Potato House Reviews 442

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the seed potatoes, noting their good condition upon arrival and the successful yields they produce. People also appreciate the wide selection of varieties available, the detailed information provided, and the efficient delivery service, which is often described as fast and prompt. The ordering process is frequently highlighted as easy and user-friendly, with many consumers commending the helpful communication and customer support. However, some customers experienced issues with delivery, such as orders going missing or being left in unsuitable conditions. A few people also felt that some of the tubers received were too small, even if within legal limits.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the good quality and condition... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of seed... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Company

Great company to deal with. Tubers arrived in perfect condition. Plenty of after sales service. Will certainly get my seed potatoes from them in the future

May 15, 2026
Unprompted review
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Reply from Potato House

Thank you for highlighting these points! We're here all season for any potato questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Good range of organic varieties

Fast delivery, good product, good price. Not many others selling organic seed potato’s with this range of varieties.

April 20, 2026
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Reply from Potato House

We are really proud of our range and so thank you for highlighting this! The extra admin for the different varieties is worthwhile when we get lovely comments like this! We hope you get a great potato patch - we're here for any questions.

Rated 5 out of 5 stars

Potatoes very good .

Potatoes very good .
Response very fast
Delivery excellent

April 21, 2026
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Reply from Potato House

Thank you! Here's to that list continuing with a great harvest - and we're here to help if you have any questions.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Well packaged. Seed potatoes in good condition

April 20, 2026
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Reply from Potato House

Thank you! We hope you get a great potato patch, we're here to help if you have any questions let us know.

Rated 5 out of 5 stars

Great varieties and quality

Great varieties and quality, and great service. Completely dependable.
I'd never go to anybody else now that I've found the Potatohouse!

April 21, 2026
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Reply from Potato House

We're glad you found us too! Thanks for the lovely comments. Let us know if you haev any questions over the season.

Rated 5 out of 5 stars

Great selection

Great selection, great customer care. I shall be coming back year after year. Highly recommend.

April 21, 2026
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Reply from Potato House

Thank you for your continued custom. We hope you get a great potato patch.

Rated 5 out of 5 stars

Super spuds

The potatoes were shipped super speedily and theyre a great product.

April 20, 2026
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Reply from Potato House

We are looking forward to hearing how you get on, we're here for any questions.

Rated 1 out of 5 stars

Potatoes supplied smaller than a teaspoon.

Potato House supplied tiny potatoes. They aren’t smaller than the “legal minimum of 25mm as required by The Seed Potato Regulations 2015” though 🙄. Well done!
Won’t be buying from you again.

April 10, 2026
Unprompted review
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Reply from Potato House

When a customer thinks that their opinion carries more weight than the legal rules that a company operates by, it is never going to end well. Demands for refunds or for us to resend an order are not going to be met.

This customer was given many links to show that the legal minimum for a seed potato in the UK is 25mm. We sell ours at 35mm.
(as a tuber bounces over the grid, if it lands at any angle and does not pass this means that it is 35mm). The pictured tuber was a lot more than 35 mm in every direction apart from one edge was 33mm - this is a perfect seed potato.

I am glad that you mention that we don't sell potatoes that are below the legal requirement.

This order had 3 heritage varieties and the customer thought that a few of one variety were too small, however sent us a picture of only one tuber which is a perfect seed potato. Again, you are welcome to send more pictures of other tubers.

Customers have many different expectations of what a seen potato should be - some liking the smallest, and some liking large ones to cut up - this is why we are very clear as to what customers will get from us - we mention this on tabs on each variety and on our FAQs - not many other companies that sell seed potatoes do this.

Rules are there for the protection of both buyer and seller.

We are proud of our range of heritage varieties that we grow. These potatoes are rare, and so if they pass inspection, they will be sold.

Potatoes are grown not manufactured and so different varieties will have a natural average, this will change year on year, depending on the growing conditions.

We have over 90 varieties in 4 different sack sizes, and do not have the capacity (grading, storage or admin) to then grade to small med and large. If we did, this would push the prices up for all customers.

We know that you are going to get a cracking potato patch - weather, blight and beasties permitting and look forward to harvest pictures - please share any updates on our social media as we are happy for our name to be associated with our heritage seed potatoes.

We are not embarrassed about sending healthy heritage seed potatoes of the correct size, no matter what you say or demand over your emails.

Chits away!

Rated 5 out of 5 stars

I'd never ordered seed potatoes for the…

I'd never ordered seed potatoes for the following year, until last year. Ordering was easy, with lots of information to help me decide which varieties to buy and occasional emails popped into my inbox before the really exciting one that said my order was being despatched. There is plenty of guidance on chitting, planting and growing the potatoes, we just have to keep our fingers crossed for good potato-growing weather now!

March 19, 2026
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Reply from Potato House

Thank you for your order and review. Ordering in advance ensures that the varieties that you want are delivered when you would like in the spring - without any worry of them selling out. Well over a third of our customers use this free facility and we're glad that you have found it useful.
Fingers crossed for good weather and a great potato patch - we're here for any questions over the growing period.

Rated 5 out of 5 stars

Good company

Products appear of great quality and items delivered at a requested time. No issues at all. Fully recommend

March 19, 2026
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Reply from Potato House

we are glad that you are happy with your order! We are here for any questions over the growing period! We hope you get a great potato patch.

Rated 2 out of 5 stars

Goods not yet delivered

Goods not yet delivered

March 19, 2026
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Reply from Potato House

I have had a look at your order and see that you contacted us for the first time about this at 11:25 last night. It is very strange that you give us 2* without letting us know about the non-delivery. We are not Amazon and do not have staff working 24-7.

When an order does not arrive, we put this right for our customer. ALWAYS. However, we need the customer to inform us that their parcel did not arrive - we are not mind readers!

It is very disappointing that you have not allowed us to do this.

I will reply to your email.

Rated 5 out of 5 stars

Lovely company

Lovely company, ace communication too!

March 19, 2026
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Reply from Potato House

Thank you for your lovely review! We're here to help you get a lovely potato patch.

Rated 5 out of 5 stars

Exactly as expected

Exactly as expected, prompt delivery, helpful website, very pleased

March 19, 2026
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Reply from Potato House

thank you on all counts! We're here if you have any growing questions all season, I hope you get a great potato patch.

Rated 5 out of 5 stars

Good selection of Organic Seed Potatoes…

Good selection of Organic Seed Potatoes delivered on time and well packaged. What more can we ask for?

March 19, 2026
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Reply from Potato House

What more? A lovely bowl of freshly dug potatoes for dinner! We're here to help you with that if needed! Have a great growing season. Thank you for your kind words.

Rated 4 out of 5 stars

Delivered to an alternative address

Delivered to an alternative address .
No service to N Ireland disappointing but was v keen to get Anya variety !!

March 19, 2026
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Reply from Potato House

I agree - it is incredibly disappointing that we are prohibited to sell to part of the UK. More than disappointing - still very unreal that part of the UK has a completely different set of rules.

We follow the rules laid out by the Government, and aren't going to break the law to gain that extra * We mention that we can't deliver to NI on a tab on every variety as well as on our FAQ.

We have lost a LOT of our customers due to politics. We would love to resume our service to NI and to the rest of Europe - prior to Brexit, around 20% of our orders were outwith Eng/Scot/Wales.

We are prohibited to sell to Northern Ireland or to anywhere else in the EU and until we lock all the politicians in a room and serve them rice and pasta we see no way of gaining that extra star.

Please see here for our statements about Brexit and not being able to deliver to Northern Ireland, which is part of the UK, and to the rest of EU

https://www.potatohouse.co.uk/reluctant-to-state-no-more-sales-to-eu-and-northern-ireland/

Please be aware that seed potatoes can be confiscated at customs even if it is for personal use.

If you have time, it would be great if you could write to your MP. It really is disgraceful that we are prohibited to sell to Northern Ireland and the rest of the EU.

I hope you get a great potato patch and I really hope that we can legally deliver to part of the UK soon.

Rated 5 out of 5 stars

Tastiest tatties

At the community centre and garden I work for in Dundee we have purchased seed potatoes for our big grow project, giving more than 100 individuals/families potatoes and compost to grow their own. We have also purchased eating potatoes and they are delicious, never have so many commented on the taste, texture and quality of the potatoes we have used before. We love them. Great to have a fantastic local supplier who cares so much for community and passion for growing .

April 8, 2026
Unprompted review
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Reply from Potato House

Thank you for the wonderful service that you provide for the community with your Big Grow Project. We are looking forward to hearing updates about the families that are doing this. We're here for any questions that they may have over the growing season! (social media or email).
And as for the tasty tatties - I think the chefs need to take some credit! Tip Top Tatties!

Rated 5 out of 5 stars

excellent response

excellent response, communication, product and delivery without fault

March 19, 2026
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Reply from Potato House

Thank you for your kind words! We are here all growing season if you have any questions.

Rated 5 out of 5 stars

A great company!

It’s great to have a company that not only sell smaller numbers of seed potatoes, I have a small garden and like to grow more than one variety, but this is a company that cares. One of the potatoes in my small order arrived at the time I ordered it for, but quite damaged and I let them know. Amazingly they sent out a replacement 3 potatoes of that variety!! This is a great company! So customer friendly!!

March 19, 2026
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Reply from Potato House

We are so glad you like the small quantities - our 6 tuber nets sell as well as the 1kg nets. We will always ensure that any tubers damaged that during transit are replaced. We hope you get a great potato patch and we're here for any questions.

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