Gumtree Australia Reviews 772

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the platform, finding it a convenient way to sell items quickly. Many appreciate the straightforward interface and the ability to connect with genuine local buyers. The service is often described as seamless, with people noting positive outcomes from their listings and effective communication tools. However, some people mentioned that the platform no longer attracts as many buyers as it used to, leading to longer selling times for certain items. A few customers also expressed dissatisfaction with the cost of extra features, finding them too expensive. There were also occasional issues with account access and the search engine functionality.

What people talk about most

Product

People report positive experiences with product, finding it easy to sell items quickly and efficiently. Many... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for listing... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of listing items and the secure... See more

Price

Users describe ambiguous interactions with price. Many customers found the cost of ads very reasonable, with... See more

Service

Reviewers highlight positive aspects of service. Customers experienced good responses and communication, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... See more

Company replied

Rated 5 out of 5 stars

Despite selling most items on FB Marketplace, I still list them on Gumtree as well and occasionally sell here. Interestingly, it's often the higher value items, like my caravan, the sell on Gumtree.... See more

Company replied

Rated 5 out of 5 stars

Gumtree's interface is great and easy to use. However, it no longer attracts buyers. The item was sold via Facebook Marketplace, which has a terrible interface and menu system but, strangely, does a... See more

Company replied

Rated 5 out of 5 stars

The cost of my Ad was very reasonable ($30) and a Sale was made in less than a week from the posting of the Ad. I was genuinely surprised by the quick result. I highly recommend Gumtree as an effectiv... See more

Company replied


Company details

  1. Online Marketplace
  2. Media Company

Written by the company

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

772 reviews

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Rated 5 out of 5 stars

easy to sell things and contact via…

easy to sell things and contact via mobile.

March 18, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Thank you so much for your kind feedback Jessie!

We’re really pleased to hear that you’ve found Gumtree easy to use for selling and for staying in touch on mobile. It’s great to know the platform is helping make things simpler for you.

We really appreciate you taking the time to share your experience and for being part of the Gumtree community.

Rated 5 out of 5 stars

It was easy because after the first…

It was easy because after the first call it was SOLD

March 18, 2026
Gumtree Australia logo

Reply from Gumtree Australia

We're happy to hear that your experience was so quick and easy! Thank you for sharing your positive feedback with us; we appreciate it greatly.

-The Gumtree Team

Rated 1 out of 5 stars

I placed an add to sell a car yesterday…

I placed an add to sell a car yesterday so far all I have is 6 scammers......

March 6, 2026
Unprompted review
Gumtree Australia logo

Reply from Gumtree Australia

Hi Shane,

Thank you for your feedback, and we’re sorry to hear about your experience.

We understand how frustrating it can be to receive suspicious messages when you’ve just posted an ad. Unfortunately, scammers sometimes target vehicle listings, but we’re continually working to detect and remove these accounts as quickly as possible.

If you receive messages that seem suspicious, please report them through the platform so our team can investigate and take action. If you’d like us to review the activity on your listing, please contact us at communitysupport@gumtree.com.au and include your ad details.

We appreciate you bringing this to our attention and helping us keep the community safer.

Rated 5 out of 5 stars

Very helpful

Very helpful

January 10, 2026
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Reply from Gumtree Australia

Hi Turgut,

Thank you for your feedback. We’re pleased to hear you found the experience very helpful.

We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

Sold it

Happy with the length of time to sell.

February 26, 2026
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Reply from Gumtree Australia

Hi Marcell,

Thank you for your feedback. We’re pleased to hear you were happy with the time it took to sell and that you achieved a successful outcome.

We appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

All went smooth

February 27, 2026
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Reply from Gumtree Australia

Hi Valentino,

Thank you for your feedback. We’re pleased to hear everything went smoothly and that you had a positive experience.

We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

company promoted my ad well and it got…

company promoted my ad well and it got sold within 4 days!

February 27, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Charlotte,

Thank you for your feedback. We’re pleased to hear your ad received good promotion and that your item sold within four days — that’s a great result.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Whyland,

Thank you for your feedback. We’re pleased to hear you’ve found it a great place to sell your bantams and that the platform worked well for you.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sold without any hassle

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Lyn,

Thank you for your feedback. We’re pleased to hear your item sold without any hassle and that the process was smooth.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

It’s done

It’s just over

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Luke,

Thank you for your feedback and for the five-star rating. We’re pleased to hear everything has been resolved and that you had a positive outcome.

We truly appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Trust worthy and genuine clients…

Trust worthy and genuine clients referred

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Raman,

Thank you for your feedback. We’re pleased to hear you’ve connected with trustworthy and genuine clients through the platform.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

was easy to use

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Drew,

Thank you for your feedback. We’re pleased to hear you found the platform easy to use.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Thanks Gumtree

Thanks Gumtree, couldn't have sold my item without your help. Very appreciative.

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Marc,

Thank you for your kind feedback. We’re pleased to hear we could help you successfully sell your item and that you had a positive experience.

We truly appreciate your support and for taking the time to share your review.

Rated 4 out of 5 stars

Happy with gumtree

Happy with gumtree

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Andy,

Thank you for your feedback. We’re pleased to hear you’re happy with Gumtree and that the platform is working well for you.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

They came and picked up Yay 😀 Nice…

They came and picked up Yay 😀 Nice gentleman

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Sharon,

Thank you for your feedback. We’re pleased to hear the item was picked up smoothly and that you had a positive experience with the buyer.

We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

it was great

it was great i didnt really think he would of been sold in not even 24hours i think its great and this app is lovely to sell on

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Alana,

Thank you for your feedback. We’re pleased to hear your item sold in less than 24 hours and that you had such a positive experience using the app.

We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

Good advertising

Good advertising

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Annette,

Thank you for your feedback. We’re pleased to hear you found the advertising effective.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The free goods (Window Drapes) found a lovely new home…

The free goods found a lovely new home with a family who were pleased to receive the goods. It was a pleasure to deal with them through Gumtree.

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Dorothy,

Thank you for your feedback. We’re pleased to hear your free goods found a lovely new home and that it was a pleasure dealing with the family through the platform.

It’s great to see items being reused and appreciated by others.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Michael,

Thank you for your feedback. We’re pleased to hear your transaction was fast and efficient.

We appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Sold bed and mattress to a couple who…

Sold bed and mattress to a couple who wanted a double bed for their 10 yr old daughter. Daughters bed broke last night.

February 26, 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Isaac,

Thank you for sharing your experience. We’re pleased to hear your bed and mattress found a new home so quickly, especially for a family who needed it at short notice.

It’s great to know the platform helped connect you with buyers at just the right time.

We appreciate you taking the time to share your review.

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