GreenAcres Living Memorial Parks Reviews 

1,101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional kindness, genuine compassion, and steady professionalism provided throughout such difficult and emotional times. People also mention that the gorgeous woodland locations provide a peaceful, calm, and beautifully maintained natural setting ideal for final resting places. Some people also felt that the welcoming facilities, inclusive of well-prepared gathering halls and refreshment areas, made hosting memorial services remarkably smooth and comforting for everyone involved. Visitors consistently note that the surrounding natural environment creates an uplifting atmosphere where families can comfortably gather to remember their loved ones together.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional kindness, compassion, and... See more

Location

People report positive experiences with location, describing the grounds as calm, quiet, and beautifully... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, empathy, and... See more

Facilities

Users describe positive interactions with facilities, noting that the grounds are beautiful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Greenacres Living Memorial Park at Colney is exactly where my mum would have wanted her ashes spread. It’s a calm, quiet and beautifully maintained park, surrounded by woodland and animal life is no... See more

Company replied

Rated 5 out of 5 stars

We held a celebration of my mums life at Heatherley Park. It was the most wonderful location, an uplifting building set amongst meadow and woods. We all came together to read and share our memories,... See more

Company replied

Rated 5 out of 5 stars

Thank you to Emma for your professionalism with my dad’s internment on 19th September. As a family we were happy with the lovely poem you read out as we laid my dad’s ashes to rest. Thank you also t... See more

Company replied

Rated 5 out of 5 stars

GreenAcres is a beautiful natural burial park and provided the perfect final resting place for both our mum and dad. The peaceful woodland setting made the day feel calm, personal and very special... See more

Company replied


Company details

  1. Memorial Park
  2. Cremation Service

Written by the company

You’ll find things are different at GreenAcres Living Memorial Parks. Death is part of life, so we create beautiful, natural spaces in British woodlands and landscapes that help people come to terms with loss. You won’t find rows of headstones in our Parks. Instead, you’ll be uplifted by the power of nature and given the space you need to reconnect with loved ones. We aim to help people live through loss more easily and completely by providing a comfortable place to reflect and continue the memory of those who have passed away. GreenAcres offers a premium parkland experience that eases the pain of death through the celebration of life and helps the living move forward more positively with hope. We know that many people get great comfort from the ritual of visiting their loved one’s final resting place. Our memorial options offer unique places to reflect on the lives of the loved ones, giving families the opportunity to create modern rituals, establish habits of remembrance and embark on a pilgrimage to connect with those who have died. GreenAcres Living Memoria Parks offers six prestigious venues set amidst woodland, meadowland and parkland. Our nature-rich Parks honour your loved ones while providing tranquil spaces teeming with richly diverse flora and fauna for the living to reflect on precious memories. Regardless of your faith, beliefs and cultural practices, GreenAcres is a place where you can pay tribute to the person who’s died in a way that’s best for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,101)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Peaceful and unhurried

The location and peacefulness of the site. There was no rush, no waiting for the previous ceremony to end and no rush to leave to make way for the next on.

August 28, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mr Morin, Thank you for kind words; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.
Warmest wishes from the GreenAcres Chiltern Park team

Rated 5 out of 5 stars

5 star service

We had our darling brother's send off at Heatherley Park, Grayshott, on Friday, 6th September 2024 followed by the wake there. The location is wonderful, the staff could not be more helpful. We had a non-denominational service with loads of music specially selected to suit him and his tastes (he was a very talented guitarist), along with a visual tribute and photo boards reflecting his life. Plenty of time for the service and after, family & friends all very pleased at such a sad time. Highly recommend.

September 6, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your very kind review. We’re so pleased to hear that GreenAcres Heatherley Park provided the perfect setting to say goodbye to your brother. It’s wonderful to hear that our Gathering and Service Halls met your needs. Your kind words mean a lot to us and affirm our commitment to providing outstanding service. Thank you for sharing your experience, and we wish you all the best.

Rated 5 out of 5 stars

GreenAcres is set in beautiful woodland…

GreenAcres is set in beautiful woodland and was the perfect setting for my dad’s funeral. The staff are amazing and we could not have wished for a more perfect place to celebrate my dad’s life. We will be scattering his ashes here as we know he will be happy here, the wildlife and beautiful nature would be where he is most at home. Thank you GreenAcres.

August 9, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your thoughtful review. Our Parks are created to help people heal more quickly, and we are dedicated to supporting the living as they move forward with hope and positivity. We understand that practices such as planting a tree, scattering ashes, or selecting a special spot in nature for a loved one’s final resting place are significant parts of the healing process after loss.
Thank you for sharing your experience

Rated 5 out of 5 stars

A place of great peace and beauty in which to lay loved ones to rest

The Woodland chapel / hall and grounds at GreenAcres Chilterns provide an incredibly beautiful and peaceful space for a funeral and burial. The staff are exceptionally helpful, generous and accommodating – I could not recommend their services at this site highly enough, and am especially grateful to Geraldine for her outstanding professionalism and sympathetic assistance. In my case, I only found out when choosing the actual grave site on the grounds that my husband had always wanted to be buried here. I believe the service we held for him enabled me to truly honour his life and burial wishes. Considering the service we held was unique – it was part traditional/non-traditional Jewish (Hebrew) and part contemporary Christian (English), in keeping with my husband's former life in Israel and his late-stage conversion – many attending commented that it was the most beautiful and deeply moving service they had ever attended. I will be forever grateful to GreenAcres Chilterns for facilitating such a beautiful and wonderfully spiritual ceremony.

August 12, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to write this review, Mrs Cahane. Your kind words mean a lot Geraldine and the team. We pride ourselves on helping people choose exactly what they want, and nothing is ever too much trouble. Our Parks are created to help people heal more quickly, and we are dedicated to supporting the living as they move forward with hope and positivity. If you’d like, you can visit our monthly Bereavement Café for a coffee, biscuit, and a chance to chat with other others. For details and to register, please visit www.greenacresgroup.co.uk/events. We hope to see you at the Park soon.
Thanks again, and best wishes from the GreenAcres Chiltern Park team

Rated 5 out of 5 stars

Living Memorial Tree at Epping Forest Burial Park

I chose a living memorial tree at the Epping Forest Burial Park to inter the ashes of my late husband Paul. All of the staff were kind and helpful throughout the whole process from booking and through to the day of the tree planting. Everything was done with the greatest of respect and professionalism and I am very grateful.

August 30, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

The team really appreciates your kind words as we strive to deliver an outstanding level of service. From the moment our families first contact us, we are dedicated to guiding and supporting them through the challenging journey of saying their final goodbyes with kindness, compassion and understanding.
Best wishes from all at GreenAcres Epping Park team

Rated 5 out of 5 stars

One of the toughest times of life when…

One of the toughest times of life when the family has lost a much loved member, in this case my lovely mum, Shirley. The Greenacres Chiltern staff, both office and grounds have shown nothing but the highest levels of care and empathy. I chose to have a living memorial tree and to have mum's full ashes buried with the planting of the tree. Geraldine was my main point of contact throughout, She is a wonderful representative for Greenacres. Other members of staff, I've met and talked with on the phone, have also been great. I have to say financially this was not cheap. I was able to provide this memorial for Shirley. I know that the family all agree that it is perfect, exactly what she would have wanted. It is a lovely place for our family to come, pay their respects and experience the tranquility of natural surroundings.

August 8, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you Steve for your wonderful review, your kind words affirm our commitment to outstanding service. At GreenAcres we offer a range of options to suit every budget, including our sustainable Living Memorial Trees. We’re glad our Chiltern Park provided the perfect setting to say goodbye to your mum. Once again, thank you for sharing your experience, and we wish you all the best.

Rated 5 out of 5 stars

A beautiful peaceful place.

We held my Mothers celebration of Life at Heatherley Wood Park this week. I cannot thank the staff enough for their help and kindness towards our family at such an important time. Everyone who attended or watched via the webcast, was so impressed by the memorial hall and the beautiful grounds.
A typical church or cremation service didn’t feel right for our family, and the discovery of this beautiful peaceful place so full of nature and wildlife,was a revelation. So welcoming to everyone,a wonderful spot to remember loved ones.
We had visited the park and my Parents had selected a plot that they liked about two years ago, so when the sad day arrived we were all totally clear about where Mothers ashes would go to rest. I would highly recommend this early approach if at all possible as it provided peace of mind for family when it was most necessary, and positivity for my Mother towards the end of her life.
I genuinely don’t think there could be a nicer burial place and we are so grateful to have found it.

August 28, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to write this review and recommend our services. Your kind words mean a lot to the team. We pride ourselves in helping people to choose exactly what they want, and nothing is ever too much trouble. We are so pleased that you choose GreenAcres for your mothers service and we were able to play a small part in helping you say goodbye. Please pop by and visit the Park soon.
Thanks again, best wishes from the GreenAcres Heatherley Park team

Rated 5 out of 5 stars

Perfect (Rainford)

The perfect place to say goodbye to our beloved mum. Beautiful setting and interior, very smooth process with no fuss, plenty of time for a totally dignified send off, and no religion if you chose not as we did. Just lovely.

August 28, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks for your kind words, it is our pleasure to provide the time and service that help people through difficult times. We hope to see you at the Park sometime soon, you are always welcome to visit.
Best wishes from the GreenAcres Rainford Park team

Rated 5 out of 5 stars

Dads Internment

Dads Ashes. Today at Greenacres EPPING, We was helped by Lisa and the Team to arrange Dads internment to be with Mum. It was very short notice for Lisa to arrange all, But was done in a very professional manner so that on the day the Family could relax with no worries or concerns. Sad day for us but Lisa made this very special for us all. Highly recommend this service at Greenacres Epping and please ask Lisa to help with all you questions She is amazing. Thankyou Team at Greenacres

August 13, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank your taking the time to write a review Melvyn, Lisa is very touched by your comments. At GreenAcres, we take pride in treating all of our families with compassion and individuality. It's at the heart of everything we do. The team look forward to welcoming you back to the Park soon.
Warm wishes
Epping Park team

Rated 5 out of 5 stars

Everything on the day was perfect

Everything on the day was perfect, from the beautiful secluded venue in the woods through to the attentive staff and the faultless ceremony. The best funural ceremony venue i have ever attended, Mum would have loved it.

July 16, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks Mr Williams for your kind words, it is our pleasure to provide the support and service that help people through difficult times. We hope to see you at the Park sometime soon, you are always welcome to visit.
Best wishes from all the GreenAcres team

Rated 5 out of 5 stars

It one word: Perfect!

GreenAcres was recommended to me by the funeral directors. From their verbal description it sounded perfect for my Dad’s funeral. We went to view GreenAcres Chiltern before the funeral and were totally amazed at how perfect it was. We were kindly shown around by a member of staff and they were able to answer our questions. On the day of Dad’s funeral everything went as well as it could. We never felt rushed and had the time needed to say goodbye. I would very highly recommend GreenAcres Chiltern - and would like to thank everyone involved from the bottom of my heart.

July 23, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words. We are delighted that your service went well, we understand that grief isn't an easy time for anyone. You may want to pop into our GreenAcres Bereavement Group, it's just a coffee, biscuit, and a chance to chat with other people. For details and to register visit www.greenacresgroup.co.uk/events. Please come by and visit the Park sometime soon.
Best wishes from all the GreenAcres Chiltren team

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Lou gave exceptional help and was very caring and understanding throughout the process

June 29, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Ms Smith. The team really appreciate your kind words as we all try our best to deliver an outstanding level of service. From the first moment our families contact us, we endeavour to guide and support them through the difficult journey to saying their final goodbyes with kindness, compassion and understanding. Best wishes from all at GreenAcres Chiltern

Rated 5 out of 5 stars

Greenacres Heatherley Wood is the most beautiful place to say goodbye to a loved one.

Greenacres Heatherley Wood is the perfect place to say goodbye to a loved one. I think it is quite unique and has a natural beauty with so many options. The gathering hall and service hall gives all you need to say goodbye with dignity and style. Above all the staff are superb, efficient, very thoughtful and accommodated every thing we requested - just outstanding all round.

May 30, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mr Davis. Thank you for kind words and the team really appreciate them. We work hard to deliver an outstanding level of service and support, providing our families with the choices to say their goodbyes in a manner that suits them while being surrounded by nature. The team always go the extra mile to deliver a lasting memory of special day at a difficult time. Warmest wishes from all at GreenAcres Heatherley Wood.

Rated 5 out of 5 stars

Tender loving care for loved ones and nature

What a beautiful job the team at Greenacres Colney have done in their care of the woodland with such tender loving care, for loved ones and for nature. Every member of the team shows such kindness, compassion, and thoughtfulness for visiting ministers such as myself, and for the families we are caring for. Thank you team, for your ongoing care 💚

July 29, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Penny
Thank you very much for taking the time to share your kind thoughts with us and hope it will help guide other families in their choices. Our grounds team take great pride in the woodland and lovingly managing it through the changing seasons. The team here is blessed with being able to work in such a beautiful place, providing a calm and tranquil space for our families and we all strive to deliver an outstanding level of service and support at the time of need and in the future. Best wishes from the GreenAcres Colney team.

Rated 5 out of 5 stars

Perfect send off

You provided a caring, proffesional and faultless ceremony.
A special thank you for recommending Ros the celebrant two delivered a thoughtful tribute to our daughter.

July 10, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks Mr King for your kind words, it is our pleasure to provide the support and service that help people through difficult times. We hope to see you at the Park sometime soon, you are always welcome to visit.
Best wishes from the GreenAcres team

Rated 5 out of 5 stars

Beautiful send off for my wonderful wife

I recently lost my wife to a horrible brain tumour.She is the love of my life and I wanted to give her a suitable beautiful send off. I told my undertaker that a standard half hour cremation was not acceptable so they suggested Greenacres which was the best decision I have ever made.Everything about the place was perfect.The outlook from the room in the middle of a quiet wooded area was exceptional and the organisation was impeccable and unobtrusive. Full marks to everyone involved Thank you so much from myself and my family.

June 25, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to write this review Mr Hague, your kind words mean a lot to the team. We pride ourselves in helping people to choose exactly what they want, and nothing is ever too much trouble.
You may want to pop into our GreenAcres Bereavement Group , it's just a coffee, biscuit, and a chance to chat with other people. Visit our website for details of how to register - www.greenacresgroup.co.uk/events
Thanks again, best wishes from the GreenAcres team

Rated 5 out of 5 stars

Good Customer Service

My Dad was laid to rest 4 years ago in the wonderful and peaceful environment of Green Acres, Kemnal Park and we visit often which brings us comfort. The Customer Service Team there are excellent and, in particular, Nadine Plater, who has a very caring and compassionate nature and she recently went above and beyond to ensure that a Bird House box was erected in a tree near where Dad was scattered and in time for what would have been his birthday.

June 30, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to leave us such a kind review. The Team at Kemnal Park, like all of our parks, work diligently to deliver an outstanding level of service and help families to remember their loved ones in their own special way. The grounds team take enormous pride in making the park a special place to visit and maintaining a beautiful and tranquil environment. Everyone is so pleased that we could place a memorial for your Dad in time for a special day
Best wishes from the Kemnal Park team.

Rated 5 out of 5 stars

An amazingly tranquil setting

We were able to give my partner a beautiful farewell at GreenAcres, Heatherley Wood, Headley, Grayshott Rd.
It’s a very peaceful setting where you can choose to have a burial or a cremation. It is an alternative to the more traditional option of a crematorium.
The staff are efficient and caring. I would certainly recommend it.

July 5, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mrs Thirlway
Thank you so much for your review and recommendation. The Team take great pride in providing the support and service at such an emotional time and doing so before, during and long after the funeral has taken place. GreenAcres is a lovely alternative that allows families to create a service and experience that suits them. Our grounds team are passionate about the park and strive to provide and maintain a beautiful, calm peaceful place for families to say their goodbyes and a tranquil haven for when you visit us again.
Thank you again and best wishes from the GreenAcres Heatherley Wood team

Rated 5 out of 5 stars

The venue was perfect

The venue was perfect. A calming environment with lovely gardens. The staff were considerate of the family and guests and made the whole affair work very well. I would recommend this place as the venue to say goodbye to a loved one. So serene, peaceful and the perfect setting.

June 24, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mrs Heath, Many thanks for your kind words. We take great joy in maintaining our Parks with our grounds team continuously carrying out exceptional work. We hope to see you again and please feel free to drop into our GreenAcres Bereavement Group where you can have a chat and enjoy a cup of coffee and cake. You can register on our website – www.greenacresgroup.co.uk/events
Best wishes from all the GreenAcres team

Rated 5 out of 5 stars

Natural relaxed peaceful setting

Greenacres is such a beautiful place ,peaceful calm and uplifting. The venue was just right and we knew our mother would have been pleased as she appreciated our father's celebration of life being held there previously. A sad occasion was much easier to experience with the natural environment and very kind and flexible staff who were outstanding in supporting us. We held the wake there which reduced the stress of moving onto another venue and we were able to be alongside our mother's coffin which made the ceremony complete. We never felt rushed and will always be grateful that Greenacres was available for us to spend time together as a family treasuring the memories of our mother. Thank you

April 26, 2024
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mrs Macklin
Thank you very much for your kind words. We are so pleased to have been able to provide support and service at such a difficult time, making the day a little easier for you and the family. The team always strive to deliver a calm, relaxed experience, providing a wonderful memory of the day honouring your mother. Being able to have the wake at GreenAcres adds a lovely depth to the ceremony, bringing family together and saying goodbye in such a beautiful setting. We are happy that your day went so well and your review will provide some real insight for other families looking to make an informed choice.
Best wishes from the GreenAcres team

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