bought a faulty phone for months i cant get hold of them as has 1 year warranty which they don't follow through with, they don't even reply to messages unless they want to sell you something spoke to... See more
Gummobile
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See what reviewers are saying
I would like to share my perfect experience with gummobile.com shop. Our order arrived (to Czech Republic) in perfect condition in less than two days after departure from the shop. Almost instant fee... See more
I purchased an HTC Desire HD at vast expense for my sons' Christmas present from another company, only to find it was locked, I contacted Gummobile and they sent me one which arrived in 2 days amongst... See more
I hadn't previously heard of Gum Mobile before but decided on them based on the reviews I had read. I'm glad I used them and would do so again. They were quick to respond to any queries I had and the... See more
Company details
Information provided by various external sources
Gum Mobile.com Buy the Latest Genuine UK, Sim Free and Unlocked Mobile Phones with Free UK Delivery on Everything. We have all the latest phones and mobile accessories in stock and a wide range of coming soon products available for pre-order. Feel free to ask us anything as we are always happy to help
Contact info
Unit 18, Business Development Centre, CF37 5UR, Pontypridd, United Kingdom
- 01443 844887
- sales@gummobile.com
- www.gummobile.com
Customer service is silent
I received the smart phone I ordered only 3 days after placing my order and was impressed with the speed with which it reached me in continental Europe. I was about to give Gummobile my 5 star rating, but waited a few days - just as well. It turned out that the phone has a fault and so I wrote to customer service who after a few emails back and forth offered me a choice of having it repaired at a local repair shop or them issuing a replacement (oddly there seems to be no ticket number assigned to the case). I went for the latter and that was the last I heard from them! That was a week ago. I have emailed them several times asking how I should procede but my emails are met with silence. I have tried phoning several times, but after a few rings an automated voice says they are busy and to call back later. I am really fed up with Gummobile and a phone that does not work. I only hope that this is good old fashioned incompetence and not something more sinister.
March 1, 2011
Unprompted review
1ST class....
Not much else to say.....Everything was 1ST class.....would happily deal with them again...
February 24, 2011
Unprompted review
Extrem fast delivery!
my nexus s was dispatched 30 minutes after order. Great ! And I got it on the next day!
February 21, 2011
Unprompted review
It couldn't be better.
I ordered a phone on sunday, to be delivered to Italy, and in tuesday I got the phone. With some sweets as present. Next time I would prefer chips.
January 25, 2011
Unprompted review
Trustworthy - Great communication - Immediate delivery
I was worried about ordering the Google Nexus S as I already canceled another order in Germany as the phone could not be shipped. I asked then Gum Mobile if they had it in house, they said yes, I ordered, and the next day the phone was at my home in Milano Italy. Everything as promised, UK version, perfect. I got a great service and I will buy again in future from them.
January 25, 2011
Unprompted review
Can't say anything bad
I ordered my HTC Trophy and as promised it was dispatched within 24 hours. The phone was delivered in time and seller answered on my question within 3 working hours or so. The price was the best on the web. The good point is that if you place the order it means the phone is in stock, not like on some another companies where you can pay for out of stock item and wait....
January 15, 2011
Unprompted review
Perfect
i order the phone at 4 pm, 3 days later was in my hands. Good prices and customer service is fast to answer at all your requests
January 15, 2011
Unprompted review
great
i bought a mobile phone on monday and got it on thursday in malta great site and great prices a++++++++
January 4, 2011
Unprompted review
perfect
ordered at 5pm and had the phone in my hands by 11am next day. very helpful and friendly...recommended, I will be back
January 25, 2010
Unprompted review
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