Gwent Car Sales Ltd Reviews 

11
TrustScore 2.5 out of 5

2.4

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Company details

  1. Car Dealer

Information provided by various external sources

If you are looking for great savings on quality used cars in the Newport area , then you have reached the right place. Gwent Car Sales are a specialist used car dealer based in Gwent . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Gwent Car Sales we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a second hand car in Newport , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Newport area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us. At Gwent Car Sales we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Newport? We look forward to meeting you!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

11 reviews

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2.4

All reviews

(11)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Good service terrible warranty procedure

Can’t fault the service and buying a vehicle.

It’s just when they state warranty on vehicles purchased and not honoured. Bought an Audi a3, engine management light came on within a week after putchase. Spoke to Gwent car sales said can be done and they pay the£500 under warranty. Had vehicle fixed at a local garage and was told money will be paid back. Since then Gwent won’t answer phone calls or emails from myself. Only contact I’ve had is when conveniently there accounts were hacked and frozen. That was 3 weeks ago from this review. Still not answering phone or responding to emails. Only option is now to take further to small claims court and trading standards. If you read some of reviews on Google. All good until something is wrong with vehic and they don’t want to know. Seems to be a theme this garage has. So if you do buy a car from them just hope it don’t go wrong as the warranty isn’t worth the paper it’s wrote on.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fab ,friendly and really helpful

Really helpful in buying my new car & part ex my old one .
Really kind when situation meant I couldn't get to them on my appointment.
Fabulous service when there and I love my new car .
thank you so much

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and Professional

All staff here were extremely helpful with information about the cars in stock and about the car I purchased. The transfer of ownership was done on site, smoothly and the car was immaculately presented.
I'm doing this review about 6 weeks after my purchase and to date I've had advice on site about some of the electronic setup on the car.
Last week they immediately sorted a snag on the internal power sockets which only came to light when I plugged my Sat/nav.

March 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Gwent Car Sales was my last stop after driving around garages and dilearships in Cardiff last June. I popped in on my way back home and founded two cars as an option. Following day I came back for the test drive and made my choice. Excellent choice, very helpful staff. I would definitely recommend this company. They may be not he biggest trader but have a very god choice of cars.

March 5, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

Great to know you settle with us out of many others. It was lovely to meet you and help you choose your next vehicle. We really Appreciate the good feedback!

Rated 5 out of 5 stars

Purchase of Smart Cabrio For Two

Found these people most excellent to deal with. We wanted a second car and found what we were looking for on the net. Phoned and from the start they were most helpful.We travelled up from Devon and across into Wales, and returned home delighted with our purchase. We did a slight door problem with central locking on passenger side, but true to their word (if we did have any problems) we had it fixed locally (to save the time and expense of a journey back to Wales) and they footed the bill. Most excellent. Would highly recommend Gwent Car Sales to anyone else looking to purchase a car

March 5, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

Jenny we can not thank you enough, it fills me with pride to know customers are happy with their purchase and our service. It is a great little car and we wish you all the best!

Rated 5 out of 5 stars

Very welcoming,they let you look around…

Very welcoming,they let you look around with out the hassle of buying and excellent after care service.would rather buy of these than a big corporate company, family run business with high standards

March 3, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

That is great Craig, its good to hear our methods are being noticed! Thank you for visiting us and hope to see you again in the future.

Rated 5 out of 5 stars

Top marks

I had a very positive experience when buying a car from this company. Excellent after sales service, delivered on promises to rectify minor issues and their salesman Dan was friendly , professional and true to his word.
Would recommend Gwent Car Sales without hesitation.

March 3, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

Hi Gerry, thank you for the positive feedback. Its always good to hear customers are happy and thank you for the recommendation.

Rated 5 out of 5 stars

Purchased my Honda Accord Type S with…

Purchased my Honda Accord Type S with Gwent Car Sales and I love it! No pressure, easy to talk to and the car has been great. Will definitely return in the future.

February 27, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

Thrilled to hear that Eleanor, huge thank you for the positive feedback and look forward to seeing you return!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Excellent aftersales. highly recommended!

February 27, 2018
Unprompted review
Gwent Car Sales Ltd logo

Reply from Gwent Car Sales Ltd

Thank you for the feedback and recommendation Kris. We are glad to hear you are happy with our service, and we hope to see you return in the future.

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