Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees
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See what reviewers are saying
GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more
Company replied
Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.
Company replied
Handled covid terribly. Was laid off when it hit and now someone else has my job? Please do not reach out - save it.
Company replied
Company details
- Bathroom Remodeler
- Architect
- Construction Company
- Day Spa
- Furniture Store
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
Information provided by various external sources
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Contact info
1324 Wyckoff Road, 07727, Wall Township, United States
- 732.938.6675
- contactus@gstile.com
- www.gstile.com
2.7
Poor
775 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Garden State Tile
Thank you so much for the great review. We appreciate your loyalty and are happy to service all of your customers with their design selections.
Excellent service very knowledgeable…
Excellent service very knowledgeable staff and superior quality.
November 5, 2019
Unprompted review
Reply from Garden State Tile
We appreciate the 5 stars and love that you were so happy with the service and quality of the products. Thanks for taking time to let us know!
Great to work with
Great to work with. Very helpful and helped me in the decision making process. Got product in right away once ordered.
November 5, 2019
Unprompted review
Reply from Garden State Tile
Our goal is to help and guide you through the renovation process and hopefully make it a little easier, and it seems like we did just that! It is also great to hear the product arrived on time to avoid any delays. We hope you love your space and also like to see pictures of the finished area so we can share on social media. Please be sure to stop by the showroom and share them!
If I could give more stars I would !
If I could give more stars I would !! Very happy with my choice that Glen helped me with. I told him my style and he showed me exactly what he thought I would like. Will be going back next year to Glen for the other bathroom tile.
November 5, 2019
Unprompted review
Reply from Garden State Tile
Glen has been a part of Team GST in Wall for over 17 years and his knowledge on the product is second to none. We love that you will be coming back to visit, we appreciate the loyalty and repeat business. We will be sure to let both Glen and his manager know you had such a great experience!
Most excellent service by our advisor
Most excellent service by our advisor, a pleasure to work with
Karen and Peter Brady
November 5, 2019
Unprompted review
Reply from Garden State Tile
How awesome to hear this! We appreciate the review and hope that you come and see us again!
The tiles them selves were very good…
The tiles them selves were very good quality but unfortunately they didn’t arrive in a timely matter and I had to go back several times
November 5, 2019
Unprompted review
Reply from Garden State Tile
Many apologies that there was a delay in getting the material to you. We do try to make sure we meet the expectations of both the quality of the product and the timeline, and sometimes things do happen and we don't do that as well as we would like. We hope that you give us another opportunity to get it right the first time. Feel free to contact me with some additional details if you have time so that I can make sure we address them so that it doesn't happen again. My cell phone # is 609-505-0939 or you can reach me via email @ ciacometta@gstile.com. I look forward to hearing from you.
GST have great product selection and…
GST have great product selection and options for tile and accessories trade w/ delivery options too.
Some of the price sheets are inaccurate and I have had to purchase more product than intended or quoted to my client- unfortunately.
The staff is friendly, and helpful. However,
staffing has had a lot of ongoing turnover challenges which can cause a lot of delays in getting correct information, details, deliveries. Remodeling is always dealing with someone's deadline, so that can be an issue at times.
November 5, 2019
Unprompted review
Reply from Garden State Tile
Thank you for taking time to let us know where we have let you down. We are striving to make each transaction the best it can be and are working hard to get there. We appreciate your loyalty and all of the business you give us, and be assured we are focused on getting the right staff to make sure that happens soon.
Very pleasant to work with.
November 5, 2019
Unprompted review
Reply from Garden State Tile
Love the 5 star review! Thanks for allowing us to help with your renovation project.
We had a great experience with Garden…
We had a great experience with Garden State tile. Would highly recommend to all. They provided great selection and knowledge, and the pricing was excellent.
November 5, 2019
Unprompted review
Reply from Garden State Tile
We do try to make sure that we have a large selection of products in all price categories, as well as some great sale items to select from. We love when the customer finds exactly what they were looking for at the right price so that we can help bring the vision you have to life. Thanks!
GST Columbia
My experience with Nikki to create our kitchen backsplash at GST in Columbia has been amazing! The showroom is beautiful and the team has been so helpful by walking me through the process every step of the way. I will definitely be using GST for other home projects in the future!!
October 29, 2019
Unprompted review
Reply from Garden State Tile
We are so glad to hear you visited our new Columbia showroom and loved it! We look forward to seeing you for any future projects, we would love you to spread the word about our high level customer service and product selections.
Princeton location = amazing
Nicole in the Princeton location is amazing. She has spent hours with me honing our selections, advising on materials, colors, costs, and more. An above and beyond experience. Highly recommend.
October 28, 2019
Unprompted review
Reply from Garden State Tile
Thank you for the wonderful review of Nicole and her patience while you made your final selections. Sounds like your project met every expectation you had! We will be sure to share this with her, and hope to see you for the next project.
Debbie is fantastic at customer…
Debbie is fantastic at customer service. She found me a rare tile to match already existing in my home. She is great at project management. A+ experience. I will buy from Garden State Tile again.
October 25, 2019
Unprompted review
Reply from Garden State Tile
So happy to hear we were able to find you what you needed! We will be sure to let Debbie and her manager know how happy you were with the service. We look forward to seeing you again soon!
Brittany is absolutely terrific to work…
Brittany is absolutely terrific to work with!
October 24, 2019
Unprompted review
Reply from Garden State Tile
Brittany has been such a great addition to our company! Thanks for taking time to let us know how great your experience was with her.
GREAT EXPERIENCE!
GREAT EXPERIENCE!! SALESLADY WAS VERY HELPFUL AND SHOWED US WHAT WE WERE LOOKING FOR. PRICE WAS RIGHT. EVEN GAVE US A NAME FOR INSTALLATION OF OUR BACKSPLASH AFTER WE WERE HAVING TROUBLE FINDING ONE AND HE DID A VERY GOOD JOB. HIGHLY RECOMMEND EVERYONE.
October 24, 2019
Unprompted review
Reply from Garden State Tile
WOW!! Sounds like we really exceeded expectations for you which is great to hear. We are happy to hear we were also able to provide you with a good recommendation, we know how hard it is to find reliable tile installers.
Great service and professionalism!
October 24, 2019
Unprompted review
Reply from Garden State Tile
Thank you very much for the 5 stars! We do strive for a high level of service and pride ourselves on being able to provide a great experience for the customer.
Staff very helpful
October 24, 2019
Unprompted review
Reply from Garden State Tile
We appreciate your feedback and are happy to hear you were treated well during the process.
Reply from Garden State Tile
This is great news! Thank you for sharing and thanks for the 5 stars!
Carolyn was amazing
Carolyn was amazing. She was very helpful and patient while we were picking out bathroom tile. She guided us in making our vision come to reality. We would use them again and again. Awesome job!!
October 17, 2019
Unprompted review
Reply from Garden State Tile
We can't wait to help you on the next project! Carolyn will be ready and willing to bring another vision to life for you. Thank you for the loyalty, we appreciate your business.
Great customer service
The best part of my experience was the professionalism attention and care provided by Amanda Klein. She took time to listen and translate my needs into a product my wife and I love.
I visited other tile design centers including Joanna Hudson but customer service at Garden State was superlative. I highly recommend.
October 17, 2019
Unprompted review
Reply from Garden State Tile
Thank you George for taking time to let us know how awesome Amanda was. We will be sure to pass along the information to her Manager. Please visit us for the next renovation!
Too notch service & nice selectionat
I recently renovated a 6ba/3.5ba house. The service at GST was top notch, and the selection of tiles was also great. However, prices were not as negotiable as expected, so I couldn't simply buy all my tiles from them. For example $7/sqft at GST vs less than $2/sqft at a big box home improvement store for the same exact tile.
October 17, 2019
Unprompted review
Reply from Garden State Tile
We appreciate the business you were able to give to us, and we do try to have a large variety of pricing, quality and material available to our customers for all budgets. We also try to bring in a very different selection that what is sold at the big box stores.
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