Superb, swift service and, given we went for a high quality vehicle, very good value for money. Pick up and drop off were very simple, no pressure to take on unnecessary insurances. The car itself was... See more
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Mais do que uma rent-a-car somos um companheiro de viagem, uma forma sustentável de conhecer novos lugares e uma escolha sólida na hora de alugar um carro.
Contact info
Avenida Severiano Falcão 3, 2685-379, Prior Velho, Portugal
- +351 210 100 210
- customerrelations@guerin.com.pt
- www.guerin.pt
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No silly games to extract money from…
No silly games to extract money from the arrangement. Io have struck this with too many car rental companies. I would recommend Guerin for their honesty in the process.
Overall Booking Experience
Booking process is very efficient. The help at the airport also very good. However the pick-up and drop-off take a lot of time so, be prepared!
Great customer service good quality…
Great customer service good quality cars been using Guerin car hire for some two years and would recommend them to anyone.
Very kind and friendly employees when…
Very kind and friendly employees when we picked up our car. Same opinion we had after a few days when we had a problem with wheel (tire pressure leak), so we came back to rental center in airport to fix this issue. Just got a new car in a minute and all was resolved. Everything was quick with smiley faces. No problem at all.
Everything was so easy
Everything was so easy, the pick up the return and the staff. Keep up the good work.
Would happily use Guerin again.
I filled in the pre-arrival online form, which did speed up the collection process somewhat, so the whole collection experience was much faster than is normally the case with hire cars. Car was nearly new and in good condition. Drop off was also timely. Would happily use Guerin again.
We decided to rent a car last minute
We decided to rent a car last minute. When we got to Guerin shop at Lisbon airport we were quickly attended by the staff who guided us through the reserving process online. We took in total 30 minutes from the moment we got to the stand to the moment we left with the car, and that was without a reservation. Overall, great staff, easy booking process and the car was in great conditions. Would definitely recommend.
Solid experience
We rented a car for 9 days in Madeira. Getting the car after arriving in Funchal was really easy. Employees are doing a good job by providing valuable service. Sometimes not that friendly, but I guess thats how you become, when having new tourist arriving every few minutes.
The car we got had a lot of scratches, so we where a bit confused at the beginning - the employee told us to make a lot of pictures and all would be good. The car overall was good, only issue we had, was too less engine oil. We had to get some on one of our trips from a gas station (after calling support and clarifing our issue). We got the spend money for the engine oil back, when we returned the car.
Overall can recommend, although it was not perfect.
Good, reliable rental company
The rental process for pick up and drop off is fast and efficient. Cars are clean and in great shape. They are also quick to respond if there is an issue with a car. Overall very pleased.
One of the best car rentals
You need to do the check in. So nobody is forcing you to get an insurance from the company. Quickly pickup and quick delivery.
Only check the car well before you leave. Our car has had a lot of damage. But at the delivery the guy didn’t say anything about that.
I received the car quickly
I received the car quickly, and the return process was also fast. The car was in good condition and ran well; although it wasn't the exact model I had booked, it was similar. I am satisfied.
Good clean car, nice staff, fast check in
Good car, clean, Nice staff and reduce time on check in and out. I recomend!
Verry good
The People where very kind and hulpfull, car was in excellent condition
Friendly, quick and smooth...
The rental process was smooth. They had staff to explain what I needed and what I was signing, especially since driving in Portugal was new to me. The car was new and clean and it was also conveniently located at the airport. Will rent from them again for sure. Obrigado
We have used Guerin for a few years…
We have used Guerin for a few years now, I very much like their pre-registration and as a result, their speedy collection process. The staff are always friendly and helpful. The cars have always been modern and in most cases very new. Altogether one of the best car hire experiences I have had at Faro airport over the last 45 years of going there. Well done.
Everything was fine
Everything was fine, professional service for good money.
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