Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
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Good experience
Bought a reconditioned router from green box shop and it was dispatched the very next day, arrived within a couple of days from purchase date. So far all seems great, no problems as of yet. I would definitely use green box shop again.

Reply from greenboxshop.co.uk
Easy to set up compatible handset.
Easy to set up compatible handset.
Delivery taken in by neighbour as later than expected

Reply from greenboxshop.co.uk
Was not suitable for my phone…
Was not suitable for my phone connection need to send it back

Reply from greenboxshop.co.uk
Had a problem when first arrived…
Had a problem when first arrived contacted greenbox offered a replacement straight away but problem resolved itself great customer service thank you

Reply from greenboxshop.co.uk

Reply from greenboxshop.co.uk
Amazing value and amazing product
Amazing value and amazing product. Quick delivery time.

Reply from greenboxshop.co.uk
I pluued it in
I pluued it in. The lights flash but I still do noy know what it does. It seems to me the router and the hub are now the same thibg but where is the improvement. Cpuld you xplan. The instructions don't.
David Booth.

Reply from greenboxshop.co.uk
Samsung M5 27
Purchased a Samsung tv at a really good price almost thought it was to good to be true. However it arrived next day and it is brilliant.
I highly recommend this company to anyone. FIVESTARS ⭐️⭐️⭐️⭐️⭐️
Excellent service very fast delivery …
Excellent service very fast delivery very pleased with the new phone and reasonably priced.
Two phones for the price of one
Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor £18 or new phone £35 whereas 2 unused phones from Green Box Shop £38 !
They came in 3 working days and were, as near as makes no difference, brand new in original packaging. I had both installed and connected, software downloaded and working in about 20 mins and she now has two top phones for the price of one. One in her lounge to replace the old one, and now one in her bedroom. She’s over the moon. Excellent !!
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