Had a problem with my battery discharging. It was fitted by Groves and covered by a three year warranty. They checked it over fully, identifying corrosion on the negative terminal. It was fully cleane... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am 63. I have never had such an exceptional garage experience. Polite, knowledgeable, quick, good value, charming, spotlessly clean and well organised. No wonder the Groves family have been in this... See more
Exceptional service and extremely knowledgeable and friendly staff. Having spent a few hours contacting AA/Ford to fix my car and being quoted huge numbers and many days delay, Dave and his team got m... See more
Company replied
I live in York and was advised by our battery guy here to go to Groves for a lithium battery for our next campervan conversion - very generous advice from him because he passed over a sale but said th... See more
Company replied
Company details
Information provided by various external sources
Groves Batteries have provided the best in battery technology for over 70 years. Based in Cheltenham, Gloucestershire, the needs and requirements of customers as diverse as the car owner through to multinational companies are catered for with care and enthusiasm.
Contact info
Park Mews Works, GL50 2UB, Cheltenham, United Kingdom
- 01242 514940
- sales@grovesbatteries.co.uk
- www.grovesbatteries.co.uk
4.9
Excellent
78 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely well secured and packaged
Extremely well secured and packaged car battery.
July 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Hello Andrew,
Many thanks for leaving a brilliant review!
Thanks again,
Chris
Reply from Groves Batteries Ltd
Hello Paul,
Fantastic to hear; please do let us know if you need us in any way!
Many thanks,
Chris G
bike battery arrived on time
bike battery arrived on time, acid already installed due to the new requirements.
July 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Hello Carl,
Many thanks for leaving a fantastic review! I hope you were able to get the bike out in the nice weather over the weekend!
Thanks again,
Chris G
Batteries required weren't actually …
Batteries required weren't actually held in stock but very helpful in arranging prompt delivery direct from supplier.
January 6, 2018
Unprompted review
Reply from Groves Batteries Ltd
Hello Graham,
Many thanks for leaving us some fantastic feedback - apologies for the late response!
- Chris G
A great big thank you to the guys at …
A great big thank you to the guys at Groves Batteries.
Even though I was a little late in placing my order these guys got it delivered via UPS the next day by midday even!
Super friendly service and a great price
Thank you guys it's much appreciated.
Also hats off to the UPS delivery driver, spot on, thank you
Cheers
January 3, 2018
Unprompted review
Reply from Groves Batteries Ltd
Thank you, Mr Gibbons for the feedback! Not a problem getting it to you, we will always appreciate your custom. Great to hear it got to you safely.
Simple order & collect
It was easy to use the website to place the order and the battery was ready for collection when I arrived
Great service
January 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Many thanks for leaving positive feedback, Mr Collicott! Great to hear our site is working as it should.
I put a order in for my battery and it …
I put a order in for my battery and it was there the next day I was very impressed with the service highly recommended thank you
January 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Fantastic to hear your positive feedback, thank you!
Excellent speed of delivery and well …
Excellent speed of delivery and well packaged.
January 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Great to hear we are up to standard! Thank you for your feedback.
Great prices and helpful staff
Great prices and helpful staff. Will definitely use them again
January 2, 2018
Unprompted review
Reply from Groves Batteries Ltd
Many thanks for leaving us some great feedback!
Great service
Great service, a really good product (from a limited time experience) and good delivery time. Price of product seemed average; quality and longevity of product - will report in 4 years time!
June 15, 2017
Unprompted review
Reply from Groves Batteries Ltd
Great to hear you're getting on well with the unit Mr Jones! We are always happy to assist in any way if you need us.
Thank You
Excellent to deal with. Made a mistake with my credit card which they phoned up about and sorted it out with my wife.
Still to test the product.
Tom McDonald
June 15, 2017
Unprompted review
Reply from Groves Batteries Ltd
Fantastic to hear you're happy with our service! We do hope you find the unit up to scratch! Happy golfing!
Great service, great price, great team.
Have bought from these guys before, both times battery was in stock and ready for pick up. Easy and fast customer service which always make the annoyance of a dead battery easy to get over. Would highly recommend to everyone
April 1, 2017
Unprompted review
Reply from Groves Batteries Ltd
Many thanks for taking the time to leave us a great review!
Brilliant battery and fast delivery …
Brilliant battery and fast delivery thanks.
March 30, 2017
Unprompted review
Reply from Groves Batteries Ltd
Many thanks for taking the time to leave us feedback!
Very helpful
October 24, 2016
Unprompted review
Reply from Groves Batteries Ltd
Many thanks for taking the time to leave us a fantastic review!
Chris
Bought the wrong battery and it was exchanged without any fuss excellent service
Excellent Bought the wrong battery and it was exchanged without any fuss excellent service
October 24, 2016
Unprompted review
Reply from Groves Batteries Ltd
Hi Jason,
Great to hear we are up to scratch with our serivce.
Thank you for leaving a review!
Chris G
Reply from Groves Batteries Ltd
Hello Andre,
A huge thank you for leaving us a fantastic review!
Thanks again,
Chris
Excellent service and knowledgeable staff
New battery ordered online and collected very quickly. I had issues starting the car a few weeks later and assumed it was due to the battery dying. A member of the team tested the battery and charging system and confirmed all was OK and then asked to hear the car turning over before announcing that the starter motor was too sluggish. New starter installed and all is well - so many thanks for your service and experience!
October 24, 2016
Unprompted review
Reply from Groves Batteries Ltd
Hello Mark,
A huge thank you for leaving a great review!
Many thanks again,
Chris
Great advice and personal service!
Groves Batteries made certain that the battery we selected was ideal for our car. They had it delivered in perfect time! Thank you :-)
October 24, 2016
Unprompted review
Reply from Groves Batteries Ltd
Hello Joe,
Many thanks for leaving a fantastic review!
Thanks again,
Chris
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.