Gravesham Trophy Centre Reviews 

745
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the exceptional quality of the trophies and engraved items, praising the fast and reliable delivery service that consistently meets tight deadlines even for urgent orders. People note that the ordering website is very easy to navigate, and the friendly team provides wonderful support when discussing custom designs and detailed proofs before production begins. Consumers frequently note that items arrive beautifully packaged, making the entire purchasing journey pleasant, smooth, and completely satisfying from start to finish. However, some people mentioned minor delivery delays and occasional shipping hiccups caused by external couriers during transit.

What people talk about most

Product

People report positive experiences with product, noting that items arrive promptly and are exceptionally well... See more

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the amazing items and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting exceptionally fast arrival times and... See more

Order

Reviewers highlight positive aspects of order, noting that the website makes it easy and straightforward to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered a few trophies over the past 20+ years from GTC John and never been disappointed. On this occasion needed a memorial trophy, with a limited budget, John went extra mile to get us as much... See more

Rated 5 out of 5 stars

Thanks to John and his team I have just purchased all next seasons golf trophies with their help and assistance in getting them all engraved and delivered in short time. 2nd year running with excellen... See more

Company replied

Rated 5 out of 5 stars

A young man who I know, had been awarded a Music Scholarship and I chose a very smart looking, musically appropriate trophy from Gravesham Trophy Centre. Myself & his family were all delighted with th... See more

Rated 5 out of 5 stars

Gravesham Trophy Centre supplied a nickel plated salver memorial trophy in memory of one of our recently departed Committee Members. They delivered a very professional & knowledgeable service fro... See more

Company replied


Company details

  1. Trophy Shop
  2. Corporate Gift Supplier
  3. Engraver
  4. Glass Engraver
  5. Glassware Store

Written by the company

Established in 1992 by John Gaymer, The Gravesham Trophy Centre is a friendly, family-run business based in Gravesend, Kent. We have a passion for giving you professional, high-quality engraved items you will be proud to own or present. For over 30 years, we have supplied personalised awards, gifts, medals and glassware to our customers all over the UK and internationally.


Contact info

5.0

Excellent

TrustScore 5 out of 5

745 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(745)

188 reviews in the last 12 months

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Rated 5 out of 5 stars

Scout Engraved Medals

Excellent service as left it late to order some medals for a scout event. Normal delivery was 7 days and put a note asking to be delivered by a certain date and they arrived 3 days earlier than my requested date. Very pleased and items delivered well packaged and as ordered. Recommend.

June 29, 2026
Rated 5 out of 5 stars

Service was excellent!

Service was excellent!! A had a very quick response from John with an initial layout and changes were sorted very quickly. So pleased with the salver now it has arrived!! Thank you!!

June 28, 2026
Rated 5 out of 5 stars

Silver Wedding Anniversary Salver

I ordered a Silver Wedding Anniversary Salver. Very pleased with the product. My request for a very tight delivery date was achieved . A very professional company. I would highly recommend.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

25 years of great service

John and the crew are always accurate with their engraving and full of ideas when trophies need enlarging or improving. I have been using John for over 25 years and he always delivers.

June 4, 2026
Rated 5 out of 5 stars

I ordered a claret jug trophy at very…

I ordered a claret jug trophy at very late notice and needed it asap at Gravesham Trophy Cte came up trumps, not only did I need it quickly but inscribed too, and they were brilliant and on time, excellent service and quality thoroughly recommend well done 👍

June 3, 2026
Rated 5 out of 5 stars

Absolutely brilliant!!!

Absolutely brilliant service.
You get exactly what is promised.
Great communication.
Using them for first time. Hope the product would be great as well and would like to come back again.

June 1, 2026
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company for product quality and customer service.
We ordered the Handmade Aleman I pint glass tankard with engraving, which has exceeded our expectations.
It is superb and when there was a slight delivery glitch (nobody's fault) Michelle went above her pay grade to get it resolved.
We will definitely be using Gravesham again!

May 18, 2026
Unprompted review

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