Guild EnergyReviews 

143
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sent my gas renewal to Craig and Kyran and they came back to us within 24 hours with a huge saving on my current supplier. All done efficiently and wrapped up in a couple of days. Recommended!

Rated 5 out of 5 stars

Hannah has renewed all my energy contracts for many years, I would never use any other broker. In recent years she has saved me ££££'s by renewing contracts in time to avoid the huge increase in pri... See more

Rated 5 out of 5 stars

Helpful and professional from start to finish. We've used Guild Energy for many years for multiple properties. Guild not only do the shopping around and present clear findings but provide us with ma... See more

Rated 5 out of 5 stars

John Galvin gave it to me plain and simple with no industry jargon, he is an absolute superstar, I've never met anyone as proactive and forward looking in this industry. He scours contracts incred... See more

Company details

  1. Consultant

Information provided by various external sources

We are masters of our craft and want to share our knowledge of the Utility (Electricity, Gas & Water) markets and negotiate the best utilities package for your business. Call 01772365365


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

We have used Guild Energy a couple of times now and have always liaised with Ashley who has been super! Nothing is ever too much trouble and she is always on hand to answer any questions and never makes you feel like any question is a bad one! Ashley provides excellent customer service and is a real credit to Guild Energy. Competitive pricing too!

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to end. Nothing was ever too much trouble and Stephen Cavanagh worked hard to get us the best deal. Everything was fully explained before I signed the 3 year energy contract. I would recommend Guild Energy.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Electricity contract renewal

Stephen Cavanagh of Guild Energy has recently assisted us with our energy contract renewal. He was extremely straight forward and helpful, suggesting cost effective solutions in a pleasant, efficient manner. Would highly recommend !!

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Hannah from…

I have been dealing with Hannah from guild energy for approx 4 years now and find her very helpful and professional and would have no problem recommending her. account 7448 thank you for your help once again regards Lee allington marina

May 10, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Thank you very much for review. We are glad your are happy with the service you have received.
Emma - Operations Support

Rated 5 out of 5 stars

I have found Guild Energy to be…

I have found Guild Energy to be excellent to deal with, whether arranging numerous connections on new build flats, temp supplies for construction or one-off large supplies. Hannah France has been most helpful and arranges quotes and connections quickly and efficiently.

May 10, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Nick,
Thank you for your review. Hannah will be really happy that you are so pleased.
Emma - Operations Support

Rated 5 out of 5 stars

Great Service

Excellent customer service. Found the best rates for our Utility bills. Taking the headache out of sourcing prices ourselves.

May 7, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Barbara,
Thank you very much for your excellent review - we are so glad you are pleased with the service you received.
Emma - Operations Support

Rated 5 out of 5 stars

Accountant 15725495

Very impressed with Hannah at Guild, she is extremely honest, reliable and not pushing for the quick sale.
10 out of 10 rating from me.

May 6, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Hi, Thank you for your review and rating us 10/10! Hannah will also be really pleased with your comments.
Emma - Operations Support

Rated 5 out of 5 stars

Great service who can be trusted

Have been using Stephen Cavannah at Guild Energy for a few years now the only guy I actually trust to give me the best deals and look after my accounts .
Would hate using anyone else now .
ID CRM 5757804

May 6, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Mandy,
Thank you for your 5 star review. Stephen will be really pleased.
Emma - Operations Support

Rated 5 out of 5 stars

16143734

Hannah has provided excellent service throughout my contract renewal, always happy to answer any questions I may have and works in a very efficient and effective way.

We had the added complication of taking over a new business and Hannah dealt with this really well and has made the transition as smooth as possible :)

May 6, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Jason,
Thank you for your review. We are are glad to hear how pleased you are with the service and Hannah will really appreciate it.
Emma - Operations Support

Rated 5 out of 5 stars

Total Energy

Really happy with the experience we have had switching our offices to Total Energy. Des always quickly responds to our questions and nothing is ever too much trouble.

Guild Ref: 267803

May 6, 2021
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Evelyn,
Thank you for the review. Very glad you've had a great experience. Des will be pleased to hear how happy you are with the service.
Emma - Operations Support

Rated 5 out of 5 stars

Very happy with rapid response from…

Very happy with rapid response from Guild Energy.
Changing Energy Providers was almost seamless which I was not expecting so it came a pleasant surprise.
Would recommend to others without hesitation

March 16, 2020
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Bill,
Thank you for the great review and the recommendation!
We are very pleased you are happy with the service.
Emma - Operations Support

Rated 5 out of 5 stars

Excellent No Hassle Service

Worked with Guild for the past 2 energy reviews
They always find the best price they can and make the transaction simple to do
Steven Cavanagh is a pleasure to deal with and knows that he's talking about!

November 15, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Tracy,
Thank you for your review and for choosing Guild Energy for a second time when renewing your energy contracts. Stephen will be really pleased with your comments. Thanks again!
Emma - Operations Support

Rated 5 out of 5 stars

John Hughes was brilliant

John Hughes was brilliant, not pushy but tentative and ensured everything was just right. Checked everything was okay etc etc Excellent service all round!

November 11, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Lottie,
Thank you for the great review. Really happy to be rated excellent!
Thanks again.
Emma - Operations Support

Rated 5 out of 5 stars

John Hughes was brilliant from start to…

John Hughes was brilliant from start to finish.

He made sure I got the very best deal, and how much extra I was spending a month on electric that I did not even realise.

Constant communication he went out of his way to find the very best deal.

Running a busy business, it is hard to find the time to do this yourself, John made the process simple and painless.

I would recommend John to anyone who owns a business property

October 16, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Paul,
Thank you for your review and for choosing Guild Energy. I will pass your comments onto John who will be really pleased to hear how satisfied you are with the service.
Emma - Operations Support

Rated 5 out of 5 stars

Ashley Donaldson has been amazing in…

Ashley Donaldson has been amazing in sorting out our renewal of both gas and electricity. Her knowledge and personality have really come through when we have spoken and have made the experience of changing brokers a pleasent one. I am very much looking forward to continuing to work with Ashley and Guild.
Thank you!
Carly Harwood
Charles Tyrwhitt

September 10, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Thank you for the positive feedback. I will be sure to pass your comments on to Ashley, who will be really pleased that she could pass on her knowledge and expertise .
Emma - Operations Support

Rated 5 out of 5 stars

Honest & Genuine

Although I had never heard of Guild Energy before, My consultant was Stephen Cavanagh, I found him to be very honest and extremely helpful, He even helped review a contract that wasn't Guild. Although in the end we did not go with guild I would recommend them & Steve to anyone in the future. thanks again Steve

August 30, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Steven,
Thank you for your review. Its always great to hear that we could help, even if we didn't place your contracts on this occasion. I will pass your comments onto Stephen who will be really pleased with the recommendation.
Emma - Operations Support

Rated 5 out of 5 stars

Ashely Donaldson is outstanding as a…

Ashely Donaldson is outstanding as a Customer Services advisor for Guild, and very helpful, even when she is busy, she will go the extra mile.

Thank you

Deena Connor
Betel UK - Scotland

August 27, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Deena
Its great to hear that you are happy with our service and Ashley will be pleased to read your comments.
Emma - Operations Support.

Rated 5 out of 5 stars

Guild Energy have been a pleasure to…

Guild Energy have been a pleasure to deal with. Jack Gleaves our contact consultant is very efficient and helpful and has gone above and beyond to help our business secure the best possible deals.

August 23, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Nung
Thank you for your review. Its great to hear that you are so pleased with our service and Jack will be pleased to read your comments. Thanks again for your positive review!
Emma - Operations Support.

Rated 5 out of 5 stars

Guild Energy have continued to help us…

Guild Energy have continued to help us secure the best terms for our Gas and Electric accounts over the past few years and David Beaver our contact consultant is very efficient and helpful and has been excellent in helping us on these issues in recent renewals.

August 7, 2019
Unprompted review
Guild Energy logo

Reply from Guild Energy

Dear Paul
Thank you for your review, Customer retention and satisfaction is very important to us. We will pass your feedback onto David who will be very happy to hear that you are pleased with the service you have received.
Emma - Operations Support

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