GunBroker.com Reviews

53,640

•

4.6

Gun Shop

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Review summary

Created with AI, based on recent reviews

Looking at 6,504 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and smoothness of the buying process, often finding specific items and enjoying the wide selection available. Many appreciate that products are accurately described and arrive quickly, making transactions straightforward and reliable. The platform's user-friendly nature and efficient handling of purchases contribute to a consistently positive overall experience for most users. However, some customers also noted occasional technical issues with the website, such as difficulties with login, editing listings, or the search engine's functionality. A few other people also felt that items received were sometimes not as described, with missing parts or undisclosed defects, leading to unexpected complications.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the great selection, quality, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting easy browsing, smooth... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying and... See more

Service

People report positive experiences with service, highlighting its efficiency and ease of use for posting... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Reviews shaping this summary

I live all the way down in North Georgia, this purchase came from Alaska, made two purchases, each one came shipped my door in like 2 to 3 days from Alaska! Not knowing what to expect, I was anticipa... See more

Company replied

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied

Probably one of the easiest online gun sales I have done in a while. The seller Shoot Straight also had great communication with me, even replying to my questions the same night after winning the auc... See more

Company replied

I was looking for a very specific model of Marlin 60 22LR and found it on Gunbroker.com. There was an instant buy option, instead of the auction. I purchased the rifle and it was shipped immediately.... See more

Company replied

Company details

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.

Contact info

30152, Kennesaw , United States
support@gunbroker.com
www.gunbroker.com

4.6

Excellent

54K reviews

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All reviews

(53,640)

6,464 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

Jul 17, 2026

First class service

Reply from GunBroker.com

Jul 16, 2026

Thank you for your feedback about your experience with GunBroker.com

Jul 16, 2026

Safe and easy transaction.

June 29, 2026

Reply from GunBroker.com

Jul 16, 2026

Thank you for your feedback about your experience with GunBroker.com

Jul 16, 2026

I'm pretty sure I'm getting scammed…

I'm pretty sure I'm getting scammed because the individual received the package and about 15 minutes later he went to PayPal and escalated situation stating that item was not as described but luckily I took photos before shipping as I was wrapping it up in bubble wrap and the fact that he escalated to PayPal 15 minutes after receiving the actual package so my first sale on GunBroker and someone trying to scam me

June 30, 2026

Reply from GunBroker.com

Jul 16, 2026

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Jul 15, 2026

Great selection of M1 Garands

The selection of M1 Garands, the ability to talk directly to the seller and the ease purchase & delivery

June 30, 2026

Reply from GunBroker.com

Jul 16, 2026

Thank you for your feedback about your experience with GunBroker.com

Jul 15, 2026

Check out was a little awkward otherwise good experience

July 1, 2026

Reply from GunBroker.com

Jul 15, 2026

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

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