Graduate Recruitment Bureau (GRB) Reviews 374

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, timely communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially in securing job roles. However, some people mentioned that communication could have been slightly better at certain points, though they understood the company's high volume of candidates.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the personalized support and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the caring and... See more

Service

Reviewers mention positive feedback about service, with many customers having a great experience throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Very helpful and responsive recruitment team

I've been at my job secured thanks to GRB for two months now. Within a month of contacting GRB, Ian had reached out to me about the role, arranged an interview, and organised handing over the contract to me.
Throughout this time the team also sent me a range of other available jobs. My search for a role after graduation was becoming increasingly frustrating, especially given that I was only looking for a role in the charity sector. GRB were the most helpful recruitment company I've come across. They were quick to adapt my job recommendations and let me know when new opportunities came up.

October 19, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! its great to hear that you felt supported throughout the whole process :) ER

Rated 1 out of 5 stars

Terrible

Terrible ! They are not helpful at all !

October 2, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

We're very sorry you've had a negative experience! We'd like to know more about why you feel this way so we can look into this further - please email us at
info@grb.uk.com
so we can rectify this and help you.

Rated 2 out of 5 stars

Mediocre

I have been applying to jobs with GRB for at least a year. Despite having graduated with in Economics. I only received one interview. Just loads of unrelated job adverts. But still hardly any interviews and the one interview I had no feedback. Honestly, best thing you can do is by applying directly to the company. GRB can't get you a job. At the end of the day you are just another number to them.

February 13, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your feedback, we're sorry to hear that you didn't have the experience you expected. We always strive to give the best service, and if you feel that you haven't receive this, we would like to know more details to rectify the situation with you. On the other hand, to receive more relevant emails, you can always personalise your online account to exactly what you are looking for, we will then only send you emails based on that. Please email us at
info@grb.uk.com
to allow us to look into your journey in more detail.

Rated 1 out of 5 stars

Ghosted by recruiter

I received lots of unprompted phone calls and emails which I was unable to unsubscribe from. I also received "targeted" job adverts with essential criteria that clearly did not match my profile (e.g. STEM degree, specific language fluency). This "matching" system really needs to be improved.

An interesting opportunity was sent to me which I applied for and was put forward for interview. The recruiter did not send me an interview link on time meaning I was 10 minutes late to the interview, and luckily the interviewers waited for me. I was put forward to the next stage and was told that the GRB recruiter would continue contact and send me details nearer the time, and this never happened. I have received no further communication from GRB regarding this role, and I have no internal contact details for the company.

It seems that even on the small chance that you go beyond the stage of sending a CV to a recruiter and receiving no further contact, you will still be ghosted.

April 15, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your feedback, we take information like this very seriously and would like to rectify this situation asap by finding out a little more. Please email info@grb.uk.com so we can get to the bottom of it.

Rated 5 out of 5 stars

Mia was so helpful 10/10 ⭐️

After signing up and receiving emails from GRB it allowed me to look into employment areas I wouldn’t originally pick out myself but were perfect for my skill set. Mia has been amazing though out the whole process in keeping me updated and helping to prepare for interviews which immediately made me feel more comfortable. She was always available for help via email and the phone calls helped to settle nerves, having her as a bridge of communication between myself and the role allowed me to secure a job offer which I am so excited about and I couldn’t have done it without the help of Mia and Emma at GRB!

April 24, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thanks for the review, it's great to hear that you found our team so helpful :) ER

Rated 5 out of 5 stars

Highly professional and efficient service

Coming from a recruitment background I know a good recruiter when I see one - Beth Terry kept me up to date every step of the way and was superb in securing me a new role in a new sector, preparing me more than adequately for the process and making what would have been a tough competency/role play based interview a seamless experience. 10/10 service - highly recommended!

March 13, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for the review! We're happy to hear that you felt prepared throughout the process :) ER

Rated 5 out of 5 stars

Aimee and Emma 10/10 ⭐️

Aimee and Emma set me up with an amazing job offer. Made the entire process stress free. I was fully informed of what was expected of me and the specific job responsibilities. Unemployed for only two weeks thanks to GRB!

February 14, 2023
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We'll be sure to let Aimee and Emma know how much you appreciated their support :) ER

Rated 5 out of 5 stars

My GBR Experience

After graduating, I was struggling navigating the job market, but with the help of Lauren Whitfield from the GRB I was able to land my dream job. After initially contacting me, she supported me throughout the whole process, taking time out to answer any questions,
providing helpful advice and support with interview preparation. I couldn't have asked for anything better in the lead up to both interviews!

November 9, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that you found your experience with our team at GRB so positive :) ER

Rated 5 out of 5 stars

Helpful, informative and successful

I've found the job market difficult to navigate, but the GRB have been superb. Lauren Whitfield has helped me from start to finish to get the right job for me, supporting me at every stage through a difficult selection process. She was always there with useful advice, and a welcome boost to my confidence at a time when it's easy for your confidence to be dented. I would recommend the GRB without hesitation.

November 11, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you so much for your review! Our team are glad to hear that felt prepared and supported throughout the employment process :) ER

Rated 5 out of 5 stars

My experience with GRB

After graduating from university with a business management title, I was very confused when it came to applying for post graduate jobs. I did my research and came across GRB. Working closely with Emily and Beth has helped a lot in understanding what kind of jobs I’d like to apply for and in a short period of time we managed to find my first job that I’m currently enjoying a lot and feel like I’m finally kick-starting my career. Thank you to everyone I have been in touch with from GRB.

August 1, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for the great review! We're glad our consultants could help guide you throughout the transition from graduation to employment :) ER

Rated 5 out of 5 stars

GRB Experience

After searching for a job independently for quite some time without any luck, I was very relieved when put into contact with James Simpson at the GRB. I have nothing but good things to say about my experience with this group. James has been friendly, helpful, and through his hunting introduced me to a job I might never have found on my own. I'm now one month in to this new job and having a really good time. I would recommend this service to anyone who feels as though they could use some guidance / a push in the right direction towards the career of their choice.

August 31, 2022
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! It's great to hear you're enjoying your new role! :) ER

Rated 5 out of 5 stars

As a recent graduate

As a recent graduate, I did not have much insight in to what career direction I wished to pursue. This was until I contacted the GRB. Having been in touch with many recruitment agencies across the UK, my recruiter Carla Bidgood is hands down the best I have been in touch with. Her friendliness, approachable nature and drive to find me a job have made this painstaking process so easy. I do feel really lucky to have her on my side. Thank you Carla!

September 30, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for the review! We're glad you found our services useful :) ER

Rated 5 out of 5 stars

Emma Cranford and Aimee Burgess

Emma Cranford and Aimee Burgess were fantastic to work with. As a recruiter they maintained a highly professional demeanour and were always very friendly, and found me the perfect job instantly! They were quick to understand the kind of role I was looking for, recognising my strengths and putting me forward for exactly the right job. They
were there to help throughout the whole process. I could not recommend Aimee Burgess and Emma Cranford more highly.i also received a interview prep email which had everything I needed to prepare myself for the interview and gain thorough insight of the business I was applying to work for. Can’t thank you lot enough for the continuous support throughout the whole process . Major Thank you!

August 10, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for the review! We're so glad our team were able to help you find a role that suited you, and that you felt you got the support you needed :) ER

Rated 4 out of 5 stars

Dedicated and professional services

Dedicated and professional services
From the job application to the conference call meeting and the final interview, Sue had been very helpful in giving me guidance and feedback to me. Her services is professional. I really appreciate that.

July 5, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We're so glad that we cold help you with the job application process : ) TH

Rated 4 out of 5 stars

For now is good

For now is good. I didn t have payment to now so I cant tell Is they pay. I ll write again after pay. It s nice platform.

May 11, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for leaving a review! We are a free platform that helps graduates find jobs : ) TH

Rated 5 out of 5 stars

Amazing team here at GRB

Amazing team here at GRB. Had the perfect job role sorted and signed within a couple of months couldn't recommend signing up enough.
Special thanks to Zara and Carla who got me through the recruitment process :)

April 29, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for leaving a review! We're pleased that we could help you secure the perfect role : ) TH

Rated 5 out of 5 stars

Dedicated people

Dedicated people, was able to have a personal relationship with my recruiter. They found me a job in an area that I love and constantly kept opportunities coming my way and I am grateful. :)

April 10, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for leaving a review! We're pleased that we could help you secure a graduate job : ) TH

Rated 5 out of 5 stars

Great experience from Beth Terry

I started applying for graduate jobs through the GRB and with a huge amount of help from Beth Terry, she helped me secure a fantastic job. Definitely worth using for jobs and Beth is such a great person!

April 3, 2022
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review Jamie! We're happy we could help you secure your graduate job. TH

Rated 5 out of 5 stars

Great Experience with Zara

Great Experience with Zara.

I can definitely say that the GRB go above and beyond to help people and I am one of them. Thank you Zara

March 29, 2022
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for leaving your review! We're pleased that we could help you with your job search : ) TH

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