Griggsequestrian Reviews 42

Excellent company. Ordered a gilet that was cheaper than any other store. Ordered in the afternoon and delivered before 10am the following morning! Would definitely recommend and use again.

Horrendous customer experience. I placed an order on 22nd November 2022 and never received any emails to say my order had been dispatched or tried to be delivered weeks later. I emailed the company asking where my parcel was and I was told ‘I suggest going to your nearest royal mail depot and see if they have it with them.’ No apology even over a month later and I still have no idea where my parcel is after going down to my local Royal Mail depot… it’s now 25th December and I still haven’t had a refund after asking for one. I’ve never shopped from this company and you won’t catch me doing it again.

Great company to deal with. Fast delivery and good communication. Excellent experience with the 2 orders i have placed

Great experience. Really positive shopping experience with Griggs - even when I had an issue with a pair of boots I'd ordered. Initial order was dispatched promptly and with a very good courier company. Staff very helpful and prompt when I had a problem. Top marks; will use again!

THE best service I’ve received from an online equestrian company in a very long time. Ordered Tuesday evening and delivered on Thursday! Packaged really well and fantastic prices, I highly recommend and will definitely shop again! So much so I had to Google search so I could leave a review!

Have now just received my third horse rug order from Griggs. I am truly impressed by the professionalism of the staff and customer service attitude of the company. They are setting a standard that many other shops should take note of.

Customer service from this company is 5 star. I left a pair of inserts for my feet inside some boots which cost me £300. I returned the boots as they were to big. They found them and returned to me free of charge. I ordered a smaller pair of boots and received them in less than 24 hours. Excellent. Would certainly use this company again.

It's not often I go to find Trustpilot to write a review before Im asked, but I have for Griggs.
Riding boots ordered at 11am yesterday, boots delivered at 11am today.
And a fantastic quality Mountain Horse product.
I am truly blown away
Thank you so much
( and my daughter will be thrilled with these for Christmas)

First time of ordering with Griggs Equestrian. I ordered my daughter a gilet for riding, got a good deal for registering with them. Ordered on the afternoon of 10/11 and the item arrived on 11/11, well packaged and as described. My daughter is very happy. Great communication and service.

Really reasonable prices. Was really impressed with how quick they delivered!

First time order.
Ordered wellies yesterday Delivered today!
Superb service !
Thank you !

Purchased a few items and they were delivered right next day!
Very swift purchase. Cannot recommend them enough.

Great service and work to help you out. Thanks for the help with our new rugs!

Great value, superb customer service and swift delivery. Faultless!

Great product choice and prices with super fast delivery

First order and really happy with ease of ordering and delivery

Great price and wonderful customer service.
An error in shipping (not Griggs) was handled professionally and with great diligence.
Highly recommended.
M.S. & R.S.(son)

Fantastic service. And great priced Barbour jacket 5star

I have ordered a few times from this company and I would highly recommend them, both on price and for their quick delivery. My order arrived the next day (free delivery) and it came by DPD, which was a bonus, as they gave me a timeslot so I wouldn't miss my delivery. Fantastic service - will definitely be ordering again.