GRS Recovery Reviews 

Fast, efficient, friendly. Brilliant service. Many thanks to Martin. Made an unfortunate circumstance (breakdown) into a enjoyable experience.

I have just the absolute pleasure of Adrian coming to me in Alderholt. After being messed around for 6 hours by RAC, I was not happy! Fortunately, they then passed on the job to GRS. Friendly, professional, super helpful and some very useful tips for the future. My key fob randomly stopped being recognised, and as not at home it was a problem. And then the alarm would not stop, impressing the local farmers at 2230. All resolved, and a plan for the future. Very happy. Highly recommend

My experience with GRS has been excellent. I was rescued by Danny who was very professional and very good at her job in speedily getting my car off the busy dual carriageway in rush hour. I also left my phone in her truck and she was happy to wait locally whilst I came and picked it up. Very good sevice overall. Highly recomended. Nice nails btw Danny!

Ev car got a fault at a Ev charge station and would not work. The service was over and above what we expected. Car had to be put on pick up and towed to our holiday destination, we were travelling to our holiday home in Weymouth. The driver was amazing. And when we got to the property he couldn’t get the truck thru the gates, but got the flat bed and car thru and helped push the car into the property. Brilliant, thank you.

GRS and Daniel in particular are brilliant and went above and beyond to get us back on the road. We were faced with the prospect of being towed home from our holiday, but Daniel was persistent in achieving a temporary fix which enabled me to drive my family home.
It was an extremely stressful end to our holiday, but Daniel came to our aid. A lovely person who clearly knows his trade and goes above and beyond with a smile.

Had such a scary experience late at night on my own when my clutch pedal completely snapped off as I was driving just after a bend on a windy country road ..Called the AA who said I would be top priority as I was in a very dangerous position and GRS RECOVERY came all the way to Tisbury from Bournemouth within the hour.
I was sooo grateful to DOMINIC for all his tremendous help.He was so reassuring and calm and brought me back to my local garage dropping the car off at 1.15am and making sure I was home safely.
I literally cannot thank him enough for all his help-his support in a really frightening experience was invaluable.He went out of his way to sort it all out for me and was so friendly and I am incredibly thankful !
He is such a credit to your company-thankyou Dominic

GRS help my grandson navigate dealing with his damaged impounded car retrieving his belongings and went above and beyond to help him locate his lost phone and money .I can't thank Neil enough from the Elliot road Bournemouth Branch for his outstanding help advice and patience in a very difficult situation , he made it so easy and stressfree for us and he is an asset to the company Thank you Neil.

Amazing service Dan was very helpful and kind. And knew what he was doing! arrived within 30mins of reporting. Got me back on the road within 20mins. Cant recommend enough. Thanks !

I would award Lee six stars if I could for his skill and courtesy while recovering my car yesterday

Excellent service. Within a few minutes of phoning for assistance I had a text from Lee to say he would be with me within the next 10 minutes - and he was! He diagnosed my problem immediately then followed me home to make sure I got there safely. So efficient that I was back home within 45 minutes of my initial call! Thank you Lee. Thank you GRS!

Chap from grs recovered my van today , very helpful and friendly explained everything well ,estimated time of arrival perfect would definitely use again

Needed help to move a VW campervan at very short notice after being let down by another company. They were super speedy in getting to us. The guy who helped was really friendly, professional and a general great attitude. Literally not one complaint. Thank you.

Just had this recovery service through breakdown, fantastic service , knowledgeable and very helpful. World highly recommend

We unfortunately broke down with the car undriveable at the start of March. Our breakdown cover Emergency Assist, who themselves have been awful), arranged for GRS Recovery to recover our vehicle. We are so grateful it was them who came to our aid! The care we received during and moreso after was beyond fantastic.
We were kept updated throughout with arrival time.
Unfortunately, the car was damaged when being moved onto the truck. This was just 'one of those things' and not the intention of GRS Recovery; simply unlucky! The after care we received in sorting out repair and payment for the damage was incredible. Rich got back to us the same day and even called to apologise and to discuss rectifying the problem. We then sorted a quote at the local bodywork garage and once an invoice was released this was paid for straight away by Rich/GRS. This really eased our stress and was amazing customer service; particularly considering they were a third party group to us. Thank you so much Rich and GRS!

Second time Bradley came to save Me & My mini.
Booked via greenflag & can’t fault the service 1000000/10 lol ;)
Sure won’t be the last time sadly as she’s now 14!
But two very grateful girls once again who are very appreciative for his hard work & looking after my precious mini ;) in our time of need once again ;)

So glad we’re back with greenflag best descion we made as they were great with my first mini & now with my second. When sadly we’d been let down appallingly by bmw mini assist more than once :( Twice they didn’t even show up :(

When in such a stressfull situation such as when broken down this is how it should be done not adding more stress

Top job & thannnnnnnnnk you

A very grateful mini obsessed mum ;)

Hybrid Range rover battery went flat (from having the emergency lights on after a puncture - seriously!).
Range Rover refused to help (apparently warranty was expired a few days earlier). Called GRS, who arrived in 20 minutes, and knew exactly what to do. They even followed me to tesco to put it onto a charger. James was awesome - couldnt do enough to help.

Van broke down. Thomas arrived and his first thought was to get me to safety. Got back to designated garage then dropped me home which was an 8 mile round trip out of his way 5stars r not enough true legend THANKYOU 👍👍👍👍👍

Elliott, Matt and Dan are amazing. Very good timely communication. The agent Dan was polite, friendly and efficient. Thank you so much.

Please thank Jay he came out and helped on a callout for my Renault Captur he was a lifesaver, fixing a loose battery termination so we could drive home safely.

James was highly professional, personable, pleasant and polite. He's a fine example of how one does one's job.