Graduate Recruitment Bureau (GRB) Reviews 367

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive approach throughout the job application process. Many highlight the excellent customer service, noting that the team provides clear, timely communication, valuable advice, and genuine interest in their success. People frequently mention feeling well-prepared for interviews and assessments, appreciating the personalized guidance that made the entire experience smooth and less stressful. However, some customers also noted occasional issues with communication, mentioning difficulties in reaching someone after initial contact and feeling that their inquiries were not always addressed promptly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Customer service

Consumers generally express high satisfaction with customer service, highlighting the supportive and... See more

Service

Clients share positive opinions on service, consistently highlighting the supportive and professional... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease and... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the proactive and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

Jake Sparshott went above and beyond yo get me a job which I'd actually enjoy. He listened carefully to everything I was looking for, and was available to call nearly twice a week for any worries or q... See more

Company replied

Rated 5 out of 5 stars

Danielle was really helpful and encouraging throughout the whole process. From initially calling me only 1 day after I first applied, to letting me know I was chosen for an interview and giving me som... See more

Company replied

Rated 5 out of 5 stars

Emily was absolutely fantastic throughout my job search! From the very beginning, she went out of her way to make sure I was fully prepared and confident heading into my interviews with IQPC. Her comm... See more

Company replied

Rated 5 out of 5 stars

I’ve dealt with various recruiters when trying to secure my first job after university, but none were as amazing as Emily Price at GRB! First of all she actually listened and understood the job role y... See more

Company replied

Rated 5 out of 5 stars

I can't thank James Simpson and the rest of the GRB team enough for helping me land my first job after graduating! I really appreciated being given extra info and tips before interviews, as well as ha... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Owen Gill for his fantastic help in getting my current role. (Apologies that it has taken me a while to write this review!) Back in Dec & January, Owen offered such great support... See more

Company replied

Rated 5 out of 5 stars

Grace was the most supportive and instrumental part of me landing my dream role. I would not have been able to do so without her help and guidance. I would strongly suggest that all recent graduates... See more

Company replied

Rated 5 out of 5 stars

Lauren helped me land a graduate job very quickly. She guided me through the entire interview process and always followed up with updates and checked in on me after interviews and during waiting per... See more

Company replied

Rated 5 out of 5 stars

I struggled for months trying to find a job after coming out of uni, applying to hundreds of jobs and getting rejected over and over…a pretty humbling and soul crushing experience lol. However, when I... See more

Company replied

Rated 5 out of 5 stars

Zara was amazing at helping me land my role. She introduced me to four different business and listened to my wants and needs for my new job. She gave me in depth help prior to interviews and assisted... See more

Company replied

Rated 5 out of 5 stars

Very good experience After applying for a job, withing 30mins I received a call from James, who provided a bit more details about the job and asked for some information about myself. Throughout the... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with the GRB! After almost a year of struggling to find a graduate role upon finishing my masters, I sent my CV over to GRB. Almost straight away I began receiving inf... See more

Company replied

Rated 5 out of 5 stars

Zara approached me with a role I wouldn't usually go for, so I was pretty skeptical at first. But she explained why she thought the role would suit my skills and experience, and why the company would... See more

Company replied

Rated 5 out of 5 stars

Jake has been incredibly helpful throughout my entire job application process. He spent time going through each update and stage in my application. He also went through the interview process and gave... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Lauren Whitfield enough for her incredible support throughout my graduate job search. From the first conversation, she was friendly, professional, and genuinely interested in helping m... See more

Company replied

Rated 5 out of 5 stars

Jake Sparshott was so helpful and helped me land a really good grad role in an excellent industry and company. I had been sending out hundreds of CVs across several platforms, but the fluidity and pro... See more

Company replied

Rated 5 out of 5 stars

Emma made finding graduate roles extremely simple. She was very helpful during the whole recruiting process and kept in touch with me even after I was selected, to answer any questions I had. The GRB... See more

Company replied

Rated 5 out of 5 stars

My experience with GRB team was extremely positive. Lauren, who guided me through the recruitment process, was incredibly supportive. I always felt comfortable reaching out and asking questions. The c... See more

Company replied

Rated 5 out of 5 stars

Ian was fantastic and so supportive throughout the whole recruitment process. He would give me regular updates and check-up calls. Thoroughly recommend using GRB to help secure a grad role at a firm b... See more

Company replied

Rated 5 out of 5 stars

Kirk was a brilliant recruiter from start to finish, answered all of my many questions with patience, was informative and really communicative as well with frequent updates throughout the process. I h... See more

Company replied

Rated 5 out of 5 stars

Ian was an excellent guide through the recruitment process, and was really easy to communicate with. He was always available to offer support and all of the advice he gave me was so valuable. I feel s... See more

Company replied

Rated 5 out of 5 stars

I received great support and advice from Gen Bell throughout the application process and received the job offer that I wanted. Gen provided advice for the interviews, as well as telling me lots about... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jake and GRB, I was able to land an excellent graduate role and was provided with great support throughout the recruitment process. Jake gave me thorough guidance to help prepare for the int... See more

Company replied

Rated 1 out of 5 stars

Gen has honestly been so uncommunicative. I got an email about a role, responded with my CV, she was initially for in touch with me after a couple of days. She told me to write a cover letter with spe... See more

Company replied

Rated 5 out of 5 stars

The biggest thank you possible to James Simpson who helped me land my first job after graduating! He was incredibly informative about the job, made the application process easy, checked up before inte... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience working with Emily! She was incredibly supportive, communicative, and proactive from start to finish. She really took the time to understand my goals and helped match me... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Emily during my job search. She took the time to understand what I was looking for and put me forward for roles that genuinely suited me, including the position I... See more

Company replied

Rated 5 out of 5 stars

Danielle has been truly amazing throughout the whole process. She kept me up to date, gave great interview tips and was so supportive throughout. I truly can’t thank her enough, she made the whole pro... See more

Company replied

Rated 5 out of 5 stars

Owen supported me through each stage of my journey. Right from the initial call that explained the opportunity through to advice and guidance ahead of the interview stage, Owen explained everything I... See more

Company replied

Rated 5 out of 5 stars

I would love to thank Izzy Smeeth, she was instrumental in finding me my graduate role! Communication and support was great throughout the whole process and whenever I had an issue/questions Izzy was... See more

Company replied

Rated 5 out of 5 stars

Emma and Jake were great from start to finish, giving me their time and valuable advice to support me thoughout the process I have never thought to go through a recruiter before but very glad I did!... See more

Company replied

Rated 5 out of 5 stars

Thanks to Faith Hesselmann and the GRB, I secured my dream role in consulting. Faith was incredibly supportive throughout the application process, advocating for me, and helping me prepare for my inte... See more

Company replied

Rated 5 out of 5 stars

GRB gave me fantastic assistance in my job search, constantly providing info and prep for every part of the interview process. Zara specifically was amazing, always calling before and after every st... See more

Company replied

Rated 5 out of 5 stars

They are very helpful and offer a great amount of support in preparation for interviews and assessment centres. My point of contact was Lauren, and I found her to be not only a friendly and supp... See more

Company replied

Rated 5 out of 5 stars

Owen helped me get my first opportunity which was unsuccessful so he passed me to his colleague Zara who was equally as great and landed me my job. If it wasn't for Owen passing me on and actually bel... See more

Company replied

Rated 5 out of 5 stars

Gen was really helpful through the application process and informing me about every stage. She gave an accurate breakdown of the interviews and how to give a tailored response to each question.

Company replied

Rated 5 out of 5 stars

Amazing recruiter, supportive from start to finish! I had an outstanding experience working with Zara. She was friendly, professional, and genuinely invested in my success. She guided me throu... See more

Company replied

Rated 5 out of 5 stars

James was very good at keeping me updated with the process of my application and giving me good advice on how to proceed in interviews and assessments. Also very good at chasing up employers for docum... See more

Company replied

Rated 5 out of 5 stars

Emily has an excellent understanding of our business, the role requirements, and the qualities we look for in candidates. She has successfully placed numerous employees with us, all of whom have bee... See more

Company replied

Rated 5 out of 5 stars

Zara was amazing! Always on top of things & providing real results for me pretty fast!! Made job hunting easy & weightless - thank you so much!!

Company replied

Rated 5 out of 5 stars

Gen made first contact with me about the role and gave me updates throughout the process. Her advice on the process and interviews was excellent help.

Company replied

Rated 5 out of 5 stars

Ian was super helpful and amazing through the whole process! Very clear, kind and answered all queries thoroughly. Best Interview process I’ve had :)

Company replied

Rated 5 out of 5 stars

Danielle helped me throughout the recruitment process, and ensured I was thoroughly prepared for each stage, without her I would likely have not gotten offered the job!

Company replied

Rated 5 out of 5 stars

I was very lucky to work with this team. Honestly so caring and very supporting throughout the whole process! Got the best job after only a week of being in contact with them. A special shout out to E... See more

Company replied

Rated 5 out of 5 stars

Gen was very helpful and offer me valuable advice throughout the whole recruitment process. And thanks to her support I secured a great role.

Company replied

Rated 5 out of 5 stars

James S walked me through the entire process and ultimately provided me with the prep knowledge that got me the job . Alot of my colleagues in my cohort were also hired through him . Thanks James !

Company replied

Rated 5 out of 5 stars

Holly and Ruby were so helpful and friendly. They really made the whole application process so easy and I really appreciated all their help.

Company replied

Rated 5 out of 5 stars

I was consistently applying for graduate schemes without any real success, but thanks to Danielle and the GRB team I have now been able to secure a role which matches my ambitions. Danielle was helpfu... See more

Company replied

Rated 5 out of 5 stars

GRB were excellent and I’m grateful to Owen Gill who helped me land a great role. I absolutely recommend!

Company replied

Rated 5 out of 5 stars

Lauren and the rest of the GRB have helped me throughout my application process for a graduate role. I have found the speed of communication, the attention to detail and the overall helpfulness of t... See more

Company replied


Company details

  1. Recruitment Service

Information provided by various external sources

Graduate Recruitment Bureau (GRB) is the UK's highest rated, independent graduate recruitment consultancy. We have been transforming businesses by placing high calibre university students and graduates into full time graduate jobs, schemes and internships, since 1997. Our experts provide a FREE career matchmaking service for all University students and graduates helping them reach their potential and realise their career ambitions. While also providing you the latest graduate jobs, graduate schemes and internships, GRB will support you in your job applications with graduate CV help, graduate job advice, interview preparation and all the graduate recruitment industry knowledge you need from graduate recruitment professionals who understand the competitive nature of the graduate job market, graduate schemes and internships. We work with recruiters in all sectors across the UK including IT, Science, Consultancy, Engineering, Research, Banking and Finance, Accountancy, Marketing, Sales, Recruitment, FMCG, PR, Logistics, Languages, Management and Retail.


Contact info

4.9

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Danielle and the GRB team!

I was consistently applying for graduate schemes without any real success, but thanks to Danielle and the GRB team I have now been able to secure a role which matches my ambitions. Danielle was helpful and supportive throughout the entire process- whether that be the initial call about an opportunity which aligned with what I was looking for, or the variety of interview tips which I would never have thought of myself. I am really appreciative for Danielle’s efforts in helping me secure this role, and I fully recommend using GRB to help secure your dream grad role!

April 24, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that you would recommend us to other graduates on their job search :) PL

Rated 5 out of 5 stars

Extremely Helpful

Jake was very helpful all the way through the process. They couldn’t have made it any easier!

March 25, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review :) PL

Rated 5 out of 5 stars

Great Recruitment

Ian was very helpful throughout the whole process, checking in often and providing regular updates. I felt confident going into the interviews and assessment day that I had all the information I needed.

March 31, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are happy to hear you found our consultants so helpful :) PL

Rated 5 out of 5 stars

Excellent recruitment service

Ian was fantastic and so supportive throughout the whole recruitment process. He would give me regular updates and check-up calls. Thoroughly recommend using GRB to help secure a grad role at a firm best suited to you.

April 23, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are so glad you found our service fantastic :) PL

Rated 5 out of 5 stars

Danielle was incredibly helpful

Danielle was really helpful and encouraging throughout the whole process. From initially calling me only 1 day after I first applied, to letting me know I was chosen for an interview and giving me some great tips and ways to prepare. She gave me the confidence to do well and seemed genuinely very pleased for me when I received the job offer. I am really grateful for how helpful she was throughout the whole process from start to finish.

March 31, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are so glad you found our service helpful and encouraging! :) PL

Rated 5 out of 5 stars

Top notch customer service and timely response helped me land this job

Jake Sparshott was so helpful and helped me land a really good grad role in an excellent industry and company. I had been sending out hundreds of CVs across several platforms, but the fluidity and prompt responses from Jake were unmatched. Thanks so much

April 8, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! Great to hear how wonderful our consultants are! We will pass the message on :) PL

Rated 5 out of 5 stars

I struggled for months trying to find a…

I struggled for months trying to find a job after coming out of uni, applying to hundreds of jobs and getting rejected over and over…a pretty humbling and soul crushing experience lol. However, when I found the Graduate Recruitment Bureau online I immediately felt HOPE! I spoke with some super friendly, relatable, young people who held my hand through the whole process, and within a month or so I had landed a job in social media marketing (my dream!). Jake was so attentive and made the whole process so much less daunting, he genuinely taught me so much about the hiring process and interviews etc., I am so so grateful to him for all of his help. I couldn’t recommend these guys more, THANK YOU!!

April 22, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your fantastic review! We are delighted to hear that we could help you through your job search :) PL

Rated 5 out of 5 stars

The best place to start the job search.

Grace was the most supportive and instrumental part of me landing my dream role. I would not have been able to do so without her help and guidance. I would strongly suggest that all recent graduates get in touch with the GRB to secure their roles after university. Grace and the rest of the GRB team have the experience and knowledge necessary to navigate the relentlessly unforgiving graduate job market.

Thank you so much to Grace and the GRB.

April 22, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are really happy to hear that our fantastic consultant could help guide you through the market, and that you would recommend us to other grads :) PL

Rated 5 out of 5 stars

Thanks to Jake and GRB

Thanks to Jake and GRB, I was able to land an excellent graduate role and was provided with great support throughout the recruitment process. Jake gave me thorough guidance to help prepare for the interview, which was very useful. Communications were also excellent through each stage of the process.

April 2, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that you felt supported throughout the process :) PL

Rated 5 out of 5 stars

Great support and advice

I received great support and advice from Gen Bell throughout the application process and received the job offer that I wanted. Gen provided advice for the interviews, as well as telling me lots about the company to help me understand the type of place I was applying for. Highly recommend GRB!

April 4, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are happy to hear our consultant was able to support you throughout your job application :) PL

Rated 5 out of 5 stars

Owen was amazing

Owen supported me through each stage of my journey. Right from the initial call that explained the opportunity through to advice and guidance ahead of the interview stage, Owen explained everything I needed to know, he was very approachable and it was as easy as talk to a friend.

March 20, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We will pass on the message :) PL

Rated 5 out of 5 stars

Thank you, Faith!

Thanks to Faith Hesselmann and the GRB, I secured my dream role in consulting. Faith was incredibly supportive throughout the application process, advocating for me, and helping me prepare for my interviews as best as possible. I am so glad that I discovered the GRB, and I have been shouting about it to anyone that will listen!

March 12, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear we could help you secure your dream role, and are also delighted that you would recommend us :) PL

Rated 5 out of 5 stars

Fantastic Service!

-The company - especially Owen was incredibly communicative throughout
-I would strongly recommend GRB to anyone looking for an entry-level role
-Fantastic service from an end-user perspective!

April 15, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We really appreciate hearing that you would recommend us to other graduates :) PL

Rated 5 out of 5 stars

Great support throughout the process

Gen made first contact with me about the role and gave me updates throughout the process. Her advice on the process and interviews was excellent help.

April 14, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are really glad we could help the process :) PL

Rated 5 out of 5 stars

Best recruitment agency around

Great communication! The only recruitment agent who actively sends you possible roles and helps you through interview processes. Shout-out to Emma and everyone who helped in the process for getting me my role- which I wouldn't have found without GRB.

March 17, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! We are so glad that we could support you throughout your graduate job search :) PL

Rated 5 out of 5 stars

Great support throughout the process

Great support throughout the process. Faith was really helpful along every stage, and would definitely recommend to other graduates.

November 30, 2024
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you fro your review! It's lovely to hear you would recommend us to others! :) PL

Rated 5 out of 5 stars

Very positive experience with GRB

Very positive experience with GRB, resulting in a fantastic job offer. Luke & Tieneke helped me out throughout the entire process - from explaining the initial application process to helpful tips for the final interview. Would recommend all graduates to give their CVs to GRB.

February 24, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review! It's great to hear that our fantastic consultants could help you throughout the entire process - we will pass on the message :) PL

Rated 5 out of 5 stars

The whole team at GRB made the…

The whole team at GRB made the recruitment process considerably smoother! Thanks to Tieneke for helping throughout the whole process!

February 11, 2025
Unprompted review
Graduate Recruitment Bureau (GRB) logo

Reply from Graduate Recruitment Bureau (GRB)

Thank you for your review :) PL

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look