My experience with GRS has been excellent. I was rescued by Danny who was very professional and very good at her job in speedily getting my car off the busy dual carriageway in rush hour. I also left... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
GRS and Daniel in particular are brilliant and went above and beyond to get us back on the road. We were faced with the prospect of being towed home from our holiday, but Daniel was persistent in ach... See more
GRS are superb Absolutely fabulous company , respectful gents over the phone, face to face Had a blow out on Upton bypass , police attended assisted in minutes , followed by GRS ten mins later... See more
Company replied
Hybrid Range rover battery went flat (from having the emergency lights on after a puncture - seriously!). Range Rover refused to help (apparently warranty was expired a few days earlier). Called... See more
Company details
Information provided by various external sources
Local Breakdown, Recovery and Vehicle Transport Company covering the Dorset and Hampshire area, local to Bournemouth, Poole and Christchurch.
Contact info
Unit J, Elliott Road, Bournemouth, BH11 8JR, Bournemouth, United Kingdom
- 01202 593939
- sales@grsrecovery.co.uk
- www.grsrecovery.co.uk
4.9
Excellent
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic
Absolutely fantastic, was not sure what to expect when I had to have my BMW recovered due to a faulty starter motor. The service was excellent so much care taken of my car down to making sure the wheels were not curbed when loading nothing was taken for granted recovery vehicle moved to get in line with my car twice. Very friendly driver, just great all round customer service. Thank you GRS I would not hesitate to recommend you.
December 19, 2019
Unprompted review
Reply from GRS Recovery
Thanks so much Andrew
Flawless
Could not have asked for a better service from GRS. Adrian picked me and my car up from the side of the duel carriageway after my headlights blew out. Very professional and friendly service. Was taken to their HQ where Gary made me a coffee and sorted a courtesy car. My car was delivered to my house the following day.
Absolutely flawless, thank you!
April 24, 2019
Unprompted review
Reply from GRS Recovery
Thank you Guy!
Thanks to Jason and GRS Recovery
Thanks to Jason who walked the extra mile with his tow/recovery this morning, from him offering the use of his wifi connection in the cabin to him getting the vehicle safely into a very tight destination. Excellent job!
August 13, 2018
Unprompted review
Reply from GRS Recovery
Thank you :)
Thank you for arriving today promptly…
Thank you for arriving today promptly and taking my motorbike to the garage. Your driver was most helpful and pleasant.
April 17, 2018
Unprompted review
Reply from GRS Recovery
Perfect, thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.