Greenback Expat Tax Services Reviews 

1,663
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and exceptionally responsive, simplifying complex tax topics. Many people highlight the excellent service, noting how the team clarifies intricate requirements and provides specific explanations and advice. The user experience is often described as smooth and easy, with efficient online systems and timely communication, ensuring deadlines are met. However, some customers also noted issues with timely action, experiencing delays in key steps and needing to follow up significantly.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their responsiveness, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Response time

Reviewers consistently express satisfaction with the responsiveness of the service, noting that agents often... See more

Customer service

Clients share positive opinions on customer service, often highlighting the professionalism, knowledge, and... See more

User experience

Consumers find the user experience to be positive, describing the overall process as simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can’t say enough good things about Jorge Diaz. He’s been an incredible accountant to work with and has made things that once felt complicated feel simple and manageable. He’s always super quic... See more

Rated 5 out of 5 stars

I've worked with Marina at GBTS for a decade and she's always been super! She asks the right questions, provides great advice, reminds me of upcoming deadlines, and turns around my return quickly. Hav... See more

Rated 5 out of 5 stars

The process was smooth, other than the questionnaire which did my head in. It asks for numbers that are included in the tax documents provided, I didnt see why I had to cherry pick information from d... See more

Rated 5 out of 5 stars

Always pleased with how easy otherwise complicated tax topics & tasks become when I work with my advisor, John R. A true professional in his field. I rest well knowing I have a knowledgeable & trust... See more


Company details

  1. Tax Advisor
  2. Financial Consultant

Information provided by various external sources

Greenback makes life better for Americans living abroad and aims to take away the anxiety and hassle of helping US expats become and stay compliant with their US taxes while overseas. Greenback understands that filing US taxes while living abroad can be daunting and Greenback was founded on the belief that it doesn’t have to be this way. Greenback is proud of helping people navigate a ridiculously complex system in a way that makes sense for their individual situation. While it may sound impossible, Greenback makes the process of filing US expat taxes a hassle-free one — a necessary step as part of an expat’s amazing adventure abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,663)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

My 2nd year working with Greenback

My 2nd year working with Greenback, and I've been pleased with the exceptional attention to detail and the ability to clarify some complex questions that I have with regards to US tax filing as an ex-pat living in France and working in Switzerland. Rakhy has been a great person to work with on my filings.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Services

Professional Services when it comes to expat taxes. Completed in a timely manner and was able to submit the tax returns without interruption.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Have been using Greenback for more than 5 years and am yet to be disappointed. Efficient, quick and super helpful, I highly recommend

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Now I am not afraid of reporting on foreign activity

Greenback took the headache out of me by undertaking to do only that part of the international reporting that I needed. The exchange of information is well organized, without formalism. Rakhy built a work schedule in accordance with my wishes, did everything on time and efficiently, and commented on several provisions of the legislation along the way. Such support allows me to hope that it will always be possible to get help in the required volume. I will definitely contact you in the future.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

I have used them for 2 years in a row

I have used them for 2 years in a row. As someone who typically reviews every line of my tax return, I knew that I was open to some deductions that are not well known but Shiva my accountant caught it and insured me that those are bona fide deductions. I think my account was working on the other side of the globe because I'd wake up in the morning and see more progress

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

International resident experts!

It's all about the expertise in dealing with the complex U.S. tax code as it relates to U.S. nationals living abroad. They know their stuff! Marina has been excellent over the years in helping to iron out our own personal circumstances and work through the options we have when it comes to filing to the IRS. You can expect an accountant experienced in expats living abroad and a safe pair of hands when it comes to your tax situation.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a very satisfied client of…

I have been a very satisfied client of Greenback since 2018 when I had the good fortune to have had Padma assigned to me as my dedicated accountant and she has been assisting me ever since. She is the consummate professional, extremely knowledgeable, responsive and personable and she always has my best interests at heart. Initially, she assisted me with streamlined filing procedures and FBAR filings and then she guided me through the complications of moving overseas and filing as a dual citizen. All of which I found to be very challenging. I have no hesitation in recommending Greenback, most especially Padma who has been a godsend, quite honestly I don't know what I'd do without her. Thanks so much all!
Anna R, Ireland"

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Expat living in the Faroe Islands

When I moved from the USA to Europe I was very worried about doing my taxes as and expat. My accountant at Greenback was super friendly and held my hand all through the experience last year. I used them again this year and it was even easier. I absolutely recommend them if you're an expat.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

What a great experience from start to finish!

What a great experience from start to finish! Daria is an excellent CPA who always helps me through my tax situation. Working overseas, owning a business, and owning property can get complicated, but she made the process effortless and was always able to accomplish everything in a timely manner.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great tax firm for expats

Working with Greenback has been a wonderful experience ever since one of my co-workers recommended them. On the one hand, uploading the necessary documents was extremely easy. On the other hand, the CPA in charge of us was very prompt answering questions and very, very courteous. He was able to sort things through between my tax return (as expat) and my wife's (resident) in a very fluid manner. Needless to say, Greenback also saved us a lot of money we did not know was there!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional CPAs for any expat who is…

Professional CPAs for any expat who is looking to file their taxes with a piece of mind. D Smith was amazing, professional, proactive, and always helped us filing on time. I've been working with D and Greenback for many years and they always delivered and met my expectations.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

10/10. We’ve used other firms in the past who were 3x the cost and not nearly as quick, accurate and kind as greenback. Telling everyone I know to switch! We used Nijil Mannamkandy and hopefully he does our taxes forever. Thanks Greenback!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

I was very fortunate I chose Greenback for my expat’s taxes

I was very fortunate to have picked this service for my taxes. Since I realized the need to file quite late and had no assistance or referrals for a service I had to trust Greenback expat tax services would do a good job and take care of me and fortunately they did not disappoint me Thank God! My accountant the service appointed to me was excellent and helpful and quite patient while at the same time encouraging to go forward with completing all the paperwork. Thank you all kindly especially Mr. R. A.

Have a great tax season
Lots of strength to you all

MIC

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

Our Accountant Padma Gunupati is always…

Our Accountant Padma Gunupati is always very supportive and helpful. Every year working with her is always very pleasant, supportive and timely experience. She always sets the expectations with us and is very thorough in the process. The only reason why I didn't rate 5 stars is the back to back increase of cost for services in the last 2 years. I understand that increase scope of complexity with taxes can affect the cost of services however I would also think that complexity can be mitigated by technology.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Very simple process

Very simple process, good response time for questions and options. Sukrit Ghosh was very quick to get back to me and informed on topics related to the return. Definitely would recommend Greenback

April 1, 2025
Unprompted review

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