Grape Tree Reviews 

18,054
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,956 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the excellent quality and great value of the products, making healthy cooking and eating accessible and enjoyable for everyone. Buyers consistently highlight that placing orders online is very straightforward, while deliveries are typically fast and arrive safely in secure packaging. However, some people mentioned issues with delivery services, reporting instances where parcels were significantly delayed or left in inconvenient locations by external carriers. A small group of customers also experienced occasional website glitches during the online ordering process or encountered unexpected flaws with specific purchased items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting an extensive selection of healthy... See more

Delivery service

Clients share positive opinions on delivery_service, noting that goods generally arrive promptly and... See more

Quality

Consumers find quality to be consistently positive, frequently praising the great taste and excellent value... See more

Order

Customers had positive experiences with order, consistently highlighting that placing purchases online is... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable costs, competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fruit is outstanding, never buy anywhere else,however im glad ive found Grape Tree on line as im unable to carry heavy things and am thrilled thst i can get it delivered to the door. I make 12 Ch... See more

Rated 5 out of 5 stars

Our local shop is unexpectedly closed, due to a fallen roof panel in the shopping centre that it trades from, resulting in a number of shops unable to open. Placing an order online was easy & delive... See more

Rated 5 out of 5 stars

great site easy to navigate and find what you need quick delivery and their product range is enough to make your mouth water definitely recommend them. take a look see if you can resist some of their... See more

Rated 5 out of 5 stars

Really good service, well packed very happy with the quality. The choice is extensive both organic and not. More importantly it’s allowing me te eat really healthy cooking from scratch.


Company details

  1. Health Food Store
  2. Grocery Delivery Service
  3. Natural Foods Store
  4. Online Food Ordering Service
  5. Organic Food Store
  6. Vitamin and Supplements Store

About Grape Tree

Written by the company

Grape Tree, the UK’s best value national health and wellbeing chain of stores with over 180 shops across the UK, from Inverness in Scotland to Falmouth in Cornwall.

Grape Tree products offer the key elements of a healthy diet whether the focus is on proteins, carbohydrates, fibre, healthy fats, vitamins, or antioxidants across its UK shop network and online store. With FREE UK mainland delivery on all orders over £35.

As a registered British organic retailer, Grape Tree regularly expands their product range to reflect their emphasis on the sustainability and traceability of their foods.

With over 600 choices of natural, unprocessed foods which appeal specifically to the vegan, vegetarian and flexitarian market which is reported to be a third of the UK population and growing.

Products include multiple choices of dried fruits, over 175 nut products and a wide range of superfoods, whole grains, and seeds as well as cooking and baking necessities and traditional confectionery.

Shop now

Rewarding Your Loyalty

Written by the company

Earn points on purchases online and in store.
Earn 1 point for every pound spent. Each 100 points is worth £1.00! Save money on future purchases!

You are covered by the Grape Tree GuaranTee

We accept returns within 28 days with proof of purchase.

We are sure you will love your purchase but if you're not happy with it for any reason, then we are happy to offer a refund or exchange providing the goods are returned within 28 days in their original packaging with proof of purchase.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

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4.6

All reviews

(18,054)

7,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Grapetree

Love Grapetree. Excellent service inshore and easy to order on-line. I wish I could get the same discounts in store and I like to go in and browse in person

August 7, 2026
Rated 5 out of 5 stars

Good experience more more more more…

Good experience more more more more more more more more more more more more more honey more more more more more more more honey more. More more more more more more more more more more more honey more more honey

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Fast reliable service next day with no…

Fast reliable service next day with no nonsense fees etc. Products great and also as a new customer had a discount. Responded to a query almost straight away. Yes i will be using them again to buy my healthy stuff. Thanks Grape tree. 5 star service.

August 11, 2026
Rated 2 out of 5 stars

The quality control has dropped.

The quality control has dropped.
It seems pretty much every product now has a 'may contain' that includes milk and soya amongst a raft of other things.
Even the turkish delight!
It didn't use to, yes there were some others on there, but it seems rather than try and limit cross contamination the grape tree is going the way of other cheaper suppliers and letting this go.
Same with a variety of other products.
Wonderfully 'healthy' unless you have intolerances, allergies, or want to eat vegan in comfort.
This used to be one of the very few places we could trust and go to for goods that controlled all the cross-contamination.
No longer it seems.
And because I trusted them not to change I now have three buckets of turkish delight my wife can't eat and a wife in tears because this was just about the only place she could trust.

August 19, 2026
Unprompted review

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