Graduate Recruitment Bureau (GRB) Reviews 374

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, timely communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially in securing job roles. However, some people mentioned that communication could have been slightly better at certain points, though they understood the company's high volume of candidates.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the personalized support and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the caring and... See more

Service

Reviewers mention positive feedback about service, with many customers having a great experience throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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1-star

No history of asking for reviews

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Rated 2 out of 5 stars

Nothing has come of this service

When I first joined after graduating I was initially impressed, I was called by the team and had a thorough discussion about my objectives twice, much more personal and authentic than any other recruitment team I've signed up for. I've received so many opportunities by the team through email and I've applied to every single one but not a single reply has been given.

They must receive thousands of applications so I appreciate I must have low hope for each position I apply for, however with a perfect academic record up to masters degree and tons of prior experience, I thought I would have at least heard back from one company by now.

A few times I've even received the same job advert twice, I've been signed up for a while now and still haven't had any luck. There are many "job site" scams after your personal details out there and I'm now wary of this one, however if it is genuine then personally this service just simply hasn't worked for me.

February 28, 2022
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi Sam, thank you for your review. We're glad we could offer you a personal and authentic service!

As you mentioned, we do receive a lot of applications which means we are only able to reply to successful candidates. We are pleased that the recruiters have been able to talk to you about your career objectives, however we are sorry to hear that your applications haven't been successful yet!

I can assure you that we are not a 'job site scam' - we have been placing graduates into roles since 1997.

I would personally love to look into your job search to see if we can offer any guidance - if you would like to keep searching for a job with us, please feel free to get in contact: t.huntley@grb.uk.com

Best regards,
Thea Huntley
https://www.linkedin.com/in/theahuntley/

Rated 1 out of 5 stars

Read our cvs before trying to send us a message

I had an email today saying that they were glad i graduated this year in Phycology this year?????????????????????I was like what so lost with the email first i graduated 3 years ago and in Health and social care .Why send people messages without really reading their CVS. Therefore i would never waste my time.

February 14, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Hi Miles, thank you for your comments and the bountiful question marks!

I see from your profile that you're a serial 1-star warrior, ouch! Ahh never mind, we still want to be friends 💗

This platform is designed for our users to review the work and service we provided them. We are yet to work with you, but I hope to change that if you're a job seeker 🙂

What we're seeing here is likely a technical mistake on our part which although is extremely rare, can happen from time to time when we communicate with so many lovely students and graduates that want our help every day.

I just took a closer look and in fact it looks like you registered with us in 2019 at the Surrey Fresher Fair. Perhaps you selected the wrong option on our form at the event as really we couldn't have changed that here.

As for the email content referencing that you graduated this year - I would love to personally look into this one for you and get it resolved so you can reach me on d.evans@grb.uk.com..

All the best!
Dan Evans
https://www.linkedin.com/in/hellodanevans/

Rated 5 out of 5 stars

Supportive and friendly team members who care

I had ongoing communications with various team members for role, all of which were incredibly friendly. At the end, I secured a job with the help of Claire. She was really helpful throughout, scheduling multiple calls, openly communicating through emails and even offering weekend calls! Her support has been truly invaluable

November 29, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your detailed review, it's really appreciated and hopefully it will help others learn more about the team here at GRB :) - DE

Rated 5 out of 5 stars

I had a great experience with Chelsea

I had a great experience with Chelsea, the engineering recruiter. I received highly relevant job adverts and great advice and support for interviews - landed a job almost immediately, immensely grateful!

November 17, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

We're so glad to hear you had a great experience with GRB. All the best in your future career :) - DE

Rated 5 out of 5 stars

Highly recommend

Highly recommend. After 2 years of struggling to find meaningful work after uni, I got a job I'm excited about through the GRB in just 3 weeks. My contact Elliot was very helpful and gave me good advice. Thank you very much GRB!

November 1, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! So happy we could help :) - DE

Rated 1 out of 5 stars

Use clickbait title “you’re hired” in email

Use clickbait title “you’re hired” in email promotions, kept sending me irrelevant job listings.

June 8, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi Ray,

Thank you for your feedback however I don't think this is very fair to judge our entire service on an email subject line. Sorry for trying to get you to open an email 😱 !!

Our team here are working extremely hard in extraordinary circumstances to support a struggling generation get the career they deserve, so it's a shame that you took an unconstructive approach that will only serve to feed negativity into the internet universe. It's ok though, as people will go on to read this alternative outcome when they need our help...

🤔"Humm, these jobs are not right for me?"
📞(Calls GRB)
👩‍💼"Hello, GRB, how can I help?"
😇"Hi, I'm just wondering if you can help? I'm registered with GRB but I seem to keep getting job irrelevant emails"
👩‍💼"Ah no problem, lets take a look at your profile and get that sorted for you."
😇"Wonderful, thank you!"
(Has nice chat collecting info, updating CV, career choices and email preferences)
👩‍💼"Ok great, that's everything and you know what you mentioned you liked that industry well my colleague is hiring for a role just like that. Let me get your CV over to them. I'll send you their LinkedIn profile too"
😇"Amazing, I'm also interested in this job I saw on your website..."
(Conversation goes on to open doors instead of close them)

=alternative reality story ends=

Rated 5 out of 5 stars

Thank you GRB team

I was contacted by GRB via email just over a year ago, with the suggestion that based on my degree and profile details there may be an appropriate role for me to apply to. The team helped me to prep to the best of my ability for the interview and tests included in my application and did a lot of the leg work for me. Their help made me feel confident and I managed to get the job! Ruby Bullimore and Emma Chapman were very helpful and responsive via email, quickly answering any queries I had at any point. I am very grateful for the service that GRB provided, enabling me to get a head start in my career. Thank you! :)

May 18, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Hi Isabelle! Thank you so much for your feedback, we'll pass it on :) - JO

Rated 5 out of 5 stars

Amazing team

Super helpful recruiters who helped me through the whole process! Would highly recommend if you are coming out of university.

May 8, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you Bethan for your great review, and enjoy your new role! - JO

Rated 4 out of 5 stars

Everyone else sucks except Elliot Borrell. No cap.

Elliot helped me secure a great grad Account Manager role in Digital Marketing, was super professional and helpful throughout the whole process. 10/10. Amazing. *chef's kiss* Give this man a raise please.

On the other hand, I must've received like 100 emails in total from other consultants about different roles that I know I'd be a good fit for, yet I just never hear back after I send in my CV :') They hype up the company, say they'll send your CV through, ask you all these questions, contact you about a completely different role a month later, when you ask them what happened to the previous ones, turns out they're not hiring anymore, or they just don't reply :')

April 20, 2021
Unprompted review
Rated 1 out of 5 stars

Don't waste your time with this…

Don't waste your time with this company, you will be better off applying directly with the employers. If you fail to secure the job you don't get any feedback from GRB without chasing aggressively.

March 25, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi Hazza, we're sorry you're feeling frustrated 😞, but I'm sure you can appeciate that we get thousands of applications per role at the moment, our consultants are working SO hard but it's not always possible to give feedback to all applicants with the volume we are getting. If your profile is a good match, we would get in touch for a chat. That's why we've made it super quick and easy to apply for multiple roles via our site so you don't have to invest lots of time per application.
If you email us on info@grb.uk.com with your details I will look into it for you.
Ps: It's also not possible for grads to apply for most of the roles directly themselves as the employers don't have an internal recuitment process hence using an agency like ourselves.

Rated 5 out of 5 stars

My experience with the GRB...

My experience with the GRB has been amazing especially with Katy. Katy Prior has guided me from the very start of the application process to the final stage. She helped me get my dream job in logistics and her support was outstanding. I would love to meet her and say thank you! It took me 2 years of endless applications trying my best to get a graduate scheme in logistics. Though when the GRB sent me an email to apply, I was able to get the job after a month (from the application process to moving out and starting my new job). Everything happened so quickly and I was thankful that they were very patient and responsive to all of my enquiries. I would truly recommend reading the job advertisement they regularly send in your emails because they do respond and they do look out for you! Thank you Katy!

March 19, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Hi Nday, thank you for your review, Katy will be very pleased with your feedback. We hope you enjoy your new role :) - JO

Rated 5 out of 5 stars

James was very professional!

My experience with GRB and James was nothing short of exemplary. James took the time to learn about my background in detail and was proactive in helping me prepare for the interview process with all the necessary information and insights he had gathered from his past experience recruiting for this client. This certainly went a long way in me securing the role I was after, and I cant thank him enough for all his help and guidance. Keep up the great work James! :)

March 1, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you Bilaal, we appreciate the feedback and congratulations on your new job! - JO

Rated 5 out of 5 stars

My recruiter Jasmin P

My recruiter Jasmin P. has just been so helpful and encouraging, going above and beyond to direct me and find out information regarding further studies. She has been so informative and has just been a pleasure to talk to generally. I can't thank her enough for reigniting a passion and opening up opportunities to me that I may have otherwise not found.

February 18, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

What a lovely review Natalia, thank you for taking the time! we'll pass iton to Jasmin. She is a superstar! - JO

Rated 5 out of 5 stars

Offered great support and advice.

My recruiter Julia was really helpful when getting my job. They really helped me prepare for the interview process, giving me the confidence and information to do well.

February 17, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you so much TJ - JO

Rated 5 out of 5 stars

Very professional

Very professional, excellent communication throughout the entire recruitment process, and most importantly efficient; highly recommended. Big thank you to James for helping me to find and secure my current job.

February 7, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you Marek! and congrats on your new role - JO

Rated 5 out of 5 stars

Emma and Ruby from GRB

Emma and Ruby from GRB were both incredibly helpful during my recent recruitment process. They helped me to prepare and were always helpful and quick with their responses to any questions I had.

January 21, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for the great feedback Lewis, we will pass it on - JO

Rated 5 out of 5 stars

GRB have been highly supportive…

GRB have been highly supportive throughout the whole process with regular checkins on my progress in which resulted in me securing a position with a teaching job in china. I would recommend them on their support and their check-ins for other graduates looking for similar roles.
My original recruiter Katy Prior and my new recruiter Claire Stanley have both been extremely helpful and honestly made the full process so much easier having them at every step along the way.

January 20, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you so much Daniel, and we hop you enjoy your new role and your travelling adventures! - JO

Rated 5 out of 5 stars

Great service - highly recommend

Ruby at GRB has been incredibly helpful and professional throughout the recruitment process. Highly recommend.

January 20, 2021
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you Sean! - JO

Rated 5 out of 5 stars

Amazing, tailored service - helped me find a job during pandemic

After searching for over a year for a graduate job, I stumbled upon GRB. Joe was so helpful and encouraging, and although I was busy with other applications and with work, he still checked in with me regularly to make sure everything was up to date. He was a great advocate and pushed for the company to process my application quickly so that I couple start my job in the new year.

January 19, 2021
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi Khadeeja, thank you so much for your review and we hope you're enjoying your role! - JO

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