Grattan Online Reviews 2,677

I really like Grattan it seems really nice to buy from and delivered on time

Ordered items arrived quickly brilliant service

I got a delivery but it was someone elses order so a minus to packing . I phoned customer services today excellent i will give the nice lady 5 star thank you.

Great fashion to choose from really fast delivery. What's not to love.

Superb company.Very quick delivery. Trusted reviews by other customers are very helpful. One of tge very best companies there is.

I have been shopping with Grattan for over 50 years when it was a catalogue , and now online . I can take my time browsing . I am very happy with the item i have just bought and also the delivery which usually only takes a couple of days . Thank you

Not received my chairs for the garden contacted Esri delivered to wrong address, never had a problem before to be honest but very frustrating 😕

I can browse available items at my pace on line, as no need to walk around town centres. Good to see BHS items for sale as well as the usual Kaleidoscope items. It is a nice surprise to find items reduced or use a code to get a reduction. I have been shopping with Grattan for well over 30 years and embraced changes along the way. I like the instant email confirmation of orders and emailed progress of orders through to delivery. Evri has improved their delivery and I’m pleased with the technology they use to confirm safe delivery. I will not be providing my photo due to AI etc

I have been a Grattan customer for many years and buy a variety of goods from home goods to beauty and clothes and lingerie. I like the interest free shopping and the ease of the whole experience

I have been shopping with Grattan for several years. I like the branded names they offer. I love that they have a no interest on monthly payments if you pay a certain amount.

Love ordering from my catalogue. Always great items, great value and delivered promptly. Highly recommend.

Need to change courier,
Evri just leave parcel outside on doorstep instead of following instructions to give to my neighbour if I’m out

Having been a happy grattan customer for over 40 years my lastest dealing with them beggers belief. They said that a parcel had been delivered to my address on 6.4.25 at 15.55 left at back door, this was not from the evri track but the tracker on my account, no parcel there we also have security cameras, no movement register on them. Got intouch with customer care, they sent it to the complaint department to look in too. Relieved an email with a photo of a package in a blue bin. Rang them and told them this was not my garden and we don't have blue bins only green and brown. Received another email today from complaint department saying evri had delivered the parcel and I had to pay for the goods. Rang them to say that Ebri has delivered it to the wrong place and I had asked my neighbours, but because evri is saying it has been deliever they are basical calling me a lair. So after being a customer for 40 years I have now closed my account with them and will NEVER EVER BIY ANOTHER THING FROM THIS COMPANY. You have been warned

I have shopped with grattan for a lot of years and I have never in that time had any issues with them

Grattan has a wide range of styles to suit most people. Delivery is very good.
I've shipped with Grattan since the 1990s when my children were small.

Really good thankyou very much

Complete bunch of unhelpful and incompetent fools

Always happy with Grattan service. Thank you.

I have been with Grattan for 40 years, always a great choice and some great sales bargains.
Good delivery times too.

Received an empty packet. Should have been a £65 PS5 game Assassin's Creed. Instead, I got an empty box.