Gul Watersports Reviews 554

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The 3mm power slipper has a cushioned insole that protects your foot from uncomfortable terrain, the reinforced toe and heel areas protect your feet from sharp rocks. Really comfortable, I wear them a... See more

Rated 5 out of 5 stars

Great Retailer - superb service and supply teams. Have made a number of purchases and all I can say is well done to the Gul Team - website is good, product information helpful, the service team are a... See more

Rated 3 out of 5 stars

Poor sadly they don’t answer the phone, the chat bot doesn’t work you fill out your text then it won’t send and the email system is broken as you can’t fill out subject (title) and as this is a requir... See more

Rated 4 out of 5 stars

I placed an order for kneepads which was accepted, and then not, due to stock being moved around. However, the matter was quickly resolved and I got what I wanted thanks to the helpful GUL staff. I... See more

Company details

  1. Surf Shop
  2. Sailing Store

Written by the company

Born from the ever‑changing Cornish coastline and the rolling energy of the sea, Gul has been committed to watersports since 1967. Our passion has always been simple: to help everyone get into the water, no matter the conditions. For over five decades, we’ve designed and developed high‑performance wetsuits, technical apparel, and equipment trusted by surfers, sailors, paddlers, swimmers, and adventurers around the world. Every product is crafted with innovation, durability, and real-world testing at its core—shaped by the same coastal environment that inspired our beginning. From weekend explorers to elite athletes, we’re here to support every moment spent on, in, or near the water. Gul – #INTOTHEWATER


Contact info

4.1

Great

TrustScore 4 out of 5

554 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Retailer

Great Retailer - superb service and supply teams. Have made a number of purchases and all I can say is well done to the Gul Team - website is good, product information helpful, the service team are also very quick to respond and give advice. Easy to use, intuitive, great product, great value and super quick. Than you

October 31, 2024
Rated 3 out of 5 stars

You need to improve your customer service

Poor sadly they don’t answer the phone, the chat bot doesn’t work you fill out your text then it won’t send and the email system is broken as you can’t fill out subject (title) and as this is a requirement so you can’t send it ! They sent my parcel to a similar address as mine but in Ramsgate not Margate … I checked the parcel it was the Ramsgate address ! Courier not at fault ! After some detective work I drove a 6 mile round trip to recover it at my own expense.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Missing Stock

Ordered a drysuit for Christmas and then got an email saying there was missing stock with no offer to substitute product and just issued a refund.

December 7, 2024
Rated 5 out of 5 stars

Amazing service

Exceptionally helpful with sorting out a refund and honouring a sale price. Their equipment is very well designed and excellent quality.

December 9, 2024
Rated 5 out of 5 stars

Fab boots

Fast efficient service, excellent product.
I bought these for open water swimming. Easy to get on & off.
Great sole for walking to & into the water.

December 1, 2024
Rated 5 out of 5 stars

Amazing all round

Gul have been really helpful. Had a problem with delivery, due to my mistake. And Gul went above and beyond to support. Really appreciate the support. Thank you. And products are amazing as always from Gul.
Thank you

November 30, 2024

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