Lovely products and very fast delivery. The FENJAL items remind me of my childhood when my grandmother used the bath oils and perfumes
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Very Fast ship and well packed . Such a lovely selection of fenjal products . I chose a few different products and they smell as lovely as I remember when I first smelled fenjal in Germany . Beautiful... See more
Company replied
Finally Fenjal is here...no longer will I have to nag by visiting Euro friends to bring me my favourite and no more rationing ! My first box arrived today and my family have been told that Mum is havi... See more
Company replied
The Gard Mens Hairspray is brill. It keeps its hold, gives my hair a messy texture and has a nice aftershavey smell. Shipment comes dead fast aswell from Melbourne to Queensland. Definitely give it a... See more
Company replied
Company details
Written by the company
Gotchyou is a family-owned and operated beauty and skin care company that was founded in August 2018 in Geelong, Australia. We are Australia's leading online retailer in premium beauty and skin-care products. Our ideology is straightforward. We believe that beauty is more than skin deep, we are confident that we have the greatest skin-care products on the market, which is why we provide unbiased product evaluations and insights so that you can discover new favourites and the right products that make you feel like yourself. Our website primarily sells Fenjal and Gard products. We believe and take pride in providing a hassle-free online environment where you can buy your favourite skincare and fragrances at affordable prices. Our goal is to make sure that every single one of our customers is happy and satisfied with their purchases. We believe in providing excellent customer service because customer satisfaction is critical to us. We are committed to processing orders within 24 hours.
Contact info
lovely product
lovely product, did not take long to arrive, very happy that i can still
get hold of my favorite body wash and soap etc
June 13, 2022
Reply from Gotchyou
Hi Raewyn,
I am delighted to hear that you were able to obtain your favourite Fenjal products. Our goal is to ensure that all of our customers are satisfied with their purchases, and we place a high value on customer service. Your feedback is extremely valuable to us and confirms that we are on the right track! We hope you will return to shop with us in the future.
Kind regards,
Jessie
Love the product Quick delivery Will…
Love the product Quick delivery Will order more in the future
June 12, 2022
Reply from Gotchyou
Hi Jane,
Thank you for your thoughtful feedback. We're glad you're happy with the products and our service; customer satisfaction is always our top priority. We hope you enjoy your purchases and return to us.
Kind regards,
Gotchyou Team
Because you are good
June 6, 2022
Reply from Gotchyou
Hi Emira,
We appreciate you taking the time to leave such a positive review. Your feedback is important to us and confirms that we're on the right road!
We look forwards to seeing you in the future.😊
Kind regards,
Jessie
Gard Mens Hairspray
The Gard Mens Hairspray is brill. It keeps its hold, gives my hair a messy texture and has a nice aftershavey smell. Shipment comes dead fast aswell from Melbourne to Queensland. Definitely give it a go if you don't like the general, flammible smell that common hairpsrays give off. 10/10 👍🏻
May 19, 2022
Reply from Gotchyou
Hi Harvey,
Thank you for taking the time to comment. We're delighted you appreciate the Gard Hairspray and the service we provide; customer satisfaction is always our first focus. We hope you enjoy your purchase and shop with us again soon.
Regards,
Gotchyou Team
Arrived quickly and smells lovely
May 7, 2022
Reply from Gotchyou
Hi Anita,
Thank you for taking the time to post such a lovely review. Your input is really helpful and confirms that we're on the right track!
Perhaps you'd want to tell your friends about your online shopping experience with us.😊
Kind regards,
Gotchyou Team
Reply from Gotchyou
Hi Gillian,
Thank you very much for taking the time to write such a wonderful review. Your feedback is extremely beneficial to us and confirms that we're on the right track!
Perhaps you'd like to tell your friends about your online shopping experience with us.
We hope to see you again in the future.😊
Kind regards,
Gotchyou Team
Brilliant service
Brilliant service - such a personal touch hearing from the owner herself responding to a query about a billing issue from my end. So unheard of to get such a quick and personalised response.
The products smell divine and make my skin feel so nourished.
Thank you 😊
May 2, 2022
Reply from Gotchyou
Hi Nathalie,
Nathalie, thank you so much for your kind words. I really appreciate you taking the time to tell us about your experience.
We place a high value on customer service. Our primary goal is to provide excellent customer service. Perhaps you'd like to tell your friends about your online shopping experience with us. We hope you will shop with us again in the future.
Warm regards,
Jessie
The fenjal soap and the care hand cream…
The fenjal soap and the care hand cream Avocado oil and Shea butter has a lovely fragrance.Delivery of goods was very prompt.
April 27, 2022
Reply from Gotchyou
Hi Lee-Ann,
Thank you for lovely review, Lee-Ann! We’re so happy your visit at Gotchyou went so smoothly. Maybe you might like to share your online shopping experience with us to your friends. We place a high value on customer satisfaction. We look forward to seeing you again soon.
Regards,
Gotchyou Team
Very easy to order and pay
Very easy to order and pay, quick delivery with ongoing communication. Highly recommend.
April 25, 2022
Reply from Gotchyou
Hi Denise,
Thank you for your encouraging words. Our purpose is to ensure that every one of our customers is satisfied with their purchases, and we place a high value on customer service. The main goal of our company is to provide excellent customer service.
We hope you will shop with us again in the future.
Warm regards,
Jessie
I messed up my order & 5 minutes later…
I messed up my order & 5 minutes later Gotchyou rang me to clarify the postage (this was on a Friday evening mind you). I call that real customer service :)
April 22, 2022
Reply from Gotchyou
Hi Teresa,
Thank you so much for your wonderful feedback. We place a high value on customer satisfaction. We make it a point to process orders within 24 hours, and we enjoy doing so. We hope you enjoy your purchases . We look forward to seeing you again soon.
Kind regards,
Gotchyou team
Amazing products we have been trying to…
Amazing products we have been trying to buy in Australia for years. Finally found them here. Fast delivery.
April 17, 2022
Reply from Gotchyou
Hi Duska,
Thank you so much for your wonderful feedback! We are overjoyed that you discovered us and can now enjoy your Fenjal products. Please let us know if there is anything else we can do for you, and thank you for taking the time out of your day to leave us this wonderful review.
We hope to see you again very soon!
Kind regards,
Gotchyou Team
Reply from Gotchyou
Hi Kim,
Thank you for kind review. We're delighted to hear you're pleased with the products and our service; customer satisfaction is always our top priority. We hope you enjoy your products and shop with us again.
Kind regards,
Jessie
Very happy customer.
Very happy with the products I purchased, the service was excellent. Thank you.
March 24, 2022
Reply from Gotchyou
Hi Kate,
Thank you for taking the time to post such a lovely review. We're happy to hear you're pleased with our service; customers ’ satisfaction is always a top priority for us. We like to keep a wide range of products in stock so that our customers have much more options at the lowest possible price.
Kind regards,
Gotchyou Team
It was wrapped with care.
March 15, 2022
Reply from Gotchyou
Hi Tryntsje,
Thank you so much for taking the time to write such a great review. Your comments are tremendously helpful to us and confirm that we're on the right track!
We hope you will visit us again in the future.😊
-Gotchyou
Excellent all round
Excellent products! Fresh and brilliantly packed to ensure items can’t be damaged. Very prompt service.
February 10, 2022
Reply from Gotchyou
Hi Sophie,
Thank you for your encouraging words. Our goal is to make sure that all of our customers are happy with their purchases, and we regard customer service highly. The primary purpose of our company is to deliver exceptional client service.
We hope you will come back to shop with us in the future.😊
Kind regards,
Gotchyou Team
Lovely products.
Great service, wonderful to get this item as I haven’t had it for 40 years or more. Very fast delivery, well priced, fair postage cost. Will be ordering more very soon.
February 3, 2022
Reply from Gotchyou
Hi Janeann,
Thank you so much for your wonderful feedback. I am delighted that you discovered us. We take pride in processing orders within 24 hours. We like to stock a wide range of products to provide our customers with more options at the lowest possible prices.
We look forward to you shopping with us again in the future.😊
Kind regards,
Gotchyou Team
Reply from Gotchyou
Hi Frances,
Thank you so much for your kind review. It's great to hear you're happy with your purchases, and we hope to see you again soon: 😊
Gotchyou Team
Very well prepared for dispatch and so…
Very well prepared for dispatch and so all products arrived unscathed. Great communication and quick arrival.
January 24, 2022
Reply from Gotchyou
Hi Sue,
We appreciate you taking the time to write such a lovely review. Your feedback is extremely valuable to us and confirms that we're on the right track!
We hope you will return to shop with us in the future.🙂
-Gotchyou
Was so pleased when I received my…
Was so pleased when I received my order. Exactly as I remembered and didnt disappoint. Arrived quickly and packed beautifully. Will be ordering again from you soon.
January 20, 2022
Reply from Gotchyou
Hi Maureen,
Thank you for taking the time to write such an uplifting review. It's great to hear that the Fenjal products are still the same as you remembered them. We believe that all of our customers should be completely satisfied with their purchases. Our company's main goal is to provide excellent customer service.
We hope you will return to shop with us in the future.🙂
-Gotchyou
Excellent delivery time ,brilliant…
Excellent delivery time ,brilliant product, very happy with my order.
January 20, 2022
Reply from Gotchyou
Hi Angie,
Thank you so much for your lovely review; it means so much to us. It's great to hear you're happy with your purchases, and we hope to see you again soon: 😊
Gotchyou Team
- Gotchyou
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