Graduate Recruitment Bureau (GRB) Reviews 367

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach throughout the job application process. Many highlight the excellent customer service, noting that the team provides clear, timely communication, valuable advice, and genuine interest in their success. People frequently mention feeling well-prepared for interviews and assessments, appreciating the personalized guidance that made the entire experience smooth and less stressful. However, some customers also noted occasional issues with communication, mentioning difficulties in reaching someone after initial contact and feeling that their inquiries were not always addressed promptly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Customer service

Consumers generally express high satisfaction with customer service, highlighting the supportive and... See more

Service

Clients share positive opinions on service, consistently highlighting the supportive and professional... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease and... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the proactive and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied

Rated 5 out of 5 stars

Danielle was really helpful and encouraging throughout the whole process. From initially calling me only 1 day after I first applied, to letting me know I was chosen for an interview and giving me som... See more

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Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

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Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

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Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

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Rated 5 out of 5 stars

I would like to thank Owen Gill for his fantastic help in getting my current role. (Apologies that it has taken me a while to write this review!) Back in Dec & January, Owen offered such great support... See more

Company replied

Rated 5 out of 5 stars

Grace was the most supportive and instrumental part of me landing my dream role. I would not have been able to do so without her help and guidance. I would strongly suggest that all recent graduates... See more

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Rated 5 out of 5 stars

Lauren helped me land a graduate job very quickly. She guided me through the entire interview process and always followed up with updates and checked in on me after interviews and during waiting per... See more

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Rated 5 out of 5 stars

I struggled for months trying to find a job after coming out of uni, applying to hundreds of jobs and getting rejected over and over…a pretty humbling and soul crushing experience lol. However, when I... See more

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Rated 5 out of 5 stars

Zara was amazing at helping me land my role. She introduced me to four different business and listened to my wants and needs for my new job. She gave me in depth help prior to interviews and assisted... See more

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Rated 5 out of 5 stars

Very good experience After applying for a job, withing 30mins I received a call from James, who provided a bit more details about the job and asked for some information about myself. Throughout the... See more

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Rated 5 out of 5 stars

I had a great experience working with the GRB! After almost a year of struggling to find a graduate role upon finishing my masters, I sent my CV over to GRB. Almost straight away I began receiving inf... See more

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Rated 5 out of 5 stars

Zara approached me with a role I wouldn't usually go for, so I was pretty skeptical at first. But she explained why she thought the role would suit my skills and experience, and why the company would... See more

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Rated 5 out of 5 stars

Jake has been incredibly helpful throughout my entire job application process. He spent time going through each update and stage in my application. He also went through the interview process and gave... See more

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Rated 5 out of 5 stars

I can’t thank Lauren Whitfield enough for her incredible support throughout my graduate job search. From the first conversation, she was friendly, professional, and genuinely interested in helping m... See more

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Rated 5 out of 5 stars

Jake Sparshott was so helpful and helped me land a really good grad role in an excellent industry and company. I had been sending out hundreds of CVs across several platforms, but the fluidity and pro... See more

Company replied

Rated 5 out of 5 stars

Emma made finding graduate roles extremely simple. She was very helpful during the whole recruiting process and kept in touch with me even after I was selected, to answer any questions I had. The GRB... See more

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Rated 5 out of 5 stars

My experience with GRB team was extremely positive. Lauren, who guided me through the recruitment process, was incredibly supportive. I always felt comfortable reaching out and asking questions. The c... See more

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Rated 5 out of 5 stars

Ian was fantastic and so supportive throughout the whole recruitment process. He would give me regular updates and check-up calls. Thoroughly recommend using GRB to help secure a grad role at a firm b... See more

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Rated 5 out of 5 stars

Kirk was a brilliant recruiter from start to finish, answered all of my many questions with patience, was informative and really communicative as well with frequent updates throughout the process. I h... See more

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Rated 5 out of 5 stars

Ian was an excellent guide through the recruitment process, and was really easy to communicate with. He was always available to offer support and all of the advice he gave me was so valuable. I feel s... See more

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Rated 5 out of 5 stars

I received great support and advice from Gen Bell throughout the application process and received the job offer that I wanted. Gen provided advice for the interviews, as well as telling me lots about... See more

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Rated 5 out of 5 stars

Thanks to Jake and GRB, I was able to land an excellent graduate role and was provided with great support throughout the recruitment process. Jake gave me thorough guidance to help prepare for the int... See more

Company replied

Rated 1 out of 5 stars

Gen has honestly been so uncommunicative. I got an email about a role, responded with my CV, she was initially for in touch with me after a couple of days. She told me to write a cover letter with spe... See more

Company replied

Rated 5 out of 5 stars

The biggest thank you possible to James Simpson who helped me land my first job after graduating! He was incredibly informative about the job, made the application process easy, checked up before inte... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience working with Emily! She was incredibly supportive, communicative, and proactive from start to finish. She really took the time to understand my goals and helped match me... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Emily during my job search. She took the time to understand what I was looking for and put me forward for roles that genuinely suited me, including the position I... See more

Company replied

Rated 5 out of 5 stars

Danielle has been truly amazing throughout the whole process. She kept me up to date, gave great interview tips and was so supportive throughout. I truly can’t thank her enough, she made the whole pro... See more

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Rated 5 out of 5 stars

Owen supported me through each stage of my journey. Right from the initial call that explained the opportunity through to advice and guidance ahead of the interview stage, Owen explained everything I... See more

Company replied

Rated 5 out of 5 stars

I would love to thank Izzy Smeeth, she was instrumental in finding me my graduate role! Communication and support was great throughout the whole process and whenever I had an issue/questions Izzy was... See more

Company replied

Rated 5 out of 5 stars

Emma and Jake were great from start to finish, giving me their time and valuable advice to support me thoughout the process I have never thought to go through a recruiter before but very glad I did!... See more

Company replied

Rated 5 out of 5 stars

Thanks to Faith Hesselmann and the GRB, I secured my dream role in consulting. Faith was incredibly supportive throughout the application process, advocating for me, and helping me prepare for my inte... See more

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Rated 5 out of 5 stars

GRB gave me fantastic assistance in my job search, constantly providing info and prep for every part of the interview process. Zara specifically was amazing, always calling before and after every st... See more

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Rated 5 out of 5 stars

They are very helpful and offer a great amount of support in preparation for interviews and assessment centres. My point of contact was Lauren, and I found her to be not only a friendly and supp... See more

Company replied

Rated 5 out of 5 stars

Owen helped me get my first opportunity which was unsuccessful so he passed me to his colleague Zara who was equally as great and landed me my job. If it wasn't for Owen passing me on and actually bel... See more

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Rated 5 out of 5 stars

Gen was really helpful through the application process and informing me about every stage. She gave an accurate breakdown of the interviews and how to give a tailored response to each question.

Company replied

Rated 5 out of 5 stars

Amazing recruiter, supportive from start to finish! I had an outstanding experience working with Zara. She was friendly, professional, and genuinely invested in my success. She guided me throu... See more

Company replied

Rated 5 out of 5 stars

James was very good at keeping me updated with the process of my application and giving me good advice on how to proceed in interviews and assessments. Also very good at chasing up employers for docum... See more

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Rated 5 out of 5 stars

Emily has an excellent understanding of our business, the role requirements, and the qualities we look for in candidates. She has successfully placed numerous employees with us, all of whom have bee... See more

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Rated 5 out of 5 stars

Zara was amazing! Always on top of things & providing real results for me pretty fast!! Made job hunting easy & weightless - thank you so much!!

Company replied

Rated 5 out of 5 stars

Gen made first contact with me about the role and gave me updates throughout the process. Her advice on the process and interviews was excellent help.

Company replied

Rated 5 out of 5 stars

Ian was super helpful and amazing through the whole process! Very clear, kind and answered all queries thoroughly. Best Interview process I’ve had :)

Company replied

Rated 5 out of 5 stars

Danielle helped me throughout the recruitment process, and ensured I was thoroughly prepared for each stage, without her I would likely have not gotten offered the job!

Company replied

Rated 5 out of 5 stars

I was very lucky to work with this team. Honestly so caring and very supporting throughout the whole process! Got the best job after only a week of being in contact with them. A special shout out to E... See more

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Rated 5 out of 5 stars

Gen was very helpful and offer me valuable advice throughout the whole recruitment process. And thanks to her support I secured a great role.

Company replied

Rated 5 out of 5 stars

James S walked me through the entire process and ultimately provided me with the prep knowledge that got me the job . Alot of my colleagues in my cohort were also hired through him . Thanks James !

Company replied

Rated 5 out of 5 stars

Holly and Ruby were so helpful and friendly. They really made the whole application process so easy and I really appreciated all their help.

Company replied

Rated 5 out of 5 stars

I was consistently applying for graduate schemes without any real success, but thanks to Danielle and the GRB team I have now been able to secure a role which matches my ambitions. Danielle was helpfu... See more

Company replied

Rated 5 out of 5 stars

GRB were excellent and I’m grateful to Owen Gill who helped me land a great role. I absolutely recommend!

Company replied

Rated 5 out of 5 stars

Lauren and the rest of the GRB have helped me throughout my application process for a graduate role. I have found the speed of communication, the attention to detail and the overall helpfulness of t... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing support and guidance.

I would like to thank Owen Gill for his fantastic help in getting my current role. (Apologies that it has taken me a while to write this review!) Back in Dec & January, Owen offered such great support and guidance throughout the entire job application process. Owen was very friendly, knowledgable and extremely professional. Owen provided regular contact follow up and support and this was so helpful in helping me to secure the role that I’m currently in. Thank you!

December 15, 2024
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear you've felt supported throughout the process and beyond :) PL

Rated 5 out of 5 stars

Jake was massively supportive and…

Jake was massively supportive and communicative the entire way through my application process all the way until I started my new job! Would really recommend GRB.

June 10, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review, it's great to hear you would recommend us! :) PL

Rated 5 out of 5 stars

Great support, communication and advice !

I would love to thank Izzy Smeeth, she was instrumental in finding me my graduate role! Communication and support was great throughout the whole process and whenever I had an issue/questions Izzy was happy to help and sorted things out fast!

July 2, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review - It's always lovely to get such great feedback about our consultants and we're happy we could help :) PL

Rated 1 out of 5 stars

Gen doesn't want to talk to you.

Gen has honestly been so uncommunicative. I got an email about a role, responded with my CV, she was initially for in touch with me after a couple of days. She told me to write a cover letter with specific guidelines. All fine, but she wanted this fairly quickly. Wrote this and submitted. Fast forward a month and I had still heard nothing. I followed up with her weekly, I didn't think this was excessive but she made me feel like I was bothering her. Finally they got back to me, had my first interview. Some advice was given, none of it really applicable. Waited another while but got a second interview, very little advice given and no reminder of the initial stuff she had given me so that got lost in a WhatsApp message chain. Failed the second interview. She told me I could reapply in a couple of months, so I did, it has been a month and still nothing back from the company and again I feel like I am pestering her. She said she is "pushing" for them to reconsider me. Nothing gives a good feeling about working for a company than someone having to push them to hire you. She hasn't given me any other options to apply for. All I got from this recruiter was a confidence knock and a day worth of time preparing for interviews wasted.

June 12, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

We're sorry to hear that you've had this experience with us; we'd love to get down to the bottom of this. Please contact us at info@grb.uk.com with your details so we can find your profile and rectify the situation.

Rated 5 out of 5 stars

Exceptional support that led to my dream graduate job!

I can’t thank Lauren Whitfield enough for her incredible support throughout my graduate job search. From the first conversation, she was friendly, professional, and genuinely interested in helping me succeed. Lauren kept in regular contact, provided great interview advice, and always followed up to see how things were going.

She made the whole process feel smooth and much less stressful, and thanks to her guidance and encouragement, I’ve now secured my dream graduate role. Her support made all the difference and I’d highly recommend her and GRB to any graduate looking to kickstart their career.

May 2, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that we made a real difference in your job search :) PL

Rated 5 out of 5 stars

Excellent experience with Lauren

My experience with GRB team was extremely positive. Lauren, who guided me through the recruitment process, was incredibly supportive. I always felt comfortable reaching out and asking questions. The communication was amazing and the advice I received fully prepared me for both the online assessment and the interview. Lauren always followed up to ask how things went after each stage of the process. I would highly recommend GRB to any graduate looking for their first job.

June 5, 2025
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear you felt supported throughout the process and we have passed on the message :) PL

Rated 5 out of 5 stars

Danielle has been truly amazing…

Danielle has been truly amazing throughout the whole process. She kept me up to date, gave great interview tips and was so supportive throughout. I truly can’t thank her enough, she made the whole process as stress free as possible.

June 5, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's fantastic to hear you felt supported throughout your job search with us :) PL

Rated 4 out of 5 stars

Super helpful

Super helpful, got me the job.

Slightly impersonal at times but they’re in a rush to get connections so I get it.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Lauren and the rest of the GRB have helped me throughout my application process for a graduate role. I have found the speed of communication, the attention to detail and the overall helpfulness of the team to be comforting during what can be a particularly stressful process. I was given preparation for interviews, assessment centres and supported throughout the entire recruitment journey.

Overall I couldn't be more thankful for the help i’ve received in getting a job in my preferred industry, I highly recommend the service!

June 3, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are really happy to hear that Lauren could help support you throughout the entire journey, and will pass on the message :) PL

Rated 5 out of 5 stars

Amazing support!

Danielle helped me throughout the recruitment process, and ensured I was thoroughly prepared for each stage, without her I would likely have not gotten offered the job!

May 10, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review - we are glad we could help with your job search! :) PL

Rated 5 out of 5 stars

Gen Bell from GRB is the best!

I had an initial phone call from Gen around Nov/Dec where we spoke about what my plans were for after uni and what Job/Career paths I was interested in. I mentioned at that point I was applying for PhDs and would start to look at Jobs after I had finished those applications and my Christmas exams. We then scheduled a call for the new year to discuss the specifics of the roles I was looking at. Gen then emailed me roles based off of our discussion and I would say which ones I would like to make an application for based off of the job description. I think I applied for 3 roles, all of which I interviewed for, 2 I got to the final stage and then accepted an offer at 1 of them, which I am very happy with. Throughout the whole process Gen was very helpful with advice about the companies and interviewers, and resources for HR Interviews, online assessments and technical interviews.

I don't really have anything negative to say, the process took quite a while, but that is really because the companies took a week or so to get back to me after each round. When GRB initially sends you the role, it is just a description of the company and job but doesn't specifically mention the name of the company, but I'm sure there is good reason for this, and it doesn't really matter because as soon as you say you are interested in the role you find out all the specifics of the company.

Considering I had no prior work experience or internships I was surprised by how many interviews Gen could get me, so rest assured if you have her you are in good hands.

Overall Gen was incredibly helpful, supportive and friendly, I always thought I was very nervous and jittery before interviews but with her advice I felt very confident and relaxed in interviews. I would definitely recommend Gen and the whole of GRB to a friend!

June 3, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We really appreciate to hear that you had such a positive experience with Gen and that we provided you with relevant and exciting job opportunities. Will pass the message on :) PL

Rated 5 out of 5 stars

They are very helpful and offer a great…

They are very helpful and offer a great amount of support in preparation for interviews and assessment centres.

My point of contact was Lauren, and I found her to be not only a friendly and supportive point of contact, but also very knowledgeable about the role and the company.

I recommend the company highly for any graduates looking for a role out of university.

June 3, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad our expertise and support could help you throughout the process of finding a role :) PL

Rated 5 out of 5 stars

Excellent experience with Ian from GRB!

Ian was an excellent guide through the recruitment process, and was really easy to communicate with. He was always available to offer support and all of the advice he gave me was so valuable. I feel so lucky to have found GRB and I cannot recommend them enough!

June 3, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are delighted you feel so lucky to have found us, and that we were so easy to communicate with :) PL

Rated 5 out of 5 stars

Thank you, Jake! :)

Jake has been incredibly helpful throughout my entire job application process. He spent time going through each update and stage in my application. He also went through the interview process and gave me helpful advice on how to approach each question. Thank you, Jake! :)

March 19, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear you found jake helpful throughout the entire application process :) PL

Rated 5 out of 5 stars

Incredibly helpful

Gen was really helpful through the application process and informing me about every stage. She gave an accurate breakdown of the interviews and how to give a tailored response to each question.

April 10, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad we could help keep the process clear and support you throughout the journey :) PL

Rated 5 out of 5 stars

The GRB has helped me out massively and I am very grateful

Emma made finding graduate roles extremely simple. She was very helpful during the whole recruiting process and kept in touch with me even after I was selected, to answer any questions I had. The GRB has helped me out massively and I am very grateful.

May 2, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's always lovely to hear fantastic feedback about our consultants, and it's great to hear you found us helpful :) PL

Rated 5 out of 5 stars

Attentive

Attentive. Found me a role that matched my qualifiations.

February 5, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review :) PL

Rated 5 out of 5 stars

Ian was super helpful and amazing…

Ian was super helpful and amazing through the whole process! Very clear, kind and answered all queries thoroughly. Best Interview process I’ve had :)

March 26, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Glad you found us helpful :) PL

Rated 5 out of 5 stars

Gen was very helpful and offer me…

Gen was very helpful and offer me valuable advice throughout the whole recruitment process. And thanks to her support I secured a great role.

April 1, 2025
Unprompted review
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Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear you felt supported during your search with us :) PL

Rated 5 out of 5 stars

James was amazing!

James was amazing! Great communication and extremely helpful when preparing for interviews. Would definitely recommend GRB.

April 24, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Happy to hear that we were helpful for your interview prep :) PL

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