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See what reviewers are saying

Rated 5 out of 5 stars

I’m glad I found this company, as they sell a wide selection of WaveBuilder products, one of my favourite hair brands. which I always find difficult to locate in my local hair shops, as they frequen... See more

Rated 4 out of 5 stars

product as described. its an excellent product, used frequently by me, as a man who is foliocally challenged. Smells great as well

Rated 5 out of 5 stars

It's so great to find beard product thats caters to people of colour as our hair structure needs extra attention and special ingredients that really work wonders! My beard is so much softer now. Groom... See more

Rated 5 out of 5 stars

Top quality and hard to find product. Easy purchase experience and delivery time respected. Glad 🙏 that you ship to Switzerland! I use these wave caps for trainings, they will perfectly fit your head... See more

Company details

  1. Health and Beauty Shop

Written by the company

GroomNoir.com is a premier online destination dedicated to redefining men’s grooming, with a strong focus on the unique needs of Black men. We curate and supply high-quality grooming products—from beard care and skincare to hair essentials—that are tailored to suit diverse textures, tones, and styles. More than just a marketplace, GroomNoir is a community-driven platform that celebrates individuality, culture, and confidence. Our mission is simple: to empower men to look, feel, and live their best by making premium grooming accessible and relatable. We partner with trusted brands and emerging innovators to provide a carefully selected range of products that prioritize quality, effectiveness, and authenticity. Whether it’s nourishing oils, hydrating balms, or styling solutions, every product is chosen with the modern man in mind. At GroomNoir.com, we believe grooming is more than routine—it’s self-expression, self-care, and a statement of pride.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

249 reviews

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Rated 1 out of 5 stars

Not received my order/ unresponsive Customer service

Not received my order. Does not respond to mesgs. I have paid for goids that i have not received. Requested a refund. No one has been in touch. Being ignored. Phone no. is always engaged or iff line.
Totally disappointed and untrustworthy with my experience. I would not shop from this business ever! I’ve lost my monies and no goods.
Cheek to ask for my review. But also i can share my true experience for others to beware.

September 15, 2024
GroomNoir logo

Reply from GroomNoir

Hello Smita, We have fully refunded your order. After checking the tracking details, we see that the delivery company requested more details about your address multiple times before returning the package. We are sincerely sorry about the not so great first experience.
Thanks
Timi
GroomNoir

Rated 5 out of 5 stars

Efficient !

I ordered from France. The products took a little longer than expected but they arrived safely. The store manager called me personally to tell me that he was replacing one of the products in my order with an equivalent product because it was out of stock. I'd recommend it, because despite the shipping costs, it's still the best option for the products I'm looking for.

February 3, 2024
Rated 1 out of 5 stars

Ordered tub of scotch porter beard balm…

Ordered tub of scotch porter beard balm based on product reviews. Groom noir were much cheaper even with delivery costs than other sellers. Unfortunately for me it took six days to receive order and when I opened up the jiffy bag the lid was broken and off the tub of balm as a result most of the balm was smeared all over inside of jiffy bag. Emailed Groom noir twice with no response whatsoever. Poor experience all round

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product and Outstanding Support !

I have had an outstanding support from this shop. Despite delivery issue caused by the transportation company, I had great support to get the issue fixed and get my product delivered quickly.

Really happy with the experience and I will for sure buy again from this shop in the future :)

November 30, 2023
GroomNoir logo

Reply from GroomNoir

Thanks a lot. Your support is greatly appreciated.

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