Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the seeds, noting excellent germination rates and good growth. Many people also highlight the efficient and prompt delivery service, often receiving their orders quickly and on time. Reviewers frequently commend the easy online ordering process and the overall excellent customer service provided. However, some customers also noted issues with their orders, including missing items or receiving incorrect seeds, and experienced slow delivery times. A few other people mentioned poor communication and a lack of response when problems occurred, leading to dissatisfaction with the service.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the great quality and value of the seeds,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as excellent, speedy, and first-class,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the very good quality seeds, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Groseed offers a fantastic selection of seeds, and my order arrived right on time. Although there were a couple of missing seed packs, the team quickly resolved the issue—they apologized sincerel... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,074)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Supplier

I have used Growseed several times before and they have always delivered my orders promptly and with the contents well packed. Their prices are reasonable and the garlic bulbs in particular are excellent.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent seeds and service

I had a technical problem submitting my seed order, so emailed Gerry for advice. He responded within the hour with a thorough and friendly explanation, and when an additional complication emerged (which I think was my fault) he sorted it straight away. So customer service is excellent.
I have found Growseed seeds to be excellent too - good value with a high germination rate and lovely strong plants.
For me, the fact that this is a small independent Welsh company when so many other former small companies have been taken over by corporate giants (with resulting loss of quality) is another reason for giving Growseed five stars.

January 12, 2024
Rated 5 out of 5 stars

Great seeds and Tubs

Great seeds and Tubs, had a missing item and the customer service has been amazing. Can’t recommend this team at Growseed enough!

January 12, 2024
Rated 5 out of 5 stars

Item damaged upon arrival

Item was damaged upon arrival but after contacting customer service a new one is being sent out.
Communication was brilliant.

January 8, 2024
Growseed logo

Reply from Growseed

Thanks for the review and feedback. A member of our team has reached out to you to try and get this issue resolved. There has been no prior contact or any mention of damaged goods previously though, we would have been more than happy to replace or resolve before this stage!

Many Thanks

Growseed



Brilliant, glad we could get this resolved for you :)

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