I spoke to Edwin today who made this Loan process the easiest I have ever known He was professional and had an excellent telephone manner A very nice man and company and I would not hesitate to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you Tom for facilitating my loan. Guarantor my loan has been amazing,very good customer service,patient,considerate and top notch service. The loan process was seamless and fast. You are simply... See more
The process is too long considering that you will be dealing with your existing client already .Most of the questions tends to be a lot of repetition it will be best if you reduce some aspects.l am th... See more
My experience was great. It was excellent too. I was able to get the loan right on that same day of applying. Thank you so much. I highly recommend people using your organisation. I had an amazin... See more
Company details
Written by the company
Guarantor My Loan is a loan lender with a difference, providing affordable guarantor loans to borrowers in the UK. Founded in Norwich and trading since August 2014, we have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
Written by the company
Contact info
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, United Kingdom
- 01603 391013 or 01603 391136
- customerservice@guarantormyloan.co.uk
- www.guarantormyloan.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really trusted the company and very…
I really trusted the company and very good customers working on
August 21, 2026
Unprompted review
Great Service
Edwin sorted me out with my loan and done everything he could to get me the deal. Top lad
August 21, 2026
Unprompted review
Very helpful and thorough
August 20, 2026
Unprompted review
Edwin was able to attend to me…
Edwin was able to attend to me perfectly. And he was very good with his job
August 19, 2026
Unprompted review
Very clear and helpful
August 18, 2026
Unprompted review
My experience with Guarantor my loan…
My experience with Guarantor my loan was great. I want to sincerely thank Edwin, for his patience and efficiency in assisting me with my application. Edwin showed professionalism and support throughout the process and it was greatly appreciated.
August 17, 2026
Unprompted review
Thank you Edwin for your professionalism
Edwin was very patient and took me through the process and clarified my concerns.very professional and knowledgeable. Fantastic customer service
August 14, 2026
Unprompted review
Amazing experience
What an amazing company to deal with specifically Edwin from the start to the end of the process went above and beyond especially with empathic with the whole situation I’m in and past thanks again and I will be highly recommending this company to family and friends
August 13, 2026
Unprompted review
Absolute amazing company
Absolute amazing staff, they really helped me sort all my debts into one smaller payment instead of my whole paycheck, would Absolute recommend for anyone, really friendly staff as well as helpful definitely was a smooth process.
August 13, 2026
Unprompted review
kwame has been very helpful the whole…
kwame has been very helpful the whole time,makes you feel comfortable when you are on the phone answering all your questions etc,lovely person
August 13, 2026
Unprompted review
Absolutely dreadful
Absolutely dreadful. Continual calls from an AI person who did not seem to understand details like the fact that the process had already been completed - two days in succession after completion.
August 12, 2026
Unprompted review
Really easy to deal with
Really easy to deal with, came up with ideas to help manage my overall credit commitments and processed everything quickly and professionally. Kwame was great and helped throughout the process.
August 12, 2026
Unprompted review
Kwame has been great help…
Kwame was very helpful with this loan application. Took me through the application and then also called to check up on me to see why there was a delay with some other parts of the application.
August 12, 2026
Unprompted review
Very nice and polite people they made…
Very nice and polite people they made it a easy and pleasant transaction I would recommend to all 5 stars
August 12, 2026
Unprompted review
From start to finish the whole process…
From start to finish the whole process was easy. Edwin was amazing and very understanding he was happy to help and answered any questions I had. Highly recommend
August 12, 2026
Unprompted review
Tom was exceptional all through the…
Tom was exceptional all through the process, explaining the entire process and what needed to be done
August 7, 2026
Unprompted review
They explained it well and were quick…
They explained it well and were quick and truthful
August 10, 2026
Unprompted review
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