GunBroker.com Reviews 

53,642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and smoothness of the buying process, often finding specific items and enjoying the wide selection available. Many appreciate that products are accurately described and arrive quickly, making transactions straightforward and reliable. The platform's user-friendly nature and efficient handling of purchases contribute to a consistently positive overall experience for most users. However, some customers also noted occasional technical issues with the website, such as difficulties with login, editing listings, or the search engine's functionality. A few other people also felt that items received were sometimes not as described, with missing parts or undisclosed defects, leading to unexpected complications.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the great selection, quality, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting easy browsing, smooth... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying and... See more

Service

People report positive experiences with service, highlighting its efficiency and ease of use for posting... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I live all the way down in North Georgia, this purchase came from Alaska, made two purchases, each one came shipped my door in like 2 to 3 days from Alaska! Not knowing what to expect, I was anticipa... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied

Rated 5 out of 5 stars

Probably one of the easiest online gun sales I have done in a while. The seller Shoot Straight also had great communication with me, even replying to my questions the same night after winning the auc... See more

Company replied

Rated 5 out of 5 stars

I was looking for a very specific model of Marlin 60 22LR and found it on Gunbroker.com. There was an instant buy option, instead of the auction. I purchased the rifle and it was shipped immediately.... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,642)

6,464 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied Customer

Fast service and I had no problems purchasing my firearm.

July 1, 2026
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Rated 3 out of 5 stars

Check out was a little awkward…

Check out was a little awkward otherwise good experience

July 1, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Quick response to question regarding an…

Quick response to question regarding an Item I was considering purchasing. Once item was purchased a quick follow up on shipping information.

July 1, 2026
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Rated 5 out of 5 stars

Easy to browse

Easy to browse, easier to purchase and very good turn around. Love this site.

June 30, 2026
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Rated 3 out of 5 stars

hidden financial charges can rapidly add up.

All the extra charges add 5-10 percent to the final price. If you buy using any payment plan GB does not accurately track the progress of the order. Search engines are poorly functional. A search for "Colt 1911" in semi-automatic pistols will invariably include cheap firearms like Chiappa and rock island.

July 1, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 1 out of 5 stars

Completely negative

Completely negative. I would discourage new users from beginning to use the Gunbroker system. My account was frozen due to seller misuse. I provided evidence of seller violating TOS. Nothing was done. I have not received my firearm. Complete disaster. Please protect yourself and your family’s welfare and finances. Avoid Gunbroker.

July 1, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Gunbroker vastly improved!

You had my FFL on file, thus eliminating a time consuming step me notifying him, him notifying you….eee iii eee iiii oh.

July 1, 2026
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Rated 5 out of 5 stars

Four in the books

Well I have won 4 guns so far and every transaction have gone super smooth. I have enjoy bidding on the firearms that I have found as well as reading the history about them. Thanks

July 1, 2026
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Rated 1 out of 5 stars

I sold magazine

I sold magazine, the buyer refuse to pay. Too many times try get credit, but your platform refuse to do. Better working with platform not working got money .

June 30, 2026
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Rated 5 out of 5 stars

Good job

Good job! Thank you so much!

June 30, 2026
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Rated 1 out of 5 stars

The gun I purchased was STOLEN

The gun I purchased was STOLEN! Gunbroker offered no help and told me to work it out with the seller! The seller has yet to refund me and I have to get a lawyer involved now.

DO NOT TRUST GUNBROKER to HELP

February 15, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 1 out of 5 stars

Won two auctions couple days apart from…

Won two auctions couple days apart from the same seller my preferred ffl was listed the same on both items but one item was shipped to the priority ffl the other ended up going to a town 15 min away luck ok ew that shop owner and he called saying that he had the item with that being said it cost me two diff background checks

June 30, 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Great experience

I have purchased 3 items from gunbroker. Very happy with the price and shipping. The items were as good or better than described. The sellers list it just as it is. Definitely will be on gunbroker again.

June 27, 2026
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Rated 5 out of 5 stars

This was a very smooth experience

This was a very smooth experience. No hassles. The seller was truthful about the condition and it shipped very quickly. A great experience!

June 30, 2026
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Rated 5 out of 5 stars

amazing smooth transaction

This was a amazing smooth transaction. Definitely found a new way of buying firearms other related things. The shop is used was awesome they answered all messages and shipped pretty quickly.

June 30, 2026
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Rated 3 out of 5 stars

Very little support for first time…

Very little support for first time users. Responses to questions came after firearm sold.

June 30, 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

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