Growseed Reviews 1,058

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the seeds, noting excellent germination rates and the resulting strong, healthy plants. Many appreciate the competitive pricing and the wide selection available, often finding better value than elsewhere. The delivery service is frequently highlighted as super fast and efficient, with items arriving promptly and well-packaged. However, some customers experienced issues with their orders not arriving or being incomplete, leading to frustration and the need for follow-up. While some of these issues were resolved with replacements or refunds, the initial delays and lack of communication in certain cases caused dissatisfaction.

What people talk about most

Product

People report positive experiences with product. Customers are satisfied with the quality of seeds, noting... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting prompt and super-fast... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy, with... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of seeds and products, noting... See more

Price

Clients share positive opinions on price, often highlighting competitive pricing and great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a very large allotment so buy a lot of seeds and supplies. Just by way of a change, I purchased some seeds from another company. The germination rate was absolute rubbish so I switched back to... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Initially, the order did not arrive. I contacted Growseed (quite annoyed) and Gerry not only apologised, but immediately sent out a new order with two extra (free) items and also offered a full refund... See more

Rated 5 out of 5 stars

Edit: Growseed had got in touch and swiftly send me a replacement. They also gave me a voucher. I really appreciate the owner’s willingness to put things right. ————————— Placed an order and neve... See more

Company replied


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars
Growseed logo

Reply from Growseed

Thanks for the review and feedback. Sorry for the postal delay. Once it leaves our hands, it's down to the Royal Mail network. Sadly, we do ask customers to allow 10 postal days for 2nd class. Can see your order arrived in 12 I'm sorry to say :(

We do offer alternative delivery options if you require your order next day or sent via courier.

Again thanks very much for the feedback.

Many Thanks

Growseed

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, excellent products so far. Really helpful team when I had a problem with the website. Will be checking here first for any future purchases.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered seeds over three weeks ago not…

Ordered seeds over three weeks ago not received them and when you phone the customer service number you go to answer and they never get back to you.
Very poor service d

April 16, 2026
Unprompted review
Growseed logo

Reply from Growseed

Thanks for the review and feedback. If you have not done so already please contact customer services somone there will be more than happy to help and get this resolved for you :)

Many Thanks

Growseed

Rated 5 out of 5 stars

Vegetable seeds

All seeds looks fresh. I planted 2 different types of seeds into a bare soil 2 weeks ago and they germinated already. Very happy with the purchase.

March 23, 2026
Rated 4 out of 5 stars

Might be a longer delivery time but good products

Update:
I was swiftly contacted by the company and they arranged a refund and replacement which was very kind. They also made the valid point that their delivery times are 5-10 business days (i.e. up to 2 weeks).

Original:
My order didn't arrive.
I placed my order on 22nd January and received confirmation that it had shipped on 23rd January. It didn't arrive so I contacted Growseed on 2nd February to chase it up. John replied on 3rd February to say that he would try to track the order or send a replacement that day and that he would get in touch later with an update. He didn't send an update and I emailed him again on 5th February and I am waiting for a response.

February 5, 2026
Unprompted review
Growseed logo

Reply from Growseed

Thanks for the review and feedback. A member of our team has reached out to get this resolved for you.

Please note we do ask customers to allow 10 postal days for orders to arrive. Replacements are dispatched on the same delivery service as originally purchased with the order.

Sorry for the delay hopefully we can get this resolved ASAP for you :)

Many Thanks

Growseed

Rated 4 out of 5 stars

Goods not received whats happened

Ordered Sprinkler Bar 12/1/25. Seller confirmed as shipped 13/1/25 Royal Mail 2nd class 48 delivery 3-10 working week days. No delivery was received in timscale. Customer is only given an email to contact (no phone number which is frustrating in itself) which I did 27/1/25. John responded saying a replacement would be sent from their warehouse. I responded that day to that email to confirm no parcel received, no secret delivery place and no card put through my door by Royal Mail. I have since sent a further 2 chasing emails, neither of which have elicited a response confirming goods are on the way. I notice this item is still showing as in stock on their website. If the goods do eventually turn up, communications from seller are still very poor and if the goods never appear who knows what has happened.
Updated 19.30 3/2/26. Company emailed me this evening. The replacemet second package had been sent out this time by tracked Royal Mail. Goods were left in a safe place this afternoon whilst I was out Postman did not leave a card. Original first package not arrived. Happy the seller contacted me so quickly today and I got my goods. They have sorted out my problem promptly. Would use them again no problem. Kevin Wilson

January 12, 2026
Unprompted review
Growseed logo

Reply from Growseed

Hi Kevin

Thanks for the review and feedback.

A member of our team has reached out directly to you to resolve this matter as well as information on the location of your replacement :)

Many Thanks

Growseed

Rated 5 out of 5 stars

Great Product dered on linbuckets 30 ltr

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Will probably order 2 larger ones in spring for my carrots.

January 27, 2026
Rated 5 out of 5 stars

I had a problem trying to put one of…

I had a problem trying to put one of the seed packs I wanted into my basket, emailed them, got a quick friendly reply and they sorted it, everything arrived promptly. So far, so excellent!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. There was an extra packet also. very kind.
I will endeavour to buy seeds from here from now on as service was great.
Thankyou

November 25, 2025
Unprompted review

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