Potato House Reviews 442

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the seed potatoes, noting their good condition upon arrival and the successful yields they produce. People also appreciate the wide selection of varieties available, the detailed information provided, and the efficient delivery service, which is often described as fast and prompt. The ordering process is frequently highlighted as easy and user-friendly, with many consumers commending the helpful communication and customer support. However, some customers experienced issues with delivery, such as orders going missing or being left in unsuitable conditions. A few people also felt that some of the tubers received were too small, even if within legal limits.

What people talk about most

Product

Users describe positive interactions with the product. Many customers praise the good quality and condition... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the good quality of seed... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent customer service, highlighting the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will g... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

442 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I bought three varieties of potatoes in…

I bought three varieties of potatoes in 2025. They all grew well, and were disease free. The crop lasted through to Christmas. I have bought more for this year ;-)

March 15, 2026
Unprompted review
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Reply from Potato House

I hope you get a great potato patch this year as well. Thank you for your continued custom.

Rated 5 out of 5 stars

Fabulous potatos and speedy delivery

Fabulous potatos and speedy delivery. Can't wait to harvest time.

February 16, 2026
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Reply from Potato House

We can't wait for your harvest either to hear how you get on with the lovely varieties you have! We're here for any questions in the meantime.

Rated 5 out of 5 stars

All my tatties are happily chitting

All my tatties chitting, could choose an ample variety of potatoes, all organic, all fabulous as every year. The team sends all the information you need and then you can select when to receive them! Im a repeat customer as i love the service, quality and price! Thanks for keeping it up!

February 16, 2026
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Reply from Potato House

Thank you so much for your kind words! You mention so many factors that we are proud of. You have a wonderful selection this year and we're looking forward to hearing how you get on. We're here for any questions. Chits away!

Rated 5 out of 5 stars

Good selection of seed potatoes on the…

Good selection of seed potatoes on the website with good prices. The potatoes were delivered in the week requested

February 16, 2026
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Reply from Potato House

Thank you for highlighting our range, price and delayed delivery - we are proud of the range that we grow for our customers and that we can send out on the week requested. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

Great selection of potatoes delivered…

Great selection of potatoes delivered on the selected date. I've used Potato House for several years and have never been disappointed with my crop.

February 16, 2026
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Reply from Potato House

We a delighted to offer a delayed delivery to our customers as we know that the growing conditions are so different depending on where you are. Thank you for your continued custom. We are here for any questions and are looking forward to hearing how you get on this year.

Rated 5 out of 5 stars

Wouldn't go any where else

Wouldn't go any where else. They know about potatoes in Scotland.

February 16, 2026
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Reply from Potato House

Thank you for your kind words! We're looking forward to seeing how you get on this year. We;re here for any questions.

Rated 5 out of 5 stars

Great service

Received my seed potatoes ver quickly and well packed.

February 16, 2026
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Reply from Potato House

We hope you get a great potato patch. We're here for any growing questions all season.

Rated 5 out of 5 stars

Good communication

There is good communication, frequent advice and delivery updates from Potato House, plus a wide range of seed potato varieties to choose from.

January 19, 2026
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Reply from Potato House

Thank you for highlighting all these points. We hope you get a great potato patch and look forward to any updates over the season.

Rated 4 out of 5 stars

Potatoes arrived on time

Potatoes arrived on time. Some VERY small, one HUGE. Hence only 4 stars. All looked in good condition though.

January 19, 2026
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Reply from Potato House

Thank you for your review. We go over the size of our seed potatoes as well as the variation in size that you can expect on a FAQ as well as on a tab on each variety. We show pictures of the range that you can expect.

We ask at checkout if the customer has read this as we know that expectations do not always correspond with reality. As a recent user we would like to invite you to suggest ways that we can make this even clearer for our customers.

We have 90 different varieties in 4 different net sizes and do not do any further grading due to the work involved and the storage space in our store.

We could supply only the mid-sized tubers - but then what would we do with the larger and smaller ones - if they could not be sold we would need to charge double for the medium ones and this would generate huge waste. The tubers are all well within the legal limits to be sold.

We abide by the rules set in The Seed Potatoes (Scotland) Regulations 2015.

You are going to get a great potato patch from these seed potatoes (blight, weather and beasties permitting) and I’m sure that you will keep us updated. We’d love it if you could tag us on any social media if you use that @potatohouseuk. We’re here for all potato questions all season over email if you don't use social media.

Rated 5 out of 5 stars

Great customer service

The potatoes I ordered went missing during the delivery process and Amy at Potato House immediately replaced the order - wonderful customer service. The replacements arrived safely and are very nice looking seed potatoes. Thank you, Amy.

January 21, 2026
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Reply from Potato House

Thank you for your patience while we sorted this our for you. We will always send out any missing parcels and then we take it up with the courier.
Let's get chitting! We're here for any questions over the growing period

Rated 5 out of 5 stars

Swift service

Swift service, delivery prompt. Exactly as the website says.

January 21, 2026
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Reply from Potato House

Thank you on all counts! We hop you get a great potato patch, we're here for all questions. Chits away!

Rated 5 out of 5 stars

Good quality seed potatoes

Good quality seed potatoes, free postage, swift delivery, excellent website

January 21, 2026
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Reply from Potato House

Thank you for highlighting these points! We are looking forward to hearing how you get on. Chits away!

Rated 5 out of 5 stars

Well packed and good quality seed…

Well packed and good quality seed potatoes as normal. Will order again.

January 19, 2026
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Reply from Potato House

We're looking forward to hearing how you get on this year. We're here if you have any questions.

Rated 2 out of 5 stars

Poor delivery

The delivery driver left my order by our front gate in the pouring rain. These is a covered porch 10 metres beyond the gate is perfect view. I spent hours rescuing my seed potatoes from the soaking wet bag. I just hope they will be ok.

January 12, 2026
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Reply from Potato House

The delivery is part of our overall service to our customer however this part is out of our control once the parcel leaves our farm and we rely on our customers to let us know about any issue.

I see that you have not contacted us about the delivery. We can only complain to the courier about their service if we know that there is a problem.

If any goods are damaged in transit we always put this right for our customer. However we do need to know that there is an issue to put right.

Please note that seed potatoes are very sturdy and would need to be completely submerged for days for any long-term damage. Our bags are also very sturdy and can withstand most weather and transport conditions.

Please email amy@potatohouse.co.uk with your concerns about the delivery and please send some pictures of the tubers and we can help ascertain if they are viable or not.

In the meantime get these spuds chitting! We're here to help, so if you have any questions over the growing period let us know.

Rated 5 out of 5 stars

Great choice of unusual varieties…

Great choice of unusual varieties available from just 1kg bags if you only need a few. Fast and Free shipping via post office.Our postie had never delivered potatoes before lol. Hopefully they will grow well.

January 19, 2026
Potato House logo

Reply from Potato House

We also have 6-tuber nets of every variety! We're here all season if you have any growing questions. We're looking forward to hearing how you get on.

Rated 5 out of 5 stars

The seed potatoes were well packaged…

The seed potatoes were well packaged and delivered at the time expected. I set them up to chit right away, and there were no suspect or damaged tubers at all It's up to me now.

January 19, 2026
Potato House logo

Reply from Potato House

Chits away!
We work hard at getting the orders away at the right time and so we really appreciate when this is mentioned!.
It is up to you now, but we're on hand if you have any questions!

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