Graduate Recruitment Bureau (GRB) Reviews 374

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and clear, timely communication. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially in securing job roles. However, some people mentioned that communication could have been slightly better at certain points, though they understood the company's high volume of candidates.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the personalized support and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting the caring and... See more

Service

Reviewers mention positive feedback about service, with many customers having a great experience throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience when using GRB. Fast communication, excellent instructions when preparing for interviews and all round very helpful!

February 7, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Great to hear that you had an all-positive experience using our recruitment service :) FS

Rated 5 out of 5 stars

Jake was amazing throughout the whole…

Jake was amazing throughout the whole process very proactive and supportive! And landed me the perfect role.

February 14, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Glad to hear you found your perfect role, I will pass on the message to our team :) FS

Rated 5 out of 5 stars

Great experience

I applied to multiple roles with GRB and the team was very helpful and supportive throughout. Zara was great in helping me prepare for interviews and ultimately securing me a great role. Thank you!

February 1, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! So happy to hear how much we were able to help :) FS

Rated 5 out of 5 stars

Absolutely brilliant

They were incredibly helpful to my job search. With a different consultant specialising in each field, GRB was able to help me find what will hopefully be my dream job!

February 13, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Glad we could help you with your job search :) FS

Rated 5 out of 5 stars

Emily & Owen where fantastic all the…

Emily & Owen where fantastic all the way throughout the process. Fantastic communication and made me feel at ease. Very professional and knowledgeable and wouldn't hesitate to recommend them. Thanks guys :)

February 8, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! So happy to hear that our fantastic consultants made you feel at ease and that you would recommend our service to others. I will pass on the message :) FS

Rated 5 out of 5 stars

Thank you Zara!

Zara was very helpful in preparing me for my job interview. She made sure I was ready to make a good impression and, ultimately landed me with a great job at a really good company.

She also helped one of my friends get a new job last year. You'll be in good hands if Zara is helping you out!

January 23, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! We are glad that our consultants could support you with landing a job at a great company! I will pass on the message :) FS

Rated 1 out of 5 stars

Mislead and Highly Dubious

Signed up whilst applying to a job I'd discovered, unaware that GRB was a recruitment agency. I got a phone call from Emily that claimed to match me to a job but wouldn't go any further (no company name, no job role) without requiring more information, completely misleading me about what I could know about the role (secruity clearance would be needed, was their excuse) --- In fact (after 3 phone calls), I learnt the job was posted publically online and clearly did not match anything on my CV. Emily was clearly trying to push me into applying to earn herself extra commission without any consideration for my genuine interests.

I was then contacted by Karyma (supposedly a marketing manager) harrassing me about a "referral programme" which was a blatent pyramid scheme rewarded with money to get more people onto their online system.

I have reqeusted a deletion of all my data and would advise anyone job-hunting to avoid these people. Even if they're motivations might be good, the tactics they use are dishonest at best.

February 2, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Hi! I am sorry to hear that you've had this experience! To go point by point and ensure all your statements are answered fairly, I have to mention firstly, that posting anonymously makes it difficult for us to try and rectify the situation, is there a reason you've decided to hide your profile? This would help us get to the bottom of your frustrations, but no worries!

I find it interesting that you didn't realise that Graduate Recruitment Bureau was a recruitment company. However, to help you understand, recruitment companies do not tell you the company name due to privacy policies made behind closed doors, meaning Emily is under no obligation to tell you the company name, and would go against our policies. We apologise if the job she mentioned to you was not of interest. Our consultants are trained at a high level, they also always get your consent before progressing an application, allowing you to turn it down at any time. I'm sure there was a good reason that she thought you would be a fit, the extra information she required would have been to check this further before progressing with the next steps! Unfortunately, as you're anonymous, I can't verify that for you.

As for our brilliant referral scheme, GRB Affilaites, this is in fact real and legit. If you refer to a simple Google explanation, you can understand that "Affiliate marketing is a legitimate business model where you join a free program and earn commissions by promoting products or services with actual value. In contrast, pyramid schemes charge a signup fee, and earning money requires recruiting more members." Apologies if you felt harassed after an email, but as explained on our website and the clear option in our emails, you are always able to unsubscribe and we will happily delete your data.

Thank you,
Karyma
Marketing Manager (supposedly)
https://www.linkedin.com/in/karymakhiat/

Rated 5 out of 5 stars

One of the best out there

The company was engaging, friendly and very helpful. Aimee was especially caring and supportive.

January 16, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! We are really happy to hear you had a positive experience using our service :) FS

Rated 5 out of 5 stars

Most hassle-free recruitment process, Thank you Gen!

Through Gen at GRB I was able to find a perfect graduate job. Although with how easy the whole process was made - I could say the job found me.

Of course the interviews required by the company were a challenge, but every assistance Gen provided in the getting my foot in the door and keeping the ball rolling took as well as preparing for the interviews, meant I could relax and could solely focus on giving a good interview on the day.

Also Gen was amazing at drawing attention to aspects of my CV that I would have been more modest about were I to have approached the company myself. It was very useful to have my own personal advertiser through the process :)

I could not recommend Gen and GRB more.

My thanks also to Tieneke who originally approached me about a different graduate scheme. Whilst I did not end up going for this scheme, every member of GRB I spoke to was incredibly helpful!

In the interest of a well-rounded review, the only improvement I would suggest would be a prompt to adjust my CV between applying to different schemes. This wasn't a major issue, I would only have changed a sentence or two at most and evidently this presented no issues in getting the job I did.

January 3, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad you found the experience with our team so helpful and hassle-free, and we will take any improvements on board :) FS

Rated 5 out of 5 stars

Excellent experience throughout

I had an excellent experience with GRB throughout the entire application process, and can't recommend Jake Narraway highly enough. He was communicative, encouraging and insightful throughout, and at all points in the process I felt supported. I've now started in a role and company I love and am very grateful for GRB's help in getting here. Thank you!

December 13, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear you would rate our consultants so highly and would recommend their service to others :) FS

Rated 5 out of 5 stars

I have recently started a job which I discovered through Elena at the GRB

I have recently started a new job which I discovered courtesy of Elena at the Graduate Recruitment Bureau. Elena was incredible throughout the entire process and frequently contacted me by phone and email to ensure that I was as prepared as I could be for interviews. I cannot thank her enough as she has helped kickstart my career when I was struggling to find anything!

January 18, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear we could provide you with more options and guide you in securing your new job :) FS

Rated 5 out of 5 stars

Elena was extremely helpful in helping…

Elena was extremely helpful in helping me find my new career. She ran me through each stage of the interview process and gave me examples of the kind of questions I would be asked and how to answer them.

January 19, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear you felt our consultants were able to fully prepare you for the interview process :) FS

Rated 5 out of 5 stars

Top tier

Worked with Kirk who was an amazing chap throughout multiple interesting jobs presented to me. Gave excellent candid advice before interviews and helped negotiate my job offer terms. Would recommend.

December 14, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear that our advice was able to help you reach a positive outcome :) FS

Rated 5 out of 5 stars

Thank You Elena Hoskins

Elena at GRB was excellent at every stage of my job search. From the beginning in finding me suitable roles to my interests and experience, to acting as a brilliant mentor through each interview stage i went through she was amazing. I wouldn't have been able to achieve in securing the start of my career without her. Would highly recommend GRB to all graduates out there.

January 19, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It is so great to hear we were able to support you in each step to kick-start your graduate career :) FS

Rated 5 out of 5 stars

Sue Bamford GRB recommended-excellent experience

Sue Bamford, from GRB was brilliant . Our son has recently moved to Dubai ( January ) to study and Sue has been there for us each step of the way.
Sue, answered all our questions, followed up on any queries, listen to our concerns, clarified lots of questions and mostly all, put us at ease.
Sue, is knowledgeable, open and transparent.

As parents, we felt confident in the information shared by Sue.
Thank you so much and would recommend GRB -and liaising with Sue, the support is excellent.

December 22, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear that we were able to give excellent support to you and your son with his next steps :) FS

Rated 5 out of 5 stars

Thank you Owen.

The GRB have helped me get an incredible job to start my career! They phoned me with a role that they thought suited my CV/aspirations for work and within a few days I had my first interview booked. Owen acted like a mentor for me, contacting me before and after each stage of the interview process and giving me plenty of tips along the way. His advice definitely played a role in me getting my job. I started two weeks ago and have thoroughly enjoyed it so far. I would highly recommend any graduate to use the GRB if they aren't too sure where to begin their job search.

December 4, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad to hear that you would recommend our service to other graduates :) FS

Rated 5 out of 5 stars

Great Support from GRB!

I am very grateful for James' exceptional support throughout my job search process. His responsiveness and helpful guidance were instrumental in securing my current position. James not only assisted me in preparing thoroughly for interviews but also consistently kept me informed about the entire process. His dedication made the journey less daunting, and I appreciate his contribution to my successful job placement. Thank you, James, and the GRB team, for the outstanding assistance!

November 17, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Great to hear you felt so supported in securing your job placement :) FS

Rated 5 out of 5 stars

Great recruiter

Grace has been a great person to work with since the day she presented me with the opportunity. She always stayed in contact even after working hours which is a testament to her dedication and professionalism in her role.
I am grateful that she helped me secure a job I am passionate about. Wishing her all the best.

Also thank you to Emma for her additional support throughout.

December 19, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It is so nice hear we were able to help you secure a job you are passionate about :) FS

Rated 5 out of 5 stars

GREAT COMPANY AND GREAT STAFF

All I can say is that Sabina Sanchez Perez is a fantastic individual who helped me find and clinch my new job from start to finish. She is a fantastic asset to your company and one I will certainly recommend. Words cannot thank her enough.

John Ward

October 25, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It is great that you recommend our consultants with such high praise and we will pass on the message :) FS

Rated 5 out of 5 stars

Had a great experience with engineering graduate role

Had a great experience with graduate recruitment bureau. Very friendly, enthusiastic when coming up with job roles for me to do with what I was interested in. Came up with some interesting options for job roles that I would not have found myself all which were still related to my interests. Stayed very positive and didn’t give up after getting rejected by one job after getting to a final interview stage, then went on to find a different role where I then got the job and was very pleased with that role. Would definitely recommend to other engineering graduates looking for a job.

November 25, 2023
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thanks for your review! Great to hear you found our services so useful :) ER

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look