Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Review summary
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Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent... See more
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Company details
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Next day delivery failure
Paid extra for next day delivery (Royal Mail Tracked 24T™). Took 2 days.
December 8, 2025
Reply from greenboxshop.co.uk
So sorry that Royal Mail failed to deliver within the your expected time frame.
Exceptional service.
After ordering the wrong piece of equipment, the sales lady was exceptionally helpful and patient in sorting out the problem. The correct phone base was sent with no extra postage charged. It was an absolute pleasure doing business with them.
November 27, 2025
Reply from greenboxshop.co.uk
Thank you for your positive review :)
Very prompt and efficient service
Very prompt and efficient service. Phones are as new……couldn’t tell the difference. I would highly recommend this company.
November 28, 2025
Reply from greenboxshop.co.uk
Thank you for your positive review :)
Prompt delivery and very thorough in…
Prompt delivery and very thorough in answering queries about orders whose delivery was delayed. Very pleased with the servic
November 26, 2025
Reply from greenboxshop.co.uk
Thank you for your positive review :)
Reply from greenboxshop.co.uk
Thank you for your positive review :)
The phone contacts were winder than…
The phone contacts were winder than those on my device - fortunately the batteries fit my phone and apear to do the job- any observations?
November 5, 2025
Reply from greenboxshop.co.uk
Please contact our customer service team by email to resolve your issue. (shop@greenboxshop.co.uk)
Reply from greenboxshop.co.uk
Your item was delivered on 07-11-2025. (Ordered 05-11-2025)
Prompt and correct delivery
November 5, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Excellent phone
Really fast delivery excellent phone easy to set up and use compatible with router and other phone will deal again.
November 3, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Prompt Response
Initially I had a delayed shipment delivery but after following up on my purchase yesterday I was told item could be missing and immediately there was replacement and item received today.
November 7, 2025
Reply from greenboxshop.co.uk
Pleased to read that item was received.
Excellent quality at a very good price.
The trio of digital phones were just like new. The ordering process was easy and free delivery was a matter of a couple of days. I would certainly recommend 'greenboxshop'.
November 5, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Re-furbished digital voice handsets, as good as new
I ordered 3 refurbs digital voice handsets. Delivery was very quick and they seem to be as new. I was struggling to buy anywhere else.
November 4, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
First class customer service.
October 31, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
A user friendly website which is ideal…
A user friendly website which is ideal for an aged person as myself.
Prices are good and the quality of their goods are first class.
November 3, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Excellent pair of BT phones
Excellent pair of BT phones, Good price, well packaged and delivered on time.
November 3, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
Fast delivery of good value items.
November 3, 2025
Reply from greenboxshop.co.uk
Thank you for your 5 star review, it's appreciated
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