GSFCarParts.com Reviews 

Excellent service ordered online for collection, goods waiting on arrival no fuss

I ordered some spark plugs 5 weeks ago which were in stock to collect next day. I went to collect and they weren’t in stock. Come back 2 days later to collect them as I was away with work and they had cancelled the order. I used “loyalty” points on the order but I cannot get the points back even though the order didn’t go through and was cancelled by them! I have emailed customer services 10 times and each time they say they will be restored shortly. That’s “loyalty” for you. Avoid, they obviously don’t care about the “loyal” customers.

Went to GSF Bridgwater today to return a faulty car battery that I had ordered from Ebay shop. Ash and Caleb in the shop were outstanding I thought that as I had ordered through Ebay they would not allow me to return the battery via the shop but in fairness they could not have been more helpful. They apologised and asked after my sons welfare (battery acid on hand due to battery leak). They proceeded to issue me with a new battery to replace the leaky one and sorted out a refund for my inconvenience.
Outstanding customer service from Ash and Caleb GSF Bridgwater.

One person serving and a queue whilst five or six staff standing around chatting. Not great! No apology for wait. Are customers important?! Parts okay when eventually got them!

AVOID ORDERED PRODUCTS THAT STILL HAVENT BEEN DELIVERED REACHED OUT TO CUSTOMER SUPPORT NO REPLY

The parts didn’t turn up on time and they had to re order bits so was very pointed

website wasnt clear on the part said there where options looking at the specs there was not options I went in to the store to confirm and then he wanted to charge me more than the website, wouldnt confirm the part number and wouldnt match the price said he had to confirm the part and I would never have known the right part if he hadnt stood for 10 mins checking he was there 3 mins if that. in the end I left that store and ordered it from an alternative store and collected chorley branch the service very poor preston sorted it no problem if it wasnt for preston you would have lost a repeat customer

Very helpful ordered afternoon in by 9 following morning, other car factor not listed exhaust part your company In stock plus parts cheaper

Very expensive as OEM parts on top of it staff is very unprofessional, swearing at the system, took them 1 hour to find the part ordered a day before, no email confirmation for arrival so I just had to guess when to pick it, the customer service operators behind the desk look like they're owning the place bunch of clowns. Very disappointed wouldn't choose them again.

Great prices. Convenient way of buying spares!

Ordered my new wiper blade from them on the previous evening it was there 8.30am the next day when I picked it up superb service will definitely use GSF car parts again 🙏

Easy to order and collect with a good price. Confirmed option correct when more than one variant is possible

It was just easy, ordered on the website used click and collect. Paid for item on the website went and picked it up. Store easy to find and get to. Staff friendly and efficient. Item I picked up is good for what I needed. Couldn’t fault any of the experience.
Thank you

The order was very simple to administer

Easy to collect at an acceptable price

Ordered part online wrong part suppied had to take part back new part was nearly twice as dear

I went on line bought a battery and it was the wrong one,so they changed it no problem and got my refund back of the one on line very quickly great help thank you guys