GTXGaming.co.uk Reviews 

1,422
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional service quality. Customers frequently highlight the dedicated staff and support team for providing prompt, extremely friendly, and highly knowledgeable assistance during various troubleshooting steps. People are especially happy with the smooth user experience, rapid setup processes, and reliable day-to-day server performance. Many users mention that getting assistance is fast and straightforward, making it easy to resolve any technical difficulties. However, some reviewers were not happy with unhelpful support responses, poor communication regarding updates, and unfulfilled service listings. A few other people also felt that standard plans suffered from frustrating server performance issues, unexpected crashing, and restrictive limitations.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their exceptional competence, friendliness, and... See more

Service

People report positive experiences with service, highlighting fast response times and helpful staff members... See more

Customer service

Clients share positive opinions on customer_service, noting that support agents provide fast, helpful, and... See more

Response time

Customers consistently report positive experiences with response_time, praising the exceptionally fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fantastic server... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I Have Catologued my review for a later time, if needed, Thankfully the CEO of Gtx, Matt is a very reasonable man. If you have any issues, reach out to Matt, obviously his a busy man, So may not b... See more

Rated 5 out of 5 stars

GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve... See more

Rated 5 out of 5 stars

So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother t... See more

Rated 5 out of 5 stars

Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following >>I was serviced swiftly and thoroughly from start to f... See more


Company details

  1. Gaming service Provider

Information provided by various external sources

We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,422)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Work Jamie Redpath. Thanks for Helping

Jamie Redpath helped me in getting back into Ark. Ark had been doing some crazy things and it effected the GTX server. They literally was waiting with me and helping me for about 45min. to an hour. Even allowing me time to log in (which took 20 min.) as well as my friend. Very very helpful. I only want them to help me. That's how good they were.

August 24, 2025
Rated 5 out of 5 stars

Fantastic service.

Great value and reliable service. The staff helped me out on many occasions and guided me through areas I didnt understand.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

My experience with GTXGaming has been extremely disappointing, especially for hosting a 7 Days to Die server. The service is plagued with constant issues like frequent crashes, performance drops, and inexplicable server restarts. What’s worse is the severe lack of transparency: there’s limited or no access to important logs, and the control panel feels restrictive and outdated. Trying to troubleshoot is nearly impossible without proper access, and support responses are often slow or unhelpful. Hosting a modded server or even just managing a stable vanilla experience with them is frustrating and unreliable. I would not recommend GTXGaming to anyone serious about running a 7 Days to Die server.

They also deleted my old review, because they weren't able to help me with the server issues, after I replied to the support as they asked.

August 21, 2025
Unprompted review
GTXGaming.co.uk logo

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Rated 5 out of 5 stars

Great support

The support was quick and very competently able to help me with issue. They could resolve it very fast to my satisfaction. Mr J. Redoath has been very competent and patient in helping me with my issue.

August 18, 2025
Rated 5 out of 5 stars

Quick and helpful service

Had a small hiccup when starting my first server and Tom Hancock walked me through what to do and had my problem solved quickly. Appreciate the prompt and helpful attention to my issue

August 17, 2025
Rated 5 out of 5 stars

Jamie Redpath is the pro we all want...

Jamie Redpath was extremely patient and professional. He helped guide us through a server issue that was causing some stress. As it turned out, part of the problem was on our end and part on the server side. Jamie calmly helped us find and correct the issues and kindly assisted us with a memory issue that we didn't even know we had! Would that all CS pros where as knowledgeable and patient as he.

August 16, 2025
Rated 5 out of 5 stars

Reliable Hosting with Exceptional Support!

GTX Gaming has hosted my DayZ server for years, and their service has been outstanding. Support is always fast, helpful, and professional, with competitive pricing and reliable performance. Highly recommended!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service Experience

We originally switched over to GTXGAMING due to bad customer service elsewhere. I purchased a few ARK Servers and had no issue with them getting online;
At first the GUI was a little confusing and setting up a cluster was becoming tedious. I sent an email to support where I thought I would be waiting at least 24h for a response and to my surprise I received an email within 6 minutes confirming with me what to do in order to get the cluster set up.

I had a few queries where I've reached out to support with what I felt to be rather minor and they have always done their best to assist me in a timely manner.
The support team are great and I would highly recommend this website for all your gaming hosting needs!
GUI - (Graphic User Interface)

August 12, 2025
Rated 5 out of 5 stars

⭐ Outstanding Support Moving My Palworld Server: Jamie Redpath Was Incredible

I recently migrated my Palworld server from another host to GTXGaming, and the experience was nothing short of fantastic all thanks to Jamie Redpath.

Jamie was incredibly helpful, patient, and responsive throughout the entire process. Not only did he assist with the migration itself, but he also answered every single question I had (even the ones that were a bit outside the typical scope) with clear, simple explanations that made everything so much easier.

It’s rare to find support that genuinely goes above and beyond, but Jamie absolutely delivered. Thanks to him, what could have been a frustrating transition turned into a smooth, stress-free setup. I’m now running my server confidently and efficiently thanks to his guidance.

If you're considering switching hosts or setting up your own server, I highly recommend GTXGaming, and if you get the chance to work with Jamie, you're in excellent hands.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

James knott Is a hero

James knott deserves a raise, My buddies and I have spent countless hours trying to set up a server and import our save with mods. We went to 3 different hosts that all failed to get anything run. James guided me through the set up then spent maybe an hour and got this running perfectly. He has been patient and helpful along the way. From I to the 7 others in this Space engineers save we thank you James knott and you deserve all the joy and raises in the world.

August 1, 2025
Rated 5 out of 5 stars

The Best Customer Service

I'm fairly new to coding and it's very difficult for me. However my experience with GTXGaming has been nothing but excellent when it comes to customer service. I get clear and fast answers the second i have any questions. Today, James Knott helped me answer some questions about differences between server options that i was struggling to understand. He explained them to me in the exact way i needed to hear and answered my questions with ease. The question wasn't urgent yet i received an answer within minutes. And almost every one of my tickets are resolved this fast. I have not had any other service, even outside of gaming be so fast to help with questions, even non-urgent ones! This kind of customer service is what keeps me here. Couldn't express how grateful I am because tech problems can be so frustrating sometimes! And James responds to me within minutes and to each one of my replies as well. Truly remarkable and exceptional. I owe a lot of my saved time to him, as i would be scrambling for answers elsewhere. Thank you very much!

July 31, 2025
Rated 5 out of 5 stars

Super quick and helpful support, even during "rush hour"

I am renting a Space Engineers server from GTX Gaming and have been very happy with it so far. The UI is a bit clunky and not super intuitive, but once you get the hang of it, you really appreciate the depth it provides. Performance-wise there's also nothing to complain about, even with our mod-heavy setup.
The one time I encountered an inexplicable problem and contacted support, I got a response in minutes from a nice fellow, Jamie Redpath. He helped me from start to finish, beginning with eliminating the usual suspects and then fixing it from his side, all in less than 30 minutes. And all that at around 8 in the evening!

July 31, 2025

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