Potato House Reviews 442

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the seed potatoes, noting their good condition upon arrival and the successful yields they produce. People also appreciate the wide selection of varieties available, the detailed information provided, and the efficient delivery service, which is often described as fast and prompt. The ordering process is frequently highlighted as easy and user-friendly, with many consumers commending the helpful communication and customer support. However, some customers experienced issues with delivery, such as orders going missing or being left in unsuitable conditions. A few people also felt that some of the tubers received were too small, even if within legal limits.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the good quality and condition... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of seed... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent

Good products. Expert and on-going support and advice. Good delivery service.

July 29, 2025
Potato House logo

Reply from Potato House

Thank you for highlighting all of these points

Rated 5 out of 5 stars

Great potatoes

Ordered several times, prompt delivery, good range of potatoes and had good harvests.

July 24, 2025
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Reply from Potato House

Thank you for highlighting these points! Although the good harvest is also due to your hard work! Enjoy the results!

Rated 5 out of 5 stars

Jazzy

Having had a freebie of Jazzy new potatoes with my main order, and been suitably impressed with them, I couldn't wait to try them again. So I recently bought the Christmas variety and fully expect to be impressed again !

July 29, 2025
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Reply from Potato House

We are delighted that you have found your new favourite potato! Question is - will it still be your favourite next year or will you try something else?

Rated 5 out of 5 stars

Bags arrived very quickly

Bags arrived very quickly - sooner than expected. Very good. Thank you.

July 21, 2025
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Reply from Potato House

We pride ourselves on a quick turnaround - thank you for highlighting this. We're sure you will put them to good use!

Rated 5 out of 5 stars

AAAAAATHOMMMMMM!!!

What can I say? Great tatties at great prices with great service.... Nuff said!

July 1, 2025
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Reply from Potato House

thank you on both counts! I hope you get a great potato patch! We're here if you need any help over the growing season.

Rated 5 out of 5 stars

Excellent Service

Excellent produce and very friendly and efficient customer service. Will definitely use Potato House again. Top notch.

July 10, 2025
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Reply from Potato House

We hope you get a great harvest - we're here if you have any questions. Thanks for mentioning all these factors!

Rated 5 out of 5 stars

Wonderful Potatoes-

Wonderful Potatoes-
I’ve experienced this Item is of excellent quality
Literally the procedure of Growing your own food is a Fantastic experience - for body & soul.
Potato House assists beginners to advanced
Delivery Good & Price is fair. A large selection.
Thank You

June 24, 2025
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Reply from Potato House

Thank you for commenting on so many aspects of your experience with us. We're here all season for any questions.

Rated 5 out of 5 stars

I am very new to potato growing. Tattie Novice.

I am very new to potato growing, my interest is in the old rare varieties. It's just a hobby. But Potato House always treats my daft questions with respect, and the seed I have had from them has been first class.
No complaints from me.👍

June 10, 2025
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Reply from Potato House

There is no such thing as a daft question! Hopefully we don't provide daft answers! We're here to make your growing season a success and are always happy to answer any questions. We love that you're growing heritage varieties. Hope you get a great tattie patch!

Rated 5 out of 5 stars

Easy for my 1st attempt at Potato growing.

Easy to choose and order as a novice 1st time potato grower this was very important to me. Lots of online advice and someone willing to answer any questions you may have. Potatoes arrived quickly and in good condition.
Just waiting now for the first sign of growth.
Thanks a lot.

May 19, 2025
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Reply from Potato House

Thank you for your lovely words! I will pass to the team. We do believe that our success lies in the enjoyment and sense of achievement that our customers get from growing their own potatoes. And for that, we are always here to answer questions - there are no daft questions (and hopefully no daft answers!).
We're looking forward to seeing how your season grows and the end result!

Rated 5 out of 5 stars

Simple to order

Simple to order - prompt delivery and the spuds are in the earth!!

May 19, 2025
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Reply from Potato House

We're here for any questions over the season. We hope you get a great potato patch

Rated 5 out of 5 stars

Always quality seed and fast delivery…

Always quality seed and fast delivery even to us in the highlands.

May 19, 2025
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Reply from Potato House

As we live and work rurally, we are committed to our promise of not charging any more for postage to "remote" areas and we are glad that you got your order quickly.
We're looking forward to hearing how you get on this season.

Rated 5 out of 5 stars

Their potatoes have never failed me!

Their potatoes have never failed me! Great customer service too, always happy to answer questions. A pleasure to deal with.

April 22, 2025
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Reply from Potato House

Thank you for your kind words! It is really lovely to read this and I will pass to all staff concerned. We are looking forward to hearing about how you get on this year - you have some great varieties.

Rated 5 out of 5 stars

Superb range and excellent advice.

Superb range of seed potatoes with great descriptions. So pleased that they are available in small quantities as well as large. Excellent advice on all aspects of growing potatoes… and they follow up at the relevant time after despatch with information on chatting, planting, harvesting etc.
Since finding this company I buy seed potatoes only from them.

April 22, 2025
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Reply from Potato House

Thank you so much for mentioning the follow-up advice! This is a new optional service that we are providing to customers and we are glad it is appreciated!
We're here for any questions over the growing period - we hope you get a great harvest

Rated 5 out of 5 stars

Prompt attention to my order sensibly…

Prompt attention to my order sensibly taking into account the issues which may delay deliveries over a Bank Holiday period

April 22, 2025
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Reply from Potato House

Bank holidays - love them when sitting in the sun ...loath them when we have orders to go out! We don't dispatch over holidays so the seed potatoes are not in transit longer than they need to be. Thank you for you understanding on that!
We hope you get a great potato patch. we're here to help

Rated 3 out of 5 stars

Meaningless reviews are meaningless

It is not possible to give any meaningful review for this product. The seed potatoes were delivered. I will be able to say more when they have produced a crop!

April 22, 2025
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Reply from Potato House

Reviews are generally given for the service and goods up to that point, not what might happen in the future and so this 3* review is unusual, but none-the-less I appreciate the time taken to write us the review.

The review might be more meaningful if you were to mention aspects of our business that have been good up till now - for example speed of delivery and quality of the goods.

The next part of this experience is up to you not just the seed potatoes that have been delivered!

However, we are here to help you get a great crop and don't just leave you now. We are here to help you - and for that crop to gain the extra 2*

Do you know that if you sign up for our newsletter you will get snippets of advice sent to you individually timed to your order? We're here over email and social media as well for any questions you may have.

Please note that beasties and blight may get in the way of a good crop - and so the elusive extra 2* is out of our hands. Other factors such as weather and soil will contribute to the success of your crop,

We look forward to updates of your season - and of course an updated review in the summer!




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