I’m glad I found this company, as they sell a wide selection of WaveBuilder products, one of my favourite hair brands. which I always find difficult to locate in my local hair shops, as they frequen... See more
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product as described. its an excellent product, used frequently by me, as a man who is foliocally challenged. Smells great as well
It's so great to find beard product thats caters to people of colour as our hair structure needs extra attention and special ingredients that really work wonders! My beard is so much softer now. Groom... See more
Top quality and hard to find product. Easy purchase experience and delivery time respected. Glad 🙏 that you ship to Switzerland! I use these wave caps for trainings, they will perfectly fit your head... See more
Company details
Written by the company
GroomNoir.com is a premier online destination dedicated to redefining men’s grooming, with a strong focus on the unique needs of Black men. We curate and supply high-quality grooming products—from beard care and skincare to hair essentials—that are tailored to suit diverse textures, tones, and styles. More than just a marketplace, GroomNoir is a community-driven platform that celebrates individuality, culture, and confidence. Our mission is simple: to empower men to look, feel, and live their best by making premium grooming accessible and relatable. We partner with trusted brands and emerging innovators to provide a carefully selected range of products that prioritize quality, effectiveness, and authenticity. Whether it’s nourishing oils, hydrating balms, or styling solutions, every product is chosen with the modern man in mind. At GroomNoir.com, we believe grooming is more than routine—it’s self-expression, self-care, and a statement of pride.
Contact info
London , United Kingdom
- Info@groomnoir.com
- www.groomnoir.com
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Not received my order/ unresponsive Customer service
Not received my order. Does not respond to mesgs. I have paid for goids that i have not received. Requested a refund. No one has been in touch. Being ignored. Phone no. is always engaged or iff line.
Totally disappointed and untrustworthy with my experience. I would not shop from this business ever! I’ve lost my monies and no goods.
Cheek to ask for my review. But also i can share my true experience for others to beware.

Reply from GroomNoir
Excellent website.
Having had an issue with delivery in the past I must say their customer service is always excellent. 👍
Product arrived in good time
Product arrived in good time. Was informed about status of my order throughout the process. And appreciated the 10% off for my 1st order!
it's a good product at a good price…
it's a good product at a good price delivered on time
Wrong order sent and refuse contact to…
Wrong order sent and refuse contact to replace. Emailed and messaged to try and arrange correct item to be delivered and no reply at all. This seems to be a theme on other reviews.
I will be ordering from them again very…
I will be ordering from them again very soon. I am happy to be able to purchase a product I used in the states. I was a bit skeptical at first but after my order came, I was left happy.
I did not receive the order
I did not receive the order. My email was confirmed that it was delivered but didn’t receive nothing
Customer service at it's best
I needed some hair growth oil but was out of stock and as soon as it was available I was notified so now I have one of my favourite products thanks to great customer service
Works like magic 👌
Efficient !
I ordered from France. The products took a little longer than expected but they arrived safely. The store manager called me personally to tell me that he was replacing one of the products in my order with an equivalent product because it was out of stock. I'd recommend it, because despite the shipping costs, it's still the best option for the products I'm looking for.
Arrived damaged and opened
Arrived damaged and opened, I have twice emailed seller and both times have been ignored. No customer care or service whatsoever.
Ordered tub of scotch porter beard balm…
Ordered tub of scotch porter beard balm based on product reviews. Groom noir were much cheaper even with delivery costs than other sellers. Unfortunately for me it took six days to receive order and when I opened up the jiffy bag the lid was broken and off the tub of balm as a result most of the balm was smeared all over inside of jiffy bag. Emailed Groom noir twice with no response whatsoever. Poor experience all round
Great range of products with clear…
Great range of products with clear information. Order arrived in good time.

Reply from GroomNoir
Great Product and Outstanding Support !
I have had an outstanding support from this shop. Despite delivery issue caused by the transportation company, I had great support to get the issue fixed and get my product delivered quickly.
Really happy with the experience and I will for sure buy again from this shop in the future :)

Reply from GroomNoir
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