Growgorgeous Reviews 1,061

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is an excellent product I have only been using this for 6 weeks and my hair is noticeably thicker. I have ordered another.

Rated 5 out of 5 stars

Having avidly researched products, Grow Gorgeous shone above most others. I have been using it for 3 weeks and the condition of my straw like hair was like a miracle transformation after usin... See more

Company replied

Rated 1 out of 5 stars

Querido Sam, ya teneis mis datos de contacto, pero una vez más, cuando te ofreces a hablar y solucionar el problema, lo único que tengo es silencio. Dejad de engañar a la gente. Por favor, revisad la... See more

Company replied

Rated 5 out of 5 stars

I discovered Grow Gorgeous after their products were featured on Good Morning America's Deals 'N Steals segment. I have continued to buy shampoo and conditioner for two years now. Absolutely love that... See more

Company replied

Company details

  1. Shopping & Fashion

About Growgorgeous

Written by the company

Grow Gorgeous

Helpful Links



About Us

It's more than ‘just’ hair. It’s self-expression. A conversation starter. Your identity. Gorgeous hair has the power to put a joyful spring in your step. Our clinically proven formulas have been expertly developed to help you to unleash your hair’s full potential, so you can tell your story, your way.

We believe that true beauty radiates from the inside out. Our nutrient-rich products are powered by science to transform the health of hair from its very foundations – the roots. Skincare-inspired ingredients nurture your scalp and lay the foundation for optimum growth, so you can fulfil your desire for fuller, healthier-looking strands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery

November 13, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Easy to order quick service and check…

Easy to order quick service and check free gift

November 1, 2025
Growgorgeous logo

Reply from Growgorgeous

Thanks so much for leaving us a review, we love reading your feedback!

Enjoy your Cult Beauty buys, hope to see you again soon.

Best wishes,
Cult Beauty

Rated 5 out of 5 stars

After tried samples I felt in love with…

After tried samples I felt in love with these hair products.Its absolutely different from what I used before.My hair feels and look amazing thank you !

October 25, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Love the small and works on my hair

Love the small and works on my hair
Will keep buying!! ❤️

October 25, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I bought the Grow Gorgeous hair growth…

I bought the Grow Gorgeous hair growth serum intense.
I originally bought it to grow my hair.
I put it on wet hair and blow dried it.
The volume it gave my hair was fabulous it looked so much more fuller and thicker.
It also helped my hair grow.
I’ve had a few compliments saying my hair looks so much healthier
Best product I’ve ever bought.
A must buy 🤩🤩🤩

October 10, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Products work and delivery is fast

Products work and delivery is fast. Definitely have faster hair growth when using the shampoo and conditioner.

September 22, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Love this range

Love this range; rich, moisturising but not heavy. I have fine, wavy hair. Best haircare range I've ever used and I've tried many

October 7, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Haven’t used the products yet

Haven’t used the products yet. Ordering them was so easy, they came well packed and very quickly thank you. Great service as always

October 2, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Amazing product

Amazing product

October 1, 2025
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Received opened and used product

Received opened and used product. Hair mask was used by someone and sent to me.

April 26, 2025
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

The Best Hair Care

I've ordered a few times off this company and orders are always fulfilled quickly and accurately, never any issues. The product packaging is beautiful, the products smell amazing, they feel good to use and most importantly they leave my hair looking fabulous. Thank you Grow Gorgeous.

March 31, 2025
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
The team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,

Jane

Rated 1 out of 5 stars

The customer services of Grow Gorgeous…

The customer services of Grow Gorgeous on Facebook’s efficiency is really a bullshit. I request a refund for 30 orders, all of the products from those of 30 orders had been expired and I posted it from China to the UK, they didn’t compensate the shipping fee. What’s more, the latest status of the return parcel is Delivered on 27th February. They told me they’re still investigating it today. Moreover, they banned my account from their website, how ridiculous it was, what are you afraid? Never buy products from them. I got a really really bad experience.

March 14, 2025
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hi Jahseh,

Thank you for leaving your review.

I am unable to find your order, Can this be updated with your order number so we can locate your account.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Fraudulent cancellation policy

On their website, they have a 14 days cancellation policy with full refund. DO NOT BELIEVE THAT!!
We tried to cancel an order with this company, about an hour after the order was placed. And we were told it is too late , because the items has been dispatched. Even-though their website clearly stated that the products are expected to ship 4 days later. But they keep saying it has been dispatched, and then 4 days later we got an email stating it’s now been dispatched. So they could’ve totally cancelled the order but refused to. They do NOT honour their cancellation policy. They said when we received the order we can return it , but we need to pay for the return shipping. We are in Canada and we will need to ship it back to Poland?! Who in the right mind will do that? When they could’ve just cancel our order in the first place ?
When we received the product today, half of the products in the package were damaged , and the other half are EXPIRED products.
This is totally unacceptable business practice! Do not order from them!

Edit: over the last few interactions with this company, they said that I would have to cancel the order within 5-15 minutes. Otherwise it will not be cancelled, so that confirmed their 14 days cancellation policy is totally fraudulent. And it takes them an average of 20+ hours to reply to our message. They asked us for the pictures of the damaged products but the "upload file" function never worked (we tried iOS, Android and laptop, and the file format is correct), we asked them for another way to send them files and they have now gone silent .It has been a very difficult journey dealing with them. All we wanted is to get a refund, we don't want the damaged and expired products and this company is making it impossible to do so.

For your reference, order number: 636443993

December 14, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hi Lisa,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 1 out of 5 stars

The worst online shopping experience in…

order number: 626728555
The worst online shopping experience in my life, I ordered the hair serum but they were out of date for few months, the expired date was 05/01/2024,so i need to send them back, and they agreed to give me free return postage but i need to pay the postage first and send them the receipt, then they give me the refund of the postage, but after they received my return, they did the refund of postage to me, after few days they only refund £13.01, but I paid £18 for the order, they took £4.99 postage from the total refund , how dirty of the customer service? They agreed to pay me back the postage but they didn’t. I need to contact them all the time and this lasts for 3 weeks , I still not get the full refund.

November 12, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hi Zhuoqin,

Thank you for taking the time to leave your review.

We are sorry to hear your recent experience with us hasn't been positive.

At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 5 out of 5 stars

Very helpful!

Very helpful!

December 6, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Excellent service

I am really impressed with the level of service I received today. I had a great experience with the customer service Jade. She was very responsive and helpful. She was able to resolve my issue quickly.

October 23, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

The way companies SHOULD run.

I have ordered a number of times from this company. Not only are their products excellent, they actually work too! Delivery is rapid and and smooth. I had a product missing once from an order, and customer services got back in touch with me in under 30 minutes, re-ordered the product for me and I got it the next day!! I could't recommend them enough.

October 21, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Do not sign up for a subscription…

Do not sign up for a subscription delivery to this company.

I had a subscription for one of their products. In August I requested to cancel the subscription as I moved house and also wanted to try something different. For this reason I didn’t change my address on my account as it didn’t matter.

In October, they took another subscription payment with no warning and sent another bottle of the product to my old address.

I contacted customer service and was told all deliveries were my responsibility. When I explained that I had cancelled my subscription they refused to refund and said I would have to return the product and closed the chat.

Totally unreasonable and in my opinion all subscriptions should warn you when you have a delivery on the way.

Really disappointed with this company.

For reference, here is my order number; 559342659

October 7, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review.

I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Damaged items

I recently received an order which unfortunately was damaged during transit. After contacting customer care, the issue was dealt with very quickly and professionally.
Both advisors were very friendly and I was sent a replacement within 2 days.
Advisors - Jake and Jade.

September 1, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

I bought the 2 bottle of glow gorgeous…

I bought the 2 bottle of glow gorgeous few days ago and I’m not sure it’s from the website or not, cuz I bought from the Taiwan website, so I ask customers service to help me check it, Jade, she gave me absolutely great service and kind to answer my questions, 10/10 for her definitely.

September 19, 2024
Unprompted review
Growgorgeous logo

Reply from Growgorgeous

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look