Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees
Company replied
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Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees
Company replied
GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more
Company replied
Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.
Company replied
Handled covid terribly. Was laid off when it hit and now someone else has my job? Please do not reach out - save it.
Company replied
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
1324 Wyckoff Road, 07727, Wall Township, United States
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Garden State Tile is the place for all your tile projects! Great service and professional staff! Glen is terrific!

Reply from Garden State Tile
The widest selection of uniquely beautiful tile available! Great customer service.

Reply from Garden State Tile
Showroom staff was very accommodating and patient with me an my wife as we browsed through the many available options for our 3 season room renovation. The job turned out beautifully and despite the fact that the quantity of tile purchased was overestimated we had no problem at all returning the unopened boxes.
Won’t hesitate to shop there again for our next tile project.

Reply from Garden State Tile
We spent a lot of time searching for backsplash tiles with no luck until we walked into Garden State Tile. The selection of products were awesome and our customer service representative Michelle was fantastic! She went above and beyond and we couldn’t be more pleased! Thank you for our wonderful experience and helping to make our kitchen look beautiful!

Reply from Garden State Tile
Good place to look at tiles and make selections. Helpful staff to answer questions.

Reply from Garden State Tile
My wife and I worked with Kim Ney to select our kitchen's new backsplash and grout color. She did a great job showing us the different options. We left very happy with the final decisions.

Reply from Garden State Tile
I love the selection at GST! I also love that there is something new to see every time I come in! What I love most of all is that Bonnie knows my style and contacts me personally when she knows I will love a new addition :)

Reply from Garden State Tile
Love the customer service and the products.

Reply from Garden State Tile
The sales person, Margaret was helpful, knowledgeable and
'just lovely.'
We were concerned,
" we had a bathroom counter done in a previous home
and the backsplash looked awful because the lines in the marble
weren't coordinated".
She did what she said she would do and went to the cutters and made sure we had a beautiful counter.

Reply from Garden State Tile
GS Tile has a great selection and Bonnie makes the experience seamless. I highly recommend!

Reply from Garden State Tile
Working with Jennifer has been a pleasure and she had great ideas for different options for tile and wood flooring in my new condo. Highly recommend her!

Reply from Garden State Tile
Omar, the manager of the North Plainfield, NJ store is top notch. The company is very lucky to have someone like him!!
He is extremely knowledgeable, clearly willing to help his customers and a terrific resource.
The store selection is amazing as well, but Omar is the star attraction for sure. Thank you.
Friendly, knowledgeable staff that made our search for a special tile to complement our very unique granite top. I cannot say enough about selection, price and great advice we received.
On time shipment to the store and easy pickup. Thank you and wish we had found you all much earlier in our house build!

Reply from Garden State Tile
Karen was Very helpful throughout whole process of choosing tile. Delivery was on time also!

Reply from Garden State Tile

Reply from Garden State Tile
Thank you for the attention and detail… Communication and honesty.

Reply from Garden State Tile
I visited the Philadelphia show room and I was assisted by Amanda K. She was extremely helpful and a great resource for potential material for my bathroom.

Reply from Garden State Tile
good selection and great customer service!

Reply from Garden State Tile

Reply from Garden State Tile
Steele is the best! She was very patient while me and my husband looked at almost every piece of tile in the showroom! I love Garden State Tile and our bathroom remodel turned out beautiful!

Reply from Garden State Tile
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