Potato House Reviews 442

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the seed potatoes, noting their good condition upon arrival and the successful yields they produce. People also appreciate the wide selection of varieties available, the detailed information provided, and the efficient delivery service, which is often described as fast and prompt. The ordering process is frequently highlighted as easy and user-friendly, with many consumers commending the helpful communication and customer support. However, some customers experienced issues with delivery, such as orders going missing or being left in unsuitable conditions. A few people also felt that some of the tubers received were too small, even if within legal limits.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the good quality and condition... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of seed... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered ok

Delivered ok. Will wait to plant them before we can give a full response.

December 9, 2025
Potato House logo

Reply from Potato House

We're here for any questions you have over the growing season - chits away!

Rated 5 out of 5 stars

Excellent service

December 2, 2025
Potato House logo

Reply from Potato House

thank you! It doesn't stop with your delivery - we're here to help you get a great potato patch.

Rated 5 out of 5 stars

No probs

Used Potato House for a few year's, no complaints at all

December 9, 2025
Potato House logo

Reply from Potato House

Thank you! We are looking forward to seeing how you get on with your selection for this year.

Rated 5 out of 5 stars

Fabulous products and great customer…

Fabulous products and great customer service thank you for sorting out the issues relating to delivery on the IoM too!

December 2, 2025
Potato House logo

Reply from Potato House

The IoM is a place we love to ship to - we are always grateful for any feedback on couriers used for here.
We are looking forward to hearing how you get on this year, we're here for any questions.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Had the variety I wanted. Arrived in December so plenty of time to chit.

December 2, 2025
Potato House logo

Reply from Potato House

We're looking forward to hearing how you get on with your potatoes! We're here all season for questions.

Rated 5 out of 5 stars

Was delighted to find Potato House and…

Was delighted to find Potato House and was not disappointed with the arrival of fmy seed potatoes.

December 2, 2025
Potato House logo

Reply from Potato House

We hope you are just as delighted throughout the season - we're here to help you grow a great crop! Thank you for your review.

Rated 5 out of 5 stars

Heidi Red seed potatoes.

Straightforward, efficient ordering. Delivered as expected. Packed well. Seed potatoes of good size & excellent quality.

December 2, 2025
Potato House logo

Reply from Potato House

We look forward to hearing how you get on with the Heidi Red! We're here for any questions.

Rated 5 out of 5 stars

Seed Tatties

First used Potato House in 2021, and have found the quality of seed potato, together with their order management second to none. Added to that the quality of seed has produced some stunning results that have well exceeded expectations.
Now when ordering and purchasing my seed potatoes I look no further than The Potato House.

October 28, 2025
Unprompted review
Potato House logo

Reply from Potato House

thank you for your kind words and custom! We are looking forward to seeing what you grow in 2026.

Rated 5 out of 5 stars

Excellent choice

Excellent choice, good price, helpful information re planting, type etc.

July 21, 2025
Potato House logo

Reply from Potato House

Thank you for your kind words! We look forward to seeing what you grow in 2026.

Rated 4 out of 5 stars

Good quality but perhaps expensive

Seed potatoes look good, but I hadn't twigged until I opened the bag just how expensive they were - £26 for 1.5Kg (two lots of 9 potatoes). When they said 9 potatoes, they really meant 9, that is, 3 of each sort. My fault - I was in such a hurry to order that I didn't read the blurb properly. I understand that this reflects the extra cost of producing seed potatoes that are delayed so they'll crop at Christmas. The newsletters are useful and very informative.

September 1, 2025
Potato House logo

Reply from Potato House

Thank you for taking the time to write a review. Although as some comments are about the postal service, I do not feel that our service warrants 3* and would like to address your concerns.

We work rurally and although most of our parcels arrive in the time frame promised, unfortunately a few don't. Our parcels get picked up mid morning and sometimes can only get to Dundee (12 miles away) that evening and then start their journey properly the following day. I apologise that your parcel was one that took an extra day, however, this is obviously out of our control.

You ordered just after midnight on the Monday and the order was processed later that day and got to you 3 days later.

We try to be as clear as we can in all our listings and our patio packs have the following under the main blurb, before going on to list the prices with grow bags and discounts if you buy 2

Pick what option you would like from the pack size menu ⇓.
Tubers only (3 of each variety- 9 in total)– £14.50

This is then also listed on the confirmation page and email.

As a recent user I would like to invite you to comment on how this can be clearer.

Our prices include postage. Please also note that our summer planting potatoes have a premium, as we have kept them in cold storage throughout the spring. Incidentally, if you had bought a 6-pack of each of the 3 varieties, this would have been much cheaper. Time and packaging/label costs are both more for a net with 3 tubers.

Thank you for highlighting our newsletter. I see that you joined after your order and so will not be on the series of “how-to” – please let me know if you would like to go on this (the trigger is when the order is processed)

We’re here for any questions and hope that you get a great potato patch – let us know how you get on.

~~~~~~~~~~~
ETA
Thank you for changing your rating to 4*. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

I had an issue with delivery but as…

I had an issue with delivery but as soon as I contacted potatoe house my query was answered straight away and I received my item the next day. Excellent customer service.

August 28, 2025
Potato House logo

Reply from Potato House

Thank you for your patience while we sorted out your replacement parcel. What a contrast - from not getting delivered, to arriving the following day! We obviously have no control over this part, but I will bask in the glory! I wish all parcels arrived the following day :)
I hope you get a great crop - we're here for any questions all season.

Rated 5 out of 5 stars

A satisfied customer!

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successful they are as, of course, I haven't planted them yet. However, the ones I ordered last year were really good!

August 28, 2025
Potato House logo

Reply from Potato House

Thank you for commenting on our after-sales information - this is a new service and we are so glad that our customers appreciate it.
Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Always very helpfull

Always very helpfull
And always on time

August 18, 2025
Potato House logo

Reply from Potato House

Thank you for that! We aim to have a quick turnaround and get our orders out when our customers ask. Let us know if you have any questions.

Rated 5 out of 5 stars

Excellent

Great service and price.
I'll be buying my seed potatoes from Potato house from now on

August 21, 2025
Potato House logo

Reply from Potato House

We look forward to seeing what you will grow in 2026!

Rated 5 out of 5 stars

Potato House highly recommended

Easy to place order. Timely delivery. Potatoes a good hen's egg size and in good condition.

August 18, 2025
Potato House logo

Reply from Potato House

Thank you on all counts! We hope you get a great potato patch - we're here for any questions.

Rated 5 out of 5 stars

Good spuds

The quality of potatoes is very good. The overall yields are usually excellent.
Although a little more expensive to buy, it's well worth it.

August 5, 2025
Potato House logo

Reply from Potato House

Thanks for your comments on the quality. Our summer planting varieties have been kept in cold storage all spring - this ensures great quality, but our costs are higher. I am glad that you think that this premium is worth it! Our prices also include postage, so things may look expensive initially.
We hope you get a great potato crop - we're here if you have any questions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look