Growseed Reviews 

1,074
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the seeds, noting excellent germination rates and good growth. Many people also highlight the efficient and prompt delivery service, often receiving their orders quickly and on time. Reviewers frequently commend the easy online ordering process and the overall excellent customer service provided. However, some customers also noted issues with their orders, including missing items or receiving incorrect seeds, and experienced slow delivery times. A few other people mentioned poor communication and a lack of response when problems occurred, leading to dissatisfaction with the service.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the great quality and value of the seeds,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Order

Users describe ambiguous interactions with order, with many customers finding the ordering process easy and... See more

Service

Customers had positive experiences with service, often describing it as excellent, speedy, and first-class,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the very good quality seeds, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy order, Quick delivery, Despite being late in the season I have planted a few to see how well they do and if indeed thay are drought resistant and self pollinating. I would have given 5* if th... See more

Rated 5 out of 5 stars

Ordered on line 10 buckets 30 ltr. Specifically for growing main crop potatoes. Like the price reduced the more buckets I bought. Arrived within days. Good solid will last for years. Very pleased. Wil... See more

Rated 5 out of 5 stars

Groseed offers a fantastic selection of seeds, and my order arrived right on time. Although there were a couple of missing seed packs, the team quickly resolved the issue—they apologized sincerel... See more

Rated 5 out of 5 stars

Ordering online was easy. Seeds delivered quite promptly. I did have a pack of seeds missing, but emailing the company got a very quick response from John with the missing seeds shipped that day. T... See more


Company details

  1. Seed Supplier

Information provided by various external sources

The very best vegtable seeds we can offer with high germination rates, great product yields and fantasic taste. Sow, Grow, Enjoy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,074)

66 reviews in the last 12 months

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Rated 2 out of 5 stars

Placed my first seed order with…

Placed my first seed order with Growseed on 5th October (order no:JTUOPVWLD) , and received email notification on the 6th October stating that my order had been dispatched. However, despite contacting them and receiving reassurance that a 'replacement' order would be sent out, I've still not received my order. I've contacted them again today stating that if my order is not received by 30th October, then I'll be requesting a refund via PayPal. Given that the tomato seeds were showing as being in stock when I placed my order, I cannot understand the reason for the delay. I'll update this review on the 30th if my order does miraculously arrive by then!
UPDATE 5TH NOVEMBER - The original package that was dispatched on 6th October, and the 'replacement' order that was dispatched following my first query asking where my order was, have never arrived! I find this very strange indeed considering that seeds that I ordered from other sources, were all delivered via Royal Mail within a week of me placing the orders. Makes it appear very suspicious as to whether or not the 2 packages from Growseed were ever sent out in the first place!

Growseed, following the second time that I contacted them via their online form, have in fact refunded my money. Plus, in addition to the refund, they did send out a 'third' 24 hr tracked package via Royal Mail, that did arrive. Still very strange though, why the first and second packages never arrived! The third package in addition to the micro dwarf tomato seeds that I ordered, contained a further 3 packets of seeds (lettuce, peppers & a pkt of indeterminate tomato seeds) - all of which I will probably never use because I'm only interested in growing micro dwarf tomato plants in my indoor hydroponic systems.
At least Growseed did in the end sort out the problem, but all the hassle that I had, and the extra expense incurred by Growseed, wouldn't have happened had my order arrived in the first place. I still firmly believe that the first package and the replacement second package were never actually dispatched.
Given my experience with Growseed, I'll sadly not be placing any further orders with this company. I've changed my review from the initial 1 star to 2 stars, and this is purely because they did eventually sort out the problem. However, the problem wouldn't have occurred at all had my order actually been posted out to me on the 6th October as per the email notification.

October 5, 2025
Unprompted review
Growseed logo

Reply from Growseed

Thanks for the review and feedback.

A member of our team has reached out to try and resolve this for you, yet have had no reply to any communication sent.

All orders are dispatched once placed. The original order you placed was for standard 2nd class post, we offer two replacements on the original service purchased before offering a refund or a tracked 24 replacement.

As a gesture of goodwill a replacement was issued along with a couple of extra packets of seed at random as well as a refund.

Many Thanks

Growseed

Rated 1 out of 5 stars

Piss poor service

I placed an order with Growseed on 02/10/25 and, after hearing nothing for over a week, contacted them on 10/10/25 for an update. I was told my items would be packed over the weekend and that I’d receive a dispatch email early this week.

It’s now well past that, and I’ve received neither the promised email nor the parcel. The lack of communication and reliability is completely unacceptable. When customers pay in good faith, the least they deserve is honesty and follow-through.

Save yourself the hassle — steer well clear of these cowboys.

October 15, 2025
Unprompted review
Growseed logo

Reply from Growseed

Hi Tony

Thanks for the review and feedback.

Yes that is correct as per the garlic page which you ordered all garlic is dispatched from the 15th of October onwards. As per the product also at the time you ordered to state it was a PRE ORDER.

"All Garlic PRE ORDERS open the second week of September YEARLY. Once the stock is allocated we have no more garlic until the following year, garlic is dispatched in order date i.e first come first serve.

Garlic is dispatched from the 15-18th of October onwards. If no stock is showing online this will update towards the end of October once pre orders have been dispatched. No garlic is sent before the 15th of October."


So a dispatch note would have been provided this week as dispatch had taken place as per our dispatch page we pack and dispatch in date order i.e earliest pre orders to the current and most recent date. This is how we have processed garlic orders yearly!

Please feel free to reach out to customer services for more clarity

Thanks again for the feedback


Many Thanks

Growseed

Rated 1 out of 5 stars

Only recieved half my order (chargd for…

Only received half my order (charged for full order) I have emailed several times with no response back, I wont order from this company again.

September 20, 2024
Unprompted review
Growseed logo

Reply from Growseed

Hi,

Thanks for the review. We have tried to reach out to find out who you are and resolve this issue as we have no record of any customer with your name.

Please contact customer services. All emails are responded to and a ticket is assigned.

Many Thanks

Growseed

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