Potato House Reviews 442

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the seed potatoes, noting their good condition upon arrival and the successful yields they produce. People also appreciate the wide selection of varieties available, the detailed information provided, and the efficient delivery service, which is often described as fast and prompt. The ordering process is frequently highlighted as easy and user-friendly, with many consumers commending the helpful communication and customer support. However, some customers experienced issues with delivery, such as orders going missing or being left in unsuitable conditions. A few people also felt that some of the tubers received were too small, even if within legal limits.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the good quality and condition... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of seed... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great range of seed potatoes easy…

Great range of seed potatoes easy ordering and very prompt delivery

January 19, 2026
Potato House logo

Reply from Potato House

Thank you on all counts! We're looking forward to hearing how you get on and are here if you need help with anything.

Rated 5 out of 5 stars

Great little company

Great little company. I order seed potatoes form them every year and always have good service.

January 19, 2026
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Reply from Potato House

Thank you for your continued support and your review. We are looking forward to seeing how you get on this year - we're here if you have any questions.

Rated 4 out of 5 stars

Good potatoes but a shame you use Evri…

Good potatoes but a shame you use Evri as your delivery company . Poor communication from them

January 19, 2026
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Reply from Potato House

It is a shame that we lose a star because of the lack of communication from another company, although I accept that this is part of our overall service to you.

We can only let them know that their service isn't up to scratch if our customers tell us and we have not had any communication about this from you. If you could drop us a line amy@potatohouse.co.uk explaining the issue, we can take it up with them.

Meanwhile, get the potatoes chitting! We are looking forward to hearing how you get on over the season and we're here if you have any questions.

Rated 5 out of 5 stars

First time buyer

First time buyer, really impressed

January 19, 2026
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Reply from Potato House

Brilliant! That's what we like to hear! We're here for any questions you may have at any time. We hope you get a great potato patch

Rated 5 out of 5 stars

Use them every year

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the information about it you need. When to harvest, size, best use eg boiling, roasting etc.

January 11, 2026
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Reply from Potato House

Thank you for your detailed review! We are proud of our range and service. We hop you get a great potato patch - we're here to help if you have any questions.

Rated 3 out of 5 stars

Although size isn't everything...

Although they were of good quality and within the accepted limits I thought that the majority of the tubers were too small to plant. Disappointing .

When I pointed out that I had contacted them prior to writing the review my request for a change in their response I was ignored.

January 23, 2026
Unprompted review
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Reply from Potato House

Hi there
I have had a look at your order and I see that you have not contacted us about this issue and as you don't mention the size of the tubers in your review, I can only answer in general terms.

The potatoes are within accepted limits but were too small is very contradictory!

Expectations of what a seed potato should be vary from each customer and some like the smallest possible, while other like large potatoes to cut up. We go over the sizes and variations of sizes in a FAQ and also on a tab on each variety. We include pictures here to show size and variation in size that you may get in your pack and hope to be as transparent as we can about this. At check out we ask our customers if they have read this information. Potatoes are a natural product and differences between varieties and different years are normal. All our seed has been certified.

Seed Potatoes are generally much smaller than the eating equivalent. Unless otherwise stated, we sell our potatoes as 35mm which is the industry standard across the UK. The legal limit for UK seed potatoes is 25mm. We abide by the rules set in The Seed Potatoes (Scotland) Regulations 2015

All tubers over 35mm (indeed 25mm) will produce a healthy plant with a great yield, unless of course there is a problem with blight, beasties or some other factor such as weather.

However, we are human and mistakes can happen as we are working with a natural product . You don't say what the size of your tubers are and so if you think that any of the tubers fall below 35mm, please put them against a ruler and then send a pic to amy@potatohouse.co.uk

Get these chitting!

We are looking forward to updates over the season. We're here for any questions you may have.

~~~~~~~~~~~~~~~

Hi there - you did not contact us prior to, or after writing your initial review. I have checked my junk mail. You have not "pointed this out" and as no email was received, you were not ignored. Please check you have the correct email. If you reply to your confirmation email, it will come to us.

Again, if you would like to send me some pics of your tubers against a ruler that would be great. We are human and can make mistakes.

You are welcome to keep this conversation public and you can upload any pictures of your tubers against a ruler on our social media.

~~~~~~~~~~~~~~
With apologies to this reviewer. This review only had the first name and the order was under their initials. When looking through the orders I filtered for any recent ones from that first name, assuming the order would be under the same name, and cross-referenced with correspondence.

This reviewer DID contact us in mid January, to say that thier 6 tuber net was 264g.
Potato House replied to this to say that the legal limit (as stated on the label) was 150g and so the net was almost double the required size.

Unfortunately, the customer did not receive this reply.

This reviewer has a lovely heritage variety in the order. We are proud to be one of only a few growers keeping these varieties alive. If we had to sell larger seed potatoes, more of the crop would be unviable and therefore the price would go up.

We know that the rules that we follow do not live up to the expectations that some customers have about Seed Potatoes. Consequently, we aim to be as open as we can be on our web page about all aspects of buying and growing seed potatoes, this includes mentioning size. We welcome all reviews as they show the differing expectations.

We are looking forward to updates all season about these lovely potatoes.

Rated 5 out of 5 stars

Potato house never disappoints

Always a great experience with potato house. Will always use them in the future.

January 11, 2026
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Reply from Potato House

Thank you for your continued custom. We're here if you have any questions over the period. I hope you get a great potato patch.

Rated 5 out of 5 stars

Potatoes in good condition

Potatoes in good condition

January 11, 2026
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Reply from Potato House

Thank you for letting us know. We hope you get a great potato patch - we're here for any questions over the growing period.

Rated 5 out of 5 stars

Good quality seed potatoes

Potatoes came securely packed and are good quality organic seed potatoes. A lot of different varieties of seed potatoes on the website and choice of quantity too. Very happy.

January 11, 2026
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Reply from Potato House

Thank you for your lovely words! We proud of our range and service. We're here all season for any questions. Chits away!

Rated 5 out of 5 stars

I can only go on service and delivery…

I can only go on service and delivery and product so far for this year but all good so far - but i can say that i had potatoes from them last year and the produce were good too despite trying weather conditions

January 11, 2026
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Reply from Potato House

Thank you for highlighting these points! I am sure that your hard work also helped for your good harvest last year, well done. We look forward to hearing how you get on this year.

Rated 5 out of 5 stars

Good choice of product

Good choice of product, good communication and speedy delivery

January 11, 2026
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Reply from Potato House

Thank you on all points! We aim for a fast turnaround and we're glad that it is appreciated. Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

efficient service - good products

Very pleased with the potatoes I received and they arrived in good condition and promptly.

December 9, 2025
Potato House logo

Reply from Potato House

All good poits that we appreciate your feedback on! We're here if you have any questions over the growing period and we hope you get a good crop!

Rated 5 out of 5 stars

Potatoes arrived when they said they…

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing potatoes and am a little daunted by the prospect, I do feel more reassured. They also let you know to get in touch with any questions and sound genuinely interested in helping. 5 out of 5. Thank you!

December 9, 2025
Potato House logo

Reply from Potato House

We are here to help and no question is too daft! (the answers hopefully won't be daft!) I see that you are on the new series of "how-to" and I hope you find that useful. Keep us updated as to how you get on - we love beginner stories!

Rated 5 out of 5 stars

Great selection at a reasonable cost

Great selection at a reasonable cost, with useful planting details and type descriptions.

December 31, 2025
Unprompted review
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Reply from Potato House

Thank you for your lovely review! We're here for any questions all growing season and hope you get a great potato patch.

Rated 5 out of 5 stars

As always the seed potatoes are good…

As always the seed potatoes are good quality.
There was an issue with the delivery company.
Potato house were prompt, helpful and polite when I let them know and offered me re order if the delivery company did not sort it out.
Thank you to Amy for all her help.
I do now have the seed potatoes
Thank you

December 9, 2025
Potato House logo

Reply from Potato House

Thank you for your lovely review! We will always sort out delivery problems for our customers - they are really few and far between with most parcels getting to their destination on time and intact.
We're here all season for any questions - the growing ones are generally easier than the delivery ones! We hope you get a great potato patch.

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