my account h... See more
Company replied
I have been a Grande Vegas player for nearly as long as they have been online. Recently, however, I have almost exclusively placed my bets here. Their rules are consistent. Their promotions are enter... See more
Company replied
Live played at this casino for years and have made some large withdrawals in that time. I’ve never been punished with having any of the regular promotions available to all being withdrawn etc like at... See more
Company replied
Grande Vegas Casino – Experience the Thrill of Winning! Step into the world of Grande Vegas Casino, where excitement, rewards, and top-tier gaming come together for an unforgettable experience. As a trusted and well-established online casino, we bring the glamour of Vegas straight to your screen, offering a premium selection of games, generous promotions, and secure, seamless gameplay. At Grande Vegas Casino, we put players first, ensuring fairness, transparency, and a safe gaming environment. Our platform is fully licensed, and all games are regularly tested for fairness, guaranteeing a thrilling yet responsible gaming experience. Why Choose Grande Vegas Casino? 🎰 A vast collection of slots, table games, and progressive jackpots 💰 Exciting promotions, generous bonuses, and VIP rewards 🔒 Safe and secure transactions with fast payouts 📞 24/7 professional customer support for your peace of mind 🎲 A true Vegas-style experience, anytime, anywhere Join Grande Vegas Casino today and let the winning begin!
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The loyalty program is not as good as it was. They all have gotten stingy

Reply from Grande Vegas Casino
Nice way to entertaining. Fair winnings odd and high quality games

Reply from Grande Vegas Casino
I was happy with everything except being denied a cashout on a free chip. I played blackjack for a couple of hands, LOST money doing so, and was denied my cashout because of that. I just think that disallowed games should be locked out, since clearly they have that capability. They gave no consideration for the fact that I am a really good customer who has deposited a LOT of money. A $300 cashout is nothing in comparison (I usually don’t cashout until my balance >2500, the weekly max.) Anyway, they could and should have made an exception like Everygame Casino did in the same situation.

Reply from Grande Vegas Casino
Grand Vegas casino is one of the best platform that I’ve ever registered on. They have some of the greatest game the best jackpot and they payout is instantly no trouble. No bad hiccups or anything like that you pay out and then be directly into your account, their deposit method is easy is for everyone And every payment method that you can name they have it. I would definitely recommend this amazing casino platform to any of my friends and family.

Reply from Grande Vegas Casino
Shits a scam don’t play. When you play with there money you will win all the time but have a massive playthrough amount once you get through that and you deposit your own money you won’t win shit you will keep losing more then you will ever win. Worse shit ever

Reply from Grande Vegas Casino
Scam they will reverse any large winning after using a coupon on a offer for free spins and 200% bonus with min $50 deposit i added $70 used my 50 free spins then played on my money used the deposited money won a little then switched slots hit a bonus for $5,100 tried to cash out wouldn't allow me to some i requested a call the lady informed me that I couldn't cash out and reversed my account because the coupon had a max withdraw limit of $1050 if I go to a casino and hit a jackpot of free money they give me i can cash out and walk out I've done it before with grande las vegas you can't the withdraw process is ridiculous but the deposit process is easy terms and conditions on is the way they fraud you.

Reply from Grande Vegas Casino
I enjoy playing with grande Vegas so much they do have amazing agents and have paid out also

Reply from Grande Vegas Casino
The whole time I sign up for the casino with my address and that's fine they let me I played a free deposit bonus lose no biggy I deposit 25 dollars and play and win I get up to 900 and try to cash out but need to verify id they tell me how said it should take 3-5 business days and 4 days into it I chat with them they said it's still in review be patient 5 days into it 6 days into it same thing finally 7 days in at 2 or 3 in the morning they say watch for an email verying it's done it will come in next couple hours j get the email and they say they no longer accept my state as a client so they've closed my account refunded my $25 not the amount of money that I had won and it said sorry about your luck....
Update for the casino response: if that was the case I signed up with that address I deposited money with that address I talked to customer service about the withdraw and they said nothing about it and you never sent my initial deposit back like you where supposedly going to do which I feel you should of let me have the winnings since was never informed the the whole process then closed the account that would be fare but no you falsely let me deposit money on the pretence that I would be able to cash out my winnings then not only didn't let me cash out but also stole my money

Reply from Grande Vegas Casino
I get three to five emails a day from them and can't get off their email list.
Horrible company.
Do not do business with them.

Reply from Grande Vegas Casino
Do not play there you wont get your account verified and even if you somehow do it you wont get your winning back! I had issues to get my 150 USD i do not care about that small amount but be warn you will get scammed. Play in casinos like Rainbet , stake , etc never had issues there. DO NOT MAKE A DEPOSIT HERE EVEN IF YOU GET VERIFIED

Reply from Grande Vegas Casino
Faster payouts. More no playthrough bonuses. Better vip treatment.

Reply from Grande Vegas Casino
The account verification took a lot longer than advertised 11 days instead of the 3-5 business days. Then on the other hand the payout only took 3 days which was awesome.

Reply from Grande Vegas Casino
Great team of support answered questions on timely matter

Reply from Grande Vegas Casino

Reply from Grande Vegas Casino
Wins are more often than most other online casinos and there's a lot of games that have higher pays per bet than other online casinos. Customer service is always available live chat 24/7 for any questions and can help in most cases.
THE ONE HUGE DISLIKE IS PAYOUTS TAKE TOO LONG !!! AND IF YOU WIN ON THE WEEKEND THEY DON'T EVEN START TO PROCESS IT, OR ANY OF ALL THE OTHER QUED UP WINS FROM ANYONE ELSE, UNTIL STARTING THE NEXT TUESDAY AND THEN FROM THERE ITS 3 DAYS FROM THE TIME WHEN THEY FINALLY GET TO YOUR QUED WIN FROM THE QUE(AND THIS IS ONLY THE PAYOUT PROCESS FOR BITCOIN) THE OTHER HUGE DISLIKE IS IF YOU WIN AGAIN AFTER YOU HAVE ALREADY REQUESTED A PAYOUT YOU CAN'T REQUEST ANOTHER PAYOUT UNTIL THE PREVIOUSLY REQUESTED IS PROCESSED OR YOU CANCEL THAT ONE AND REQUEST A NEW PAYOUT WHICH PUTS THE REQUEST AT THE BACK OF THE QUE OF EVERYONE ELSE AGAIN.
SO PAYOUT TIME IS TOO LONG!

Reply from Grande Vegas Casino
I have been waiting 2 weeks now for my account verification to complete, something that normally take 48 hours is being delayed for so long, and no support is given whe I reach out to them, other than keep waiting with no answers as to why its taking so long. I personally know there are no issues with my documents or identity; possiblythey are trying to delay a withdrawal I'm currently holding or pressure me to keep playing and loose my money... Whatever the cause might be, 2 weeks is ridiculous!

Reply from Grande Vegas Casino
I've been playing at Grande Vegas Casino for a while now, and I've consistently had a great experience. The website design is clean and easy to navigate, making it simple to find games whether I'm looking for new releases or popular titles.
They offer a solid selection of slots and table games, and I particularly appreciate the reliability of their software. When it comes to deposits and withdrawals, I've found the process to be straightforward and secure, which is always a top priority for me with online casinos. Customer support has also been responsive and helpful whenever I've reached out. Overall, Grande Vegas Casino provides a trustworthy and enjoyable online gaming environment. Highly recommended!"

Reply from Grande Vegas Casino

Reply from Grande Vegas Casino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.