Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more
Company replied
Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.
Company replied
Handled covid terribly. Was laid off when it hit and now someone else has my job? Please do not reach out - save it.
Company replied
Company details
- Bathroom Remodeler
- Architect
- Construction Company
- Day Spa
- Furniture Store
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
Information provided by various external sources
Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.
Contact info
1324 Wyckoff Road, 07727, Wall Township, United States
- 732.938.6675
- contactus@gstile.com
- www.gstile.com
2.7
Poor
775 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with Whitney
Great experience with Whitney. She was helpful and changes were not an issue.
The guy loading my material found one item missing. This was handled quickly and I had the item the next day.
January 22, 2020
Unprompted review
Reply from Garden State Tile
We're so glad you had such an incredible experience with Whitney and that any issues and changes were resolved swiftly! Thank you for the 5-star review - we hope to see you again soon!
Emily is Fantastic to work with and has…
Emily is Fantastic to work with and has great design ideas!
January 21, 2020
Unprompted review
Reply from Garden State Tile
Thank you for your 5-Star review, Beth! We are overjoyed to hear that you had such a wonderful experience with Emily in our Charleston showroom. Having a highly skilled team of knowledgable design consultants such as Emily helps us make our customers' design dreams come true!
Awesome team!!!
Awesome team!!!! Glen is the BEST!!!!! Listen and provide a very positive experience. Thank you!!!
January 21, 2020
Unprompted review
Reply from Garden State Tile
Thank you for your 5-Star review Linda! We're very proud of our renowned customer service and are so glad to hear that you had a great experience with Glen and the Garden State Tile Wall team. We hope to see you again soon!
Great experience working with the…
Great experience working with the people at Garden State in Wall Township. Highly recommend Garden State Tile
January 15, 2020
Unprompted review
Reply from Garden State Tile
Thank you for your 5-star review and recommendation! We are so glad you had such a great experience at our Wall showroom .
warehouse materials
warehouse materials need to be double checked for flaws before releasing to customer (doesn't see flaws as well as a contractor). Description of materials on invoices needs better descriptions in case of exchanges / additions / returns. Otherwise, quite satisfied.
January 14, 2020
Unprompted review
Reply from Garden State Tile
Thank you for your review and feedback! We're glad to hear you were satisfied with your experience at Garden State Tile. We appreciate you voicing your concerns regarding warehouse materials and invoices, as we're always looking to ensure our concierge service lives up to its renowned reputation.
Michelle has been invaluable
Michelle has been invaluable! Found just what I needed with everything handled professionaly and at a price I expected to be much higher.
January 14, 2020
Unprompted review
Reply from Garden State Tile
Thank you very much Bobby! We're so glad you had such a wonderful experience with Michelle and our Savannah showroom. We hope to see you again soon!
They were great to do business with and…
They were great to do business with and Danielle & the other women (Carrie, Casie?) in the office were great help.
January 11, 2020
Unprompted review
Reply from Garden State Tile
Thank you, Tom & Ramona! We appreciate your 5-star review and hope to see you again at the Wall Showroom soon!
Great Tile Store
Huge selection of products, friendly helpful service.
January 11, 2020
Unprompted review
Reply from Garden State Tile
Thank you for your 5-Star review! We're so happy you had a great experience at our Bethlehem showroom and enjoyed our vast selection of products.
Reply from Garden State Tile
Thank you for your 5-star review Karen! We are so glad you had a great experience with Emily at our Charleston showroom.
Stuck with tile
Was not told I could not return tile I ordered , so now I am stuck with it. Bad way to start off with a company.
January 7, 2020
Unprompted review
Reply from Garden State Tile
Hello Cindi. We apologize for any miscommunication on the product that was purchased. There are certain items that we cannot take back depending on the product, some of that are sale items that are marked down as clearance and other times it might be material that the vendor will not take back. Please reach out to me when you have a minute to see if there is anything we can do. 732-809-5626.
Great selection & service
Great selection, and sales person was very helpful. I got my order on time and when I was supposed to. I would highly recommend Garden state tile.
January 7, 2020
Unprompted review
Reply from Garden State Tile
Thank you so much for your 5-star review and recommendation! We're so happy to hear you enjoyed our product selection and concierge service.
This place is amazing
This place is amazing. There you can find all the necessary things for relaxing and feeling better. What is more, there is a variety of spa procedures. I really like this place and I will definitely visit this place sagain.
December 18, 2019
Unprompted review
Reply from Garden State Tile
Thank you, we appreciate the review and look forward to your next visit.
Linda was extremely helpful and patient…
Linda was extremely helpful and patient with us as we had multiple changes throughout our selection process. The tile looks amazing and we are super happy with the outcome.
December 12, 2019
Unprompted review
Reply from Garden State Tile
Thank you so much for the review and we are happy to hear that we were able to assist with all the changes.
Very helpful with my questions about…
Very helpful with my questions about the product they sell. I'm very please.
December 12, 2019
Unprompted review
Reply from Garden State Tile
We appreciate the feedback regarding the product, we do try very hard to make sure we have a lot of choices for our customers. Thank you for your business, we appreciate it.
They have so many gorgeous tiles…
They have so many gorgeous tiles located in a beautiful showroom. I found the perfect tile for my kitchen.
December 6, 2019
Unprompted review
Reply from Garden State Tile
We are so glad that you found our showroom so inviting and were able to find what you needed for your kitchen! Please be sure to see us for any future projects you might be working on.
Andrea was patient and had great ideas…
Andrea was patient and had great ideas . Can't wait to see finished product .
December 5, 2019
Unprompted review
Reply from Garden State Tile
We can't wait to see it also! Please stop in when it's completed and share the photos with Andrea, we love to post them on our social media platforms. Thanks for the wonderful review.
Very helpful staff
Very helpful staff, we had a great experience and would use again.
December 5, 2019
Unprompted review
Reply from Garden State Tile
Thank you for letting us know everyone was helpful and your experience was so awesome that you will come back and see us on the next project! We love our loyal customers and appreciate all of the referrals we get from them.
You always have the best tile and the…
You always have the best tile and the best people helping me to find a great tile within my budget
November 30, 2019
Unprompted review
Reply from Garden State Tile
Thank you so much for the wonderful review., and are thrilled that you are always able to find something that fits in the style and budget you are looking for.
Garden State has the best selection of…
Garden State has the best selection of tile. It can be overwhelming on choosing what works best, it's helpful to have a knowledgeable staff to help. Michelle is so awesome in helping put together selections.Your project is guaranteed to be beautiful. Highly recommend
November 29, 2019
Unprompted review
Reply from Garden State Tile
Another 5 star review for Michelle! Thank you so much for letting us know how awesome she was in helping you get the project completed. Please stop in with some finished photos to show her.
Great company
Great company. Great service. Extremely knowledgeable and helpful.
November 29, 2019
Unprompted review
Reply from Garden State Tile
5 stars on everything! Thank you for recognizing the high level of service we aim for in each customer's experience. Looks like we hit it this time for sure.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.