Doug was brilliant. He was very generous with his time helping us obtain the parts we needed to repair our gas fire. No sales pressure to buy a new fire, just expert advice and a genuine desire to he... See more
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Product fine but useless admin/delivery sent wrong items on multiple occasions. It took 4 weeks to finally get clip/cap needed. Delayed my stove project by a month. Hopeless admin and warehouse staff... See more
Nothing short of BRILLIANT service!!!!!! I ordered two replacement fire cheeks yesterday at 12.30pm explaining I had a very tight deadline to complete installation. They did not have them in... See more
Recently had our first electric fireplace fitted with Grate Ideas. Doug was very helpful throughout the whole process from start to finish keeping us informed and up to date. Workmanship was very good... See more
Company details
Information provided by various external sources
Grate Fireplace Accessories is your one stop shop for finding affordable, top quality and stylish fireside accessories for your fire. We have a huge range of durable products to choose from available in many different designs, styles, sizes and finishes suiting both the modern and traditional home. With such an extensive range of fireplace accessories in stock you can be sure to find what you're looking for.
Contact info
Unit 30, Goyt Mill, Upper Hibbert Lane, SK6 7HX, Marple, United Kingdom
- 0161 408 1431
- sales@gratefireplaceaccessories.co.uk
- www.gratefireplaceaccessories.co.uk
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Very good service.
Very good service,fast delivery,fire bricks top class,all in all very happy with everything.
I made a very small purchase.
I made a very small purchase from this company which unfortunately didn't work out as it should but the fault was with the product not the company. The way that this was dealt with was first class and I will have no hesitation in using this company in the future..
Delivery of sectional fireback and…
Delivery of sectional fireback and bottom grate very quick. All products well packed and in perfect condition. All products now installed.
And :- impressed by the number and variety of your stock. Appreciated telephone conversation with helpful member of your staff.
Great and correct information of the…
Great and correct information of the item I bought, great service and once it was delivered it was well packed to protect the item.
A very good service
A very good service. A very friendly helpful person answered all my questions prior to purchasing a fireback. Delivery prompt and as expected. A great range of products too. I would thoroughly recommend this company for its knowledge and product ranges and of course for it's customer service!!
All my questions about stock and …
All my questions about stock and delivery were answered promptly with emails that were helpful and polite and my order arrived as soon as it was possible. My new fire grate and bricks are of a good standard and perform as expected. Thx.
Very fast delivery..
Thank you Jo,for prompt attention
Thank you Jo,for prompt attention. Very much appreciated,Lynne
Fire surround
I was very pleased with my fire surround. It was exactly as request and finished my fire off perfectly. Extra care was taken to double check my measurements were as e pecten and I would definitely recommend.
Basalt tiles for cooking
I cemented three tiles together then used them for cooking steak. I cemented also cork backing, all at oven gas 4. To use, the whole tile is heated for a hour at gas 3 and placed on the table, one per person. The steak is placed alongside and sliced thinly, cooked one or two slices at a time until just right. This is the most succulent way I have found to eat steak. If there isn't enough fat on the steak, you can add a little dripping or oil. The three tiles together retain their heat for long enough. Salad or whatever is also served alongside. Do NOT use on poultry: it isn't hot enough to be safe. Beef is perfect. So far I have made up eight cooking tiles in this way.
Most excellent customer support!
Good range of fires at reasonable prices. We had real probems with parts missing from our fire but Chris ws immensely helpful in sorting it out with the supplier, so thanks for that - great customert support!
Excellent product and customer service
Excellent product and customer service. Highly recommend.
Great service
Great service, quick delivery and really happy with the product. Just what we wanted and would definitely recommend and use again
Excellent product and excellent…
Excellent product and excellent service. Our second grate. Would recommend.
Good service and delivered on time to
Amazing product
Amazing product, did exactly what it says on the tin! And great company!
Fabulous service
Fabulous service, quick delivery, excellent quality, highly recommend 👌
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