From initial inquiry to delivery, this was customer service at its best (something you don’t find often these days). Staff were very helpful, as was the delivery man, and I am so happy with the qualit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From initial inquiry to delivery, this was customer service at its best (something you don’t find often these days). Staff were very helpful, as was the delivery man, and I am so happy with the qualit... See more
Company replied
Purchased a dining room table and bench. Everything went as planned. Company very helpful, kept me informed of every development. Delivery very well organised. The table is solid as a rock, well bui... See more
Company replied
Company kept in touch with us every step of the way. Answered all our queries and the furniture arrived when they said it would. Easy to assemble with clear instructions. Furniture excellent quality... See more
Company replied
I haven't unpacked our goods yet but everything was delivered on time on the desired date. Shant was more than helpful and kept me updated regularly when items would be in stock. I do hope that... See more
Hello from Greenway Furniture - we're a modern furniture store offering a wide variety of high quality furniture ranges, all with a contemporary twist.
71-75 Shelton Street, WC2H 9LQ, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have never used this site before but i would certainly recommend. Unlike some online sites I've used before I was proactively communicated with all the way and delivery was on time. We bought a walnut sideboard for our dining room and we are extremely happy with the quality. Will use again!
Excellent company. Great quality goods and service/communication was amazing. If only more companies acted like this one. Great value too

Reply from Greenway Furniture
Really impressive customer service from order to delivery. The quality of the bench we ordered actually surpassed our expectations. Very pleased with our purchase!
Excellent Service. I ordered some dining chairs in 3 separate orders. Each time they were delivered promptly and they called to prearrange a delivery day to suit me. The chairs are modern and look great with my Italian style table.

Reply from Greenway Furniture
Excellent service kept me updated with delivery progress. Excellent shoe cupboard purchased, delivered exactly as shown online! 10/10

Reply from Greenway Furniture
Unni & Evans were good, but I've got fed up of deleting the non stop requests for feedback. Sorry, but I'm sick of them. Please make them stop.
In response to your response. I understand your need for measurement and feedback, but you need to realise that the requests are a part of the customer experience that you are creating. Be careful in your desire to seek feedback that you don't provide a different customer experience to the one you'd ideally want.

Reply from Greenway Furniture
Company kept in touch with us every step of the way. Answered all our queries and the furniture arrived when they said it would. Easy to assemble with clear instructions. Furniture excellent quality and everyone who has visited our home has made such lovely comments about it.
Absolutely thrilled with our purchase.

Reply from Greenway Furniture
Ordered online, received confirmation of the order straight away.
I was kept informed of every step by email.
I also received information about my delivery day, which was within a few days of my order, and had a phone call when the driver was about 45 minutes away from my house.
Furniture was packaged well, and we are really pleased with it.
Thumbs up from us.

Reply from Greenway Furniture
Looking at my walnut table now and it is wonderful. Great quality product, great friendly and professional service - I was kept informed all along the way. Delivery was quick and efficient. If I need any more furniture, will definitely use again and would recommend to anyone.

Reply from Greenway Furniture
Great service, very friendly and professional, keeping me updated on the status of my order. Delighted with the quality of the items I ordered, all very well made and look lovely in my living room. Would definitely order from you again!

Reply from Greenway Furniture
Quick delivery, package professionally and easy to assemble

Reply from Greenway Furniture
I was very impressed with the overall service. Regular communication via email, phone calls and texts made the process clear. We ordered a bookcase and sideboard which are excellent quality and look impressive in our living room. Initially we had a problem with the sideboard but a replacement was organised very quickly and again with full communication about when it would be delivered. Overall, I would recommend Unni and Evans and would definitely order from them again. Their customer service was A*. Thank you! 😀

Reply from Greenway Furniture
We are so pleased with the television unit that you sold to us, which, combined with the new TV is a credit to us and you.
Your service was excellent as was the delivery with packaging which ensured no damage was caused in transit.
Thanks very much
Charles Owen

Reply from Greenway Furniture
Purchased a dining room table and bench. Everything went as planned. Company very helpful, kept me informed of every development. Delivery very well organised.
The table is solid as a rock, well built and easy to assemble, same for the bench. No skimping on the material or MDF here! Bit darker in colour than the online pictures but it is one of the reclaimed wood ones so a bit of variation is probably expected. Overall can't fault the company and will certainly consider purchasing from them in the future.

Reply from Greenway Furniture
This is my 2nd order and my 4th item of furniture. The quality and service is excellent. Very happy customer

Reply from Greenway Furniture
Great website, easy to order. Delivered when they said they were going to do. Nice friendly staff on the phone. Great quality chairs delivered.

Reply from Greenway Furniture
Very pleased with the goods and the speed it was deliver

Reply from Greenway Furniture
Nice piece of furniture, solid and well finished with a price not much higher than cheap looking laminate. Delivery was quick and easy as their communication was excellent.

Reply from Greenway Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.